fraumafra

Q: mac mail sends multiple copies

Hi,

 

I am using macmail 7.2 (OS X 10.9.2) as the program to send and receive emails from my gmail account. Most of the emails I send from my laptop get send twice to recipients. When sending from my iPhone, using Macmail and Gmail as well, this problem does not occur. I have been to the Genius Bar at the Apple store three times now, got my computer completely reset and was advised not to update again to OS X 10.9.3 but the problem still occurs. Multiple sent emails are shown in my sent box on MacMail (on the exact same time). When opening gmail in my browser, it shows no duplicates of emails being sent twice. It is driving me, and the ones receiving my emails) crazy. Any suggestions as to how this problem can be solved?

 

thanks!

Posted on Jul 7, 2014 2:24 PM

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Q: mac mail sends multiple copies

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  • by dianeoforegon,

    dianeoforegon dianeoforegon Jul 7, 2014 2:53 PM in response to fraumafra
    Level 5 (5,564 points)
    Mac OS X
    Jul 7, 2014 2:53 PM in response to fraumafra

    First upgrade to OS X 10.9.4.

     

    OS X Mavericks 10.9.4 Update (Combo)

    http://support.apple.com/kb/DL1755

     

    Remove Gmal account completely on the Mac.

    See directions here to set your Gmail account correctly in Gmail Settings.

     

    Use Gmail with Mavericks Mail **

     

    By default, Gmail server makes a copy of each sent Mail. Some how you have multiple Sent folders that are not assigned correctly in Mail. When editing your Labels, remove all the Sent Messages, Sent Items folders that are below the default folders, cartegories and circles. You only need the top default Sent Mail folder.

     

    **(Fair disclosure: NeedHelp4Mac is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.)

     

    If Mail still fails, there are other third party options we can discuss.

  • by fraumafra,

    fraumafra fraumafra Jul 11, 2014 6:17 AM in response to dianeoforegon
    Level 1 (0 points)
    Jul 11, 2014 6:17 AM in response to dianeoforegon

    Hi,

     

    Thanks so much for this response. I will try it right now. I will let you know how things go.

     

    Thanks!