GeeD

Q: 'View More' bug

If I select 'View More' at the foot of a community page I get another page starting with the next oldest post - as expected. 

 

If I go to a post then hit the (Safari) back button, only the first page shows again.  However, when I click again on 'View More' I do not get the next oldest page but an older one.   

 

This makes viewing older posts very cumbersome.

 

Geoff.

Posted on Jun 23, 2014 2:45 PM

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Q: 'View More' bug

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 23, 2014 4:14 PM in response to GeeD
    Level 5 (7,544 points)
    Notebooks
    Jun 23, 2014 4:14 PM in response to GeeD

    Howdy GeeD,

     

    I had a mere hiccup clicking Load More - once - nothing like you describe though

     

    I would like to see if I can recreate what you describe, but I need to be able to follow Your steps exactly

     

    This is what I think is normal...

     

    on the page:

    Using Apple Support Communities

    https://discussions.apple.com/community/using_apple_support_communities

     

    at the foot of the is the LoadMore link

     

    when one clicks Load More, what happens for me is...

    the Load More link Jumps down what I'll call a line (like you had the curson on a line of text and pressed the RETURN key)

    in its place I get the Spinning Gear telling me something is working

    when the working is finished, some number of additional posts appears under the existing list (this behavior seems to the norm in many blogs)

    when I scroll down, sure enough, there's the Load More link again

    this repeats (I guess) ad infinitum until the last post is reached

     

    Try the link above to see if you see the same results.If you do, come back here and give detailed steps you take to get your issue. Start as far back in the progression of steps as you can.

     

    We then can (maybe) see what you see.

     

    Good luck

     

    Buenos Noches

    ChitlinsCC aka J Jordan

  • by GeeD,

    GeeD GeeD Jun 24, 2014 1:55 AM in response to ChitlinsCC
    Level 5 (7,676 points)
    Video
    Jun 24, 2014 1:55 AM in response to ChitlinsCC

    ChitlinsCC,

    Yes I get exactly the same behaviour as you report, which is correct.

     

    The problem is that if say you press LoadMore once then double-click on one of the posts (to read or answer it) THEN use the Safari back button to go back to the list, only the first 'page' appears.  If I then press Load More I would expect the second page to re-appear (so for example I can look at the next post to the one I have already looked at) BUT it does not load the second page but the third one so the list one now has contains everything except the second page.  This is the bug.

     

    Geoff.

  • by PlotinusVeritas,Helpful

    PlotinusVeritas PlotinusVeritas Jun 24, 2014 2:06 AM in response to GeeD
    Level 6 (14,806 points)
    Jun 24, 2014 2:06 AM in response to GeeD

    GeeD wrote:

     

      This is the bug.

     

    Geoff.

     

     

    there are many

     

     

    the wrinkled shirt is yet to be fully ironed out.

  • by GeeD,

    GeeD GeeD Jun 24, 2014 2:22 AM in response to PlotinusVeritas
    Level 5 (7,676 points)
    Video
    Jun 24, 2014 2:22 AM in response to PlotinusVeritas

    There certainly are.  I don't know why Apple is putting all these obstacles and irritations in front of those trying to help others for no gain to themselves

     

    Geoff.

  • by Pancenter,

    Pancenter Pancenter Jun 24, 2014 2:40 AM in response to GeeD
    Level 6 (9,913 points)
    Audio
    Jun 24, 2014 2:40 AM in response to GeeD

    GeeD wrote:

     

    There certainly are.  I don't know why Apple is putting all these obstacles and irritations in front of those.........

     

    Geoff.

     

    To say nothing of the most recent OSX version, 10.9.x

  • by R C-R,

    R C-R R C-R Jun 24, 2014 5:24 AM in response to GeeD
    Level 6 (17,633 points)
    Jun 24, 2014 5:24 AM in response to GeeD

    I confirm that I am seeing the same 'page skipping' behavior when I follow your steps. In fact, as this very discussion is currently on the second set of discussions to load with the "view more" link, if I click on it from the list, return to the list view, & click on "view more" it is not listed.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 24, 2014 5:50 AM in response to GeeD
    Level 5 (7,544 points)
    Notebooks
    Jun 24, 2014 5:50 AM in response to GeeD

    GeeD

     

    Same results as you. In Firefox so not a Safari thing

     

    I cant equate this to pages - I could tell by:

     

    1. last post before view more posted 2hours ago
    2. next post = 2 hours ago
    3. click IT (next after load)
    4. back button
    5. smae last post = 2hours ago
    6. view more
    7. next post = 10 hours ago = NOT the post clicked (1st next post)
    8. forward button = return to original next post
    9. back button
    10. same last post as in #1
    11. view more
    12. next post = 14 hours ago

     

    CONCLUSION: Eeeewww! It's a BUG!!! Not only does one lose "page 2" but then pp.2&3, then 2,3&4, etc to the black hole

     

    In theory, with patience, one could lose every post back to the beginning except what displays on page 1.

     

    I am confident there are Hosts lurking... so, since we seem to have satisfied the Scientific Method, we should probably consider this a bona fide bug in Jive.

     

    Sad part is, since Jive is a purchase - not a creation of Apple - APPLE can't do diddly-squat!!

     

    I had made a thread to be a BugReportContainer, but everyone seems to like posting scattershot. Not positive enuff - but look what happened to Ian's thread

     

    Say La Vee - Say La Gare

     

    CCC/JJ

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 24, 2014 7:27 AM in response to R C-R
    Level 5 (7,544 points)
    Notebooks
    Jun 24, 2014 7:27 AM in response to R C-R

    WooHoo! Scientific Method can't be beat!

    (unless Apple & Jive - as corporate persons - are climate change deniers too)

    buenos dias, amigos

    CCC

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 24, 2014 7:33 AM in response to GeeD
    Level 5 (7,544 points)
    Notebooks
    Jun 24, 2014 7:33 AM in response to GeeD

    A Related ASIDE:

     

    I wonder why:

    SOME pages of Lists use "View More" blog-like functionality

    AND

    SOME pages of Lists use Bulletin Board-like page numbers and arrows

     

    Both lists of posts - whassa Diff?

  • by ChitlinsCC,Helpful

    ChitlinsCC ChitlinsCC Jun 24, 2014 11:31 AM in response to GeeD
    Level 5 (7,544 points)
    Notebooks
    Jun 24, 2014 11:31 AM in response to GeeD

    GeeD

     

    Possible workaround...

     

    When you are on a blog-like list with View More at the end:

     

    Click the View more  as many times as you want, yielding a really long list

     

    Use that page as kind of a Base Camp

     

    Instead of a plain Click on a link and BrowserBack to navigate, try CMD+Click to open a new tab w/ the target link

     

    when done, close the Tab - voila back where you started

     

    the link you CMD+Clikd will likely be Underlined to remind which you clikd

     

    you may even find that you like this better, it is My Normal Workflow.

     

    for what it is worth

     

    buenos tardes

    CCC

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 24, 2014 1:27 PM in response to GeeD
    Level 5 (7,544 points)
    Notebooks
    Jun 24, 2014 1:27 PM in response to GeeD

    Gee... D....,

     

    I feel like a teenage gurl! !   !  Pop goes the Cherry !!  My first points

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 24, 2014 1:47 PM in response to GeeD
    Level 5 (7,544 points)
    Notebooks
    Jun 24, 2014 1:47 PM in response to GeeD

    ALL Folks Viewing, Following & Participating

     

    A bug is IMPORTANT - even a little one

     

    I think that we need to do everything possible to call Hosts attention to this and every bug report thread.

     

    To that end, I suggest that EVERYONE (that agrees) visiting here:

    1. Click every Like you can - full post and every reply - shows a tally in a column in some views that is easy to see
    2. Click every I have this problem too you can

     

    I am sure   that Hosts pass them along top Jive directly

     

    CCC

  • by R C-R,

    R C-R R C-R Jun 24, 2014 3:17 PM in response to ChitlinsCC
    Level 6 (17,633 points)
    Jun 24, 2014 3:17 PM in response to ChitlinsCC

    ChitlinsCC wrote:

     

    I think that we need to do everything possible to call Hosts attention to this and every bug report thread.

    The best way to do that is to use the Website Feedback (https://www.apple.com/contact/feedback.html) page. Choose "Website Issues" from the popup & make sure you fill in as much descriptive info as you can.

     

    I seriously doubt the hosts pay any attention to the "Like" count, no matter how high it goes, & only if the "I have this problem too" count gets very large would it possibly draw their attention. The hosts' primary job is to keep the site up & running smoothly, so particularly right now I imagine they are very busy with that.

  • by Yellowbox,

    Yellowbox Yellowbox Jun 25, 2014 3:12 AM in response to ChitlinsCC
    Level 6 (10,435 points)
    Mac OS X
    Jun 25, 2014 3:12 AM in response to ChitlinsCC

    Hi CCC,

     

    Firstly, congratulations on losing your (ahem) innocence.

     

    Secondly,


    To that end, I suggest that EVERYONE


    Community Terms of Use

    Section 2.4 Do not post polls or petitions or links to same.

     

    Careful, my friend! The Sheriff and posse could be on your trail!

     

    Regards,

    Ian.

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