Nickmanchester

Q: Maps on mavericks blank

Having updated my Macbook Pro Retina to Mavericks, I find that the new Maps app is blank and not loading the maps, in either standard, hybrid or Satellite view.

 

Various other users have reported changing the Language order solves this, but I only have one language (English) that is set. Others suggested it worked in full screen mode and/or after a reboot, but I have tried this too and this has no effect.

 

Has anyone else had this issue or found any other resolution to the problem?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 27, 2013 3:44 AM

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Q: Maps on mavericks blank

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Oct 27, 2013 3:53 AM in response to Nickmanchester
    Level 10 (121,958 points)
    Apple Music
    Oct 27, 2013 3:53 AM in response to Nickmanchester

    The correct Region is selected not just the Preferred Language in System Preferences > Language & Region ?

  • by Nickmanchester,

    Nickmanchester Nickmanchester Oct 27, 2013 4:17 AM in response to Carolyn Samit
    Level 1 (0 points)
    Oct 27, 2013 4:17 AM in response to Carolyn Samit

    Yes, the Preferred Language is set to English and is the only one listed. The Region is set to UK.

  • by RobertSink,

    RobertSink RobertSink Dec 19, 2013 4:58 PM in response to Nickmanchester
    Level 1 (0 points)
    Dec 19, 2013 4:58 PM in response to Nickmanchester

    Same problem here on an 17-inch, Mid 2009 MBP on 10.9.1 (13B42): maps loads, but no matter what I do, I get nothing to display other than the grid.

     

    I did the upgrade at the same time, to a newer 2011 MBP, and the maps display.

     

    What's disconcerting is, this problem is just random enough that it hasn't been addressed, though I did submit an official bug report.

  • by Steeljack,

    Steeljack Steeljack Dec 26, 2013 5:04 AM in response to Nickmanchester
    Level 1 (4 points)
    iPhone
    Dec 26, 2013 5:04 AM in response to Nickmanchester

    User applebit924, in another thread, noted that the file ~/Library/Cache/MapTiles/MapTiles.sqlitedb seemed to be at the core of the issue. On my system, a 17-inch Mid-2010 MBP running 10.9.1, deleting the directory ~/Library/Cache/MapTiles (with Maps not running) forced it to regenerate the data when launched, and resolved the issue for me without requiring a reboot. Your mileage may vary.

  • by RobertSink,

    RobertSink RobertSink Dec 26, 2013 11:38 AM in response to Steeljack
    Level 1 (0 points)
    Dec 26, 2013 11:38 AM in response to Steeljack

    @Steeljack,

     

    Thanks for the reply.  I deleted the above-mentioned file, ensuring that Maps was not running (via a ps) and restarted, but everything was the same.

     

    For what it's worth, it works when I run it as root, and while I have tried dtrussing the output, I haven't found the difference between why root works and my user doesn't, but my guess is either a permissions issue or some file(s) that I haven't accounted for yet.

     

    I expect to have to debug this kind of mess on Lunix, but really, on OSX?

  • by ColonelPanik,

    ColonelPanik ColonelPanik Jan 14, 2014 2:26 AM in response to Nickmanchester
    Level 3 (515 points)
    Jan 14, 2014 2:26 AM in response to Nickmanchester

    Solution:

     

    goto terminal.app

     

    killall Dock

     

    This should fix the problem without having to restart.

  • by el_mancebo,

    el_mancebo el_mancebo Jan 27, 2014 10:25 PM in response to Nickmanchester
    Level 2 (395 points)
    Jan 27, 2014 10:25 PM in response to Nickmanchester

    Go to

     

    ~/Library/Containers/

     

    and delete "com.apple.Maps"

  • by RobertSink,

    RobertSink RobertSink Jan 28, 2014 7:59 AM in response to el_mancebo
    Level 1 (0 points)
    Jan 28, 2014 7:59 AM in response to el_mancebo

    @el_mancebo,

     

    Thanks for the response, but no dice, even after rm -rf'ing ...

  • by THWard,

    THWard THWard Feb 16, 2014 7:13 AM in response to Nickmanchester
    Level 1 (0 points)
    Feb 16, 2014 7:13 AM in response to Nickmanchester

    I have a brand new 27" iMAC.   I have all the Language/Region settings correct but it still comes up blank.   If I go to full screen viewing, it works fine, but is rather slow on the huge screen.    If I go back out of full screen, everything then looks great for about 2 seconds... then it goes blank again.

  • by as3adsamy,

    as3adsamy as3adsamy Apr 3, 2014 5:59 AM in response to Nickmanchester
    Level 1 (0 points)
    Apr 3, 2014 5:59 AM in response to Nickmanchester

    any one still has the same problem

    try that

     

    http://www.youtube.com/watch?v=YzCRun9dZ60&feature=youtu.be

  • by kimvan,

    kimvan kimvan Jun 19, 2014 10:20 AM in response to Nickmanchester
    Level 1 (8 points)
    Desktops
    Jun 19, 2014 10:20 AM in response to Nickmanchester

    I was able to get Maps back after I rebuilt my MacBook Pro's disk directory and cleared it's caches.

     

    Detailed instructions are shown in this article:

    http://www.cultofmac.com/267818/slow-mac-tune-up-macrx/

     

    After the rebuild in 'Safe Boot' and then restarting normally, Maps automagically began to work !!

     

    HTH

  • by Brunchboy,

    Brunchboy Brunchboy Sep 3, 2014 9:16 AM in response to kimvan
    Level 1 (0 points)
    Sep 3, 2014 9:16 AM in response to kimvan

    This problem had been plaguing me for months, and none of the suggestions I tried online helped. I finally tried looking in the console, and found lots of lines like this:

     

    9/3/14 10:58:57.512 xpcd[206]: com.apple.geod[733]: registration request failed: (0x11, 0x0) Could not obtain real path to the container root (~/Library/Containers/com.apple.geod/Data): The operation couldn’t be completed. No such file or directory

    9/3/14 10:58:57.703 com.apple.launchd[1]: (com.apple.geod[733]) Job appears to have crashed: Illegal instruction: 4

    9/3/14 10:58:57.703 com.apple.launchd[1]: (com.apple.geod) Throttling respawn: Will start in 10 seconds

     

    I tried rm -r ~/Library/Containers/com.apple.geod and then re-launched Maps, and much to my delight, I was finally seeing actual maps!

     

    The console showed my map tiles being recreated, and fixing permissions on the com.apple.Maps container (which directory I had earlier tried deleting, based on other online suggestions):

     

    9/3/14 11:03:34.284 com.apple.geod[800]: /SourceCache/GeoServices/GeoServices-702.15.12/GEOTileDBWriter.mm:203 recreating tile database because manifest URL changed

    9/3/14 11:03:34.284 com.apple.geod[800]: /SourceCache/GeoServices/GeoServices-702.15.12/GEOTileDBWriter.mm:406 Recreating tile database

    9/3/14 11:03:50.311 xpcd[206]: restored permissions (100600 -> 100700) on /Users/jim/Library/Containers/com.apple.Maps/Container.plist

     

    It seems that removing both of those got rid of whatever corruption had been causing this long-standing problem. I hope this might help someone else.