John 32

Q: Cannot get mail the connection to the server failed

cannot get mail the connection to the server failed

iPod touch, iOS 6

Posted on Sep 20, 2012 10:43 AM

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Q: Cannot get mail the connection to the server failed

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  • by Patf1i1t,

    Patf1i1t Patf1i1t Jul 3, 2014 8:30 AM in response to Schwindy City
    Level 1 (0 points)
    Jul 3, 2014 8:30 AM in response to Schwindy City

    Got fix for can't get mail...Go to setting...click contacts ...click email account..click delete account..click add ACCOUT ....reenter your email address and password.  Works fine now. At one point yahoo asked  me to change my password to make it stronger...That's when I started having this problem.

  • by billyzap,

    billyzap billyzap Jul 10, 2014 8:06 PM in response to Patf1i1t
    Level 1 (0 points)
    Jul 10, 2014 8:06 PM in response to Patf1i1t

    I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

     

    To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one.  That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

  • by billyzap,

    billyzap billyzap Jul 10, 2014 8:09 PM in response to John 32
    Level 1 (0 points)
    Jul 10, 2014 8:09 PM in response to John 32

    I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

     

    To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one.  That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

  • by billyzap,

    billyzap billyzap Jul 10, 2014 8:09 PM in response to John 32
    Level 1 (0 points)
    Jul 10, 2014 8:09 PM in response to John 32

    I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

     

    To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one.  That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

  • by billyzap,

    billyzap billyzap Jul 10, 2014 8:10 PM in response to John 32
    Level 1 (0 points)
    Jul 10, 2014 8:10 PM in response to John 32

    I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

     

    To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one.  That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

  • by billyzap,

    billyzap billyzap Jul 10, 2014 8:13 PM in response to John 32
    Level 1 (0 points)
    Jul 10, 2014 8:13 PM in response to John 32

    Sorry for that multi post. My first time posting a reply as opposed to a question.

  • by JEM24,

    JEM24 JEM24 Jul 10, 2014 10:22 PM in response to billyzap
    Level 4 (2,000 points)
    Jul 10, 2014 10:22 PM in response to billyzap

    Hey billyzap, You are new to the forum's, and I'm glad you have figured it out. But, you need to check the posting dates. John 32 posted the question in Sept. 2012, it is now July 2014. I'm thinking John has resolved the problem by now. Cheers.

  • by jerryfromcleveland,

    jerryfromcleveland jerryfromcleveland Jul 12, 2014 11:56 AM in response to John 32
    Level 1 (0 points)
    Jul 12, 2014 11:56 AM in response to John 32

    I tried several of the ideas presented to solve this issue.  Finally I deleted my email account & then added it back on my iPad and it worked again.  I was able to get my emails & use my Safari. I was actually having the same issue with my iPhone 4 and this worked as well.  I don't know why this happened to both of my devices at the same time.  I traveled overseas and this may have triggered it.  I am not sure though.

  • by azPeaker,

    azPeaker azPeaker Jul 14, 2014 6:25 PM in response to Joshua Churchtown
    Level 1 (0 points)
    Jul 14, 2014 6:25 PM in response to Joshua Churchtown

    Joshua Churchtown   YouDID it.  That Exchange KB is just what I needed.  You saved me hours of research.


    Thank You * 10

  • by billyzap,

    billyzap billyzap Jul 14, 2014 9:02 PM in response to JEM24
    Level 1 (0 points)
    Jul 14, 2014 9:02 PM in response to JEM24

    Thanks Jem24, I know the thread started ages ago, but as you will notice it has gone on till very recently, I was trying to add my ideas to the end of the thread but being new here I didn't quite do it. But, notice that there are people still trying to get information on this topic!! And trusting John has it solved by now too. Cheers  bz

  • by Alex LP,

    Alex LP Alex LP Jul 16, 2014 12:42 PM in response to Joshua Churchtown
    Level 1 (0 points)
    Jul 16, 2014 12:42 PM in response to Joshua Churchtown

    This worked for me!

     

    Thanks!

  • by carleafrombrisbane,

    carleafrombrisbane carleafrombrisbane Jul 19, 2014 11:15 PM in response to John 32
    Level 1 (0 points)
    Jul 19, 2014 11:15 PM in response to John 32

    If you change your password to your email on a desktop or laptop you have to go in and change it in your settings on your iphone as well

  • by vmac2k5,

    vmac2k5 vmac2k5 Sep 9, 2014 1:14 AM in response to carleafrombrisbane
    Level 1 (0 points)
    Sep 9, 2014 1:14 AM in response to carleafrombrisbane

    NONE of that password reset etc worked for me and if you're as frustrated as I was I have the REAL SOLUTION / FIX FOR CANNOT GET MAIL CONNECTION TO SERVER FAILED stupid error

    just go to settings> mail. > delete your yahoo account and now ADD account (DO NOT CLICK the convenient yahoo logo) hit OTHER> hit add mail account> put in your username and password  then hit next> in the host name space put "imap.mail.yahoo.com" put your user name and password in the spaces provided. >in SMTP put "smtp.mail.yahoo.com"

    hit done and stop pulling out your hair like I was for hours following well meaning but non helpful suggestions of deleting etc.

     

     

     

    <Post Edited By Host>

  • by nickiilir,

    nickiilir nickiilir Sep 30, 2014 5:24 PM in response to John 32
    Level 1 (0 points)
    Sep 30, 2014 5:24 PM in response to John 32

    did
    u fix it if yes

    pls email me and tell me how

    nickiilir88@hotmail.com

  • by Smcelfish,

    Smcelfish Smcelfish Oct 5, 2014 7:49 PM in response to MickIndependent
    Level 1 (0 points)
    Oct 5, 2014 7:49 PM in response to MickIndependent

    Update apple Id and password, this worked for me!

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