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All replies
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Helpful answers
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Jul 13, 2014 3:05 AM in response to Apple4Ever556by Apple4Ever556,i'm having Trouble also with Apple iTunes
Every Time I Want to Sync My Apple iPhone 5 to Apple iTunes it's Cutting Off what the **** is going on with everything???
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Jul 13, 2014 3:10 AM in response to Apple4Ever556by Csound1,Begin by restarting your Mac, post back, and when you do please include some information, which Mac, what version of OS X, things like that help.
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Jul 13, 2014 3:14 AM in response to Csound1by Apple4Ever556,i Restarted My Apple iMac Computer like 5 times & i'm using Version 10.9.4
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Jul 13, 2014 3:23 AM in response to Apple4Ever556by Csound1,And would this iMac have an age that you'd like to share?
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Jul 13, 2014 3:38 AM in response to Csound1by Apple4Ever556,2009 24inch Apple iMac Computer working like brand new all the time but every time Apple Changes it thing it screws up ???? been happening a few day's now???
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Jul 13, 2014 3:50 AM in response to Apple4Ever556by Csound1,Decide whether you want help or to complain about Apple.
If it's help that you're looking for download a copy of Etrecheck, run it and post the report here.
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Jul 13, 2014 12:05 PM in response to Csound1by Apple4Ever556,EtreCheck version: 1.9.12 (48)
Report generated July 13, 2014 at 3:02:41 PM EDT
Hardware Information:
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 9:14:36
Disk Information:
Hitachi HDT721064SLA360 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (212.03 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
PIONEER DVD-RW DVRTS08
USB Information:
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] arcana.PRAM (6.1) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.LivestreamProcaster.driver.LPAudioRedirector (1.0.0) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support
Startup Items:
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
Executor: Path: /Library/StartupItems/Executor
EyeConnect: Path: /Library/StartupItems/EyeConnect
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
ProTec6: Path: /Library/StartupItems/ProTec6
Problem System Launch Agents:
[failed] com.apple.WebKit.PluginAgent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.embraceware.AwakenHelper.plist Support
[loaded] com.genieoinnovation.macextension.client.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.JWVD.cbcache.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.mice.360Daemon.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.perion.searchprotectd.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[loaded] com.rockysandstudio.WUHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
Launch Agents:
[running] com.canon.MFManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[loaded] com.splashtop.streamer-for-user.plist Support
User Launch Agents:
[loaded] ca.madefresh.BodegaAgent.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.c-command.SpamSieve.LaunchAgent.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] com.splashtop.streamer-for-user.plist Support
[loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support
User Login Items:
iClarified
PopClip
Dock Clock
Mail Tab for AOL
iBetterCharge
Google Chrome
Notifyr
Battery Status
Things Helper
Printer Pro Desktop
AwakenHelper
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.3.0.9 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
JavaAppletPlugin: Version: Java 8 Update 05 Check version
Safari Extensions:
GoPhoto.it: Version: 1.10
1Password: Version: 4.2.3
Omnibar: Version: 1.2
AdBlock: Version: 2.7.7
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
fbplugin_1_0_1: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Java Support
Launchpad-Control Support
Notifyr Support
Perian Support
TechTool Protection Support
XBox 360 Controllers Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
2% Dock Clock
1% Google Chrome
1% Dock
1% Tab for Twitter
Top Processes by Memory:
369 MB com.apple.IconServicesAgent
238 MB Living Earth Desktop
180 MB Dock
139 MB WindowServer
123 MB Google Chrome
Virtual Memory Information:
2.61 GB Free RAM
2.93 GB Active RAM
1.30 GB Inactive RAM
927 MB Wired RAM
1.23 GB Page-ins
0 B Page-outs
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Jul 13, 2014 10:19 PM in response to Apple4Ever556by babowa,Byron,
your etrecheck report shows that you have clean my mac installed. That is very bad news. I will try to find someone's post on how to remove it (it is a little difficult to do it and I don't know the steps) - I'll post back when I find it or someone else may be able to post it. Make sure you follow the insructions.
while you're waiting, do a search here in the forums about clean my mac.
Ok, here are two discussions - read them both:
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Jul 14, 2014 5:39 AM in response to Apple4Ever556by MichelPM,I would, also, disable the TechTool protection on your drive,
It really isn't needed and could be causing some of your slowdown issues, too!
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Jul 14, 2014 6:02 AM in response to Apple4Ever556by Allan Jones,The other big problem is that you have Genieo adware or at least some component thereof:
[loaded] com.genieoinnovation.macextension.client.plist
Please look at this web page and the linked adware removal tool:
http://www.thesafemac.com/arg/
Genieo has an uninstaller but DO NOT use it. It will not fully remove all components. Use either the instructions in the article I linked or the associated removal tool.
You also have a lot of login items:
User Login Items:
iClarified
PopClip
Dock Clock
Mail Tab for AOL
iBetterCharge
Google Chrome
Notifyr
Battery Status
Things Helper
Printer Pro Desktop
AwakenHelper
Determine what you can live without and get rid of them. Even with 8GB RAM you are preloading the system with a lot of dreck every time you start the computer. Set the goal of reducing those items to 1/3 of what is there now.
You have another known adware that gets bundled with stuff from some unscrupulous downloads sites--GoPhoto.it:
http://www.thesafemac.com/arg-gophotoit/
The SafeMac tools should remove it but read the article to avoid future incursions.
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Jul 14, 2014 6:06 AM in response to Apple4Ever556by Csound1,As Babowa pointed out, CleanMyMac must go. But you have so much 3rd party software installed it's hard to know where to begin.
Start by removing CleanMyMac and Arcana.pram (which is not supported on Mavericks). Then do a Safe Start and lets see if the crashing improves in Safe mode.