muahaha989

Q: IPad 2 internet

my internet on my ipad is not working. everytime i go on to the settings app it does not show my wifi even though it is working on all of my other devices. the wifi shows up after i reset my router but that only lasts for a couple of minutes. and also when my internet is working it always brings down the internet to all of the other devices in my house. how can i fix this problem?

iPad 2, iOS 7.0.2

Posted on Jun 12, 2014 7:29 PM

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Q: IPad 2 internet

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  • by Jason L,

    Jason L Jason L Jun 15, 2014 10:23 AM in response to muahaha989
    Community Specialists
    Jun 15, 2014 10:23 AM in response to muahaha989

    Hi muahaha989,

     

    Take a look at the article linked below, it provides tips that will help resolve the Wi-Fi connection issue that you described above.

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    Symptoms

    Learn how to troubleshoot Wi-Fi1 issues you may encounter while using your iPhone, iPad, or iPod touch.

     

    Resolution

    Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:

    • Difficulty locating or connecting to a network
    • Unexpected Wi-Fi signal strength or disconnects
    • Inability to access the Internet
    • Not automatically connecting to Wi-Fi when expected

    Follow these steps to troubleshoot the above issues:

    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap TS1398_i.png and Forget this Network.
    7. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

     

    Wi-Fi disconnects or signal strength is less than expected

    1. Move closer to the Wi-Fi router (access point).
    2. Check for sources of potential interference.
    3. Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    4. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

    -Jason