Camdenlily

Q: My MacBook Air (2013) won't turn on

This morning I was using it, and it was working fine. I came home this evening, plugged my MacBook into the MagSafe power adapter and went to power it on - and nothing happened. It is responding to the power adapter (ie lights up green initially and the orange) but I cannot get it to respond. At one stage I did hear a brief chime as if it was rebooting, but it cut off again.

 

I have tried everything I can find online - holding down the power button, holding down power, option and command, etc but nothing is working. I have only owned this laptop for a couple of months and I cannot think of anything that would have damaged it. As I say, it as working this morning.

 

I am desperate for help as I am currently abroad and not near an Apple Store and my laptop is essential for the work I am doing so any help would be greatly appreciated.

MacBook Air

Posted on Aug 9, 2013 12:17 PM

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Q: My MacBook Air (2013) won't turn on

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  • by John Galt,

    John Galt John Galt Dec 4, 2013 7:07 AM in response to Mjolnir4Life
    Level 8 (48,663 points)
    Mac OS X
    Dec 4, 2013 7:07 AM in response to Mjolnir4Life

    Can't argue with success!

     

    Since there is no SMS to reset I'd simply be concerned the original problem is something that may occur again, such as a loose connector or other component. If it's under warranty you should consider having Apple investigate the possibility of such a flaw. An SMS, if there were one, resets itself without any user intervention.

  • by kamankily,

    kamankily kamankily Dec 28, 2013 11:37 AM in response to Mjolnir4Life
    Level 1 (0 points)
    Dec 28, 2013 11:37 AM in response to Mjolnir4Life

    Oh my god, I shaked it and it worked. Thanks man, you saved my life.

  • by swissrule,

    swissrule swissrule Dec 30, 2013 5:43 AM in response to Camdenlily
    Level 1 (0 points)
    Dec 30, 2013 5:43 AM in response to Camdenlily

    I also had the exact same problem. The MacBook Air was completely charged and pressing the power button did absolutely nothing. After shaking the laptop a bit, I opened it back up and turned it on. It booted up immediately.

  • by rockfromSoCal,

    rockfromSoCal rockfromSoCal Dec 30, 2013 11:49 AM in response to Mjolnir4Life
    Level 1 (0 points)
    Dec 30, 2013 11:49 AM in response to Mjolnir4Life

    I thought you were joking but in despair I tried it anyway and it worked.

    Thanks.

  • by David_croatia,

    David_croatia David_croatia Jan 9, 2014 3:15 PM in response to rockfromSoCal
    Level 1 (0 points)
    Jan 9, 2014 3:15 PM in response to rockfromSoCal

    Hey,

     

    I tried all of methods in this topic: resetting SMC, shaking, even removed case and tried to disconecting battery. None worked.

     

    I  have Macbook Air 11 late2010 and all I got is black screen. Power key not responding at all. When connected to charger, lights green as battery is fully charged.

     

    Mac is out of warranty period. What should I do?

     

    Thanks

    David

  • by roxyvenus,

    roxyvenus roxyvenus Jan 12, 2014 3:42 AM in response to David_croatia
    Level 1 (0 points)
    Jan 12, 2014 3:42 AM in response to David_croatia

    I am in Vietnam and the same thing has happened with me. My new-ish macbook air will not turn on.  The battery died, when I plugged it in, light was orange and wouldn't turn on, now it's green and the computer still will not turn on, I tried everything in this forum and took it to three authorized apple dealers, one said it was something in the hard ware and they would need to keep it for days. I need help, I have documents on the computer that I have been working on for weeks that aren't backed up (as I have been traveling the last month).  I also need the computer to work.  Any suggestions. 

  • by David_croatia,

    David_croatia David_croatia Jan 12, 2014 7:07 AM in response to roxyvenus
    Level 1 (0 points)
    Jan 12, 2014 7:07 AM in response to roxyvenus

    Same thing here, nothing helps. Maybe someone will see this and recommend some another solution.

  • by SweetLady,

    SweetLady SweetLady Jan 13, 2014 10:29 AM in response to Mjolnir4Life
    Level 1 (0 points)
    Jan 13, 2014 10:29 AM in response to Mjolnir4Life

    My MBA is less than a month old.  Was working on it this morning and it went black - I had moved from one location to another.  The first thing I do whenever I get a new "gadget" is read up on all that could happen and possible rectification.  I remembered your post and so I picked it up, turned it a few times with lid sllightly open, closed the lid, opened the lid, hit the power button and viola - on it went!

     

    Thank you so much.  I am so grateful for really an easy fix.

     

    On another note, too many of us are having this issue - what in the world could it be?

  • by Margit123,

    Margit123 Margit123 Jan 25, 2014 9:20 PM in response to SweetLady
    Level 1 (0 points)
    Jan 25, 2014 9:20 PM in response to SweetLady

    I was busy doing something for uni this morning closed my computer to attend breakfast and came back later to find the **** thing would not show any response to opening or showing the main page and thought it was not charged. Charged green showed and tried again to no avail and then when that didn't work panic occurred. Turned on another laptop I own and viola found this forum of helpful information and this one from SweetLady saved me and got my MacAir working again.

     

    thank you it worked by slamming the lid shut and opened ajar and turn on button.

     

    Happy Australia Day

  • by Gentian Blue,

    Gentian Blue Gentian Blue Feb 4, 2014 2:42 PM in response to Camdenlily
    Level 1 (0 points)
    Feb 4, 2014 2:42 PM in response to Camdenlily

    Thank you!!

     

    After reading your post, I shook my brand new Macbook Air like a madman and the lovely chime came on. I put my head down on the desk with relief—the work I am in the middle of, is that important.

     

    Thanks so much for coming up with and sharing this wonderful party trick.

     

    You truly saved my work... my day... my week.

  • by danielsmc2,

    danielsmc2 danielsmc2 Apr 8, 2014 1:44 PM in response to David_croatia
    Level 1 (0 points)
    Apr 8, 2014 1:44 PM in response to David_croatia

    Same issue with my MBA (2011). This happened while I lived in Africa, had no way of fixing it (way rural location), then all of a sudden it just started working. Been in the states six months, and it just happened again.

    This is a serious issue Apple has...

    Somone please help!!

  • by hugotgs,

    hugotgs hugotgs May 3, 2014 6:44 AM in response to Camdenlily
    Level 1 (0 points)
    May 3, 2014 6:44 AM in response to Camdenlily

    Hello everyone.

     

    I have got the same problem in my MBA 2013 (7 months old). I've tried all the methods here, but it is not working at all.

    I have the possibility to take it to an Apple store for a repair, but I want to try it a bit more by myself during the weekend to restore some files, if possible.

    Thanks everyone for the hints, but it hasn't worked for me.

     

    Is there anyone else who did not succeed trying anything? Any other hints?

     

    Thanks!

  • by Benrimbey,

    Benrimbey Benrimbey Jun 5, 2014 1:35 PM in response to hugotgs
    Level 1 (0 points)
    Jun 5, 2014 1:35 PM in response to hugotgs

    hi hugotgs - i was having this exact same issue. thing wouldnt turn on. i shook the **** out of it and nothing. i took the bottom off and tried turning it on. when i did so, i saw the fan kind of twitching. so i stuck my finger in and gave the fan a bit of a flick. when i did that, it started spinning normally, and the macbook air just powered right up! im guessing i need to replace the fan but man this was driving me nuts!

    hope that helps

  • by michaelfromllanfairpwll,

    michaelfromllanfairpwll michaelfromllanfairpwll Jun 14, 2014 4:58 AM in response to Camdenlily
    Level 1 (4 points)
    Jun 14, 2014 4:58 AM in response to Camdenlily

    I found my way to this discussion when my MBA 11" (just purchased in June 2014) showed the symptoms described by Camdenlily after less than a week of use, namely, black screeen but with bootup chiming and fan running very loudly. In my case, resetting SMC (several times) did not work. What worked was reseting the PRAM.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 14, 2014 6:22 AM in response to michaelfromllanfairpwll
    Level 6 (10,477 points)
    Mac OS X
    Jun 14, 2014 6:22 AM in response to michaelfromllanfairpwll

    A mix of causes here, fallen bit in firmware, loose cable ot bad connection, and one even with a SMS that does not exist (" THEN SHAKE IT LIKE YOU MEAN IT!

    Then press the start button.

    Done.

    This will set of the SMS (sudden motion sensor), and in doing so, this solved my problem.

    Now everything works like a charm!  ")

    Probably a loose connector, like John Galt said several times.

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