Q: Can't setup Apple TV 3rd Gen
I completed the wireless configuration of my Apple TV 3rd gen and also successfully updated the device over the wireless network. After it restarted, a picture appeared on the TV of the appletv device linked by a hdmi wire to a logo of iTunes. And then nothing else worked. I can't proceed to the next step. I disconnected the wires from the Apple TV and reconnected hoping I can get back the Apple TV setup screen but nothing worked. Appreciate some help!
AppleTV 2, iOS 7.0.4, Apple TV 3rd Gen ios7 iTunes v11
Posted on Dec 7, 2013 8:25 AM
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
- Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
- Connect the micro USB cable to the Apple TV and to your computer.
- Reconnect the power cable (only for Apple TV 3)
- Open iTunes.
- Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
Posted on Dec 7, 2013 8:33 AM