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All replies
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Helpful answers
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Jul 14, 2014 8:30 PM in response to Apple4Ever556by babowa,That's an easy question to answer - Gatekeeper is a new security feature:
Go to System Preferences > Security & Privacy > General > click on the lock on the bottom and put in your password. Then click on either "Mac App Store" (that means you can download only from the app store) or "Mac App Store and identified developers" (that means you can download from a developer which has proven to Apple that his software will be ok). Apparently, yours is set to "anywhere" which means you can download and install all sorts of things which may not be good for your computer.
Byron, if it's too difficult to take out all those different apps and plugins, I have an idea for you - but it's a bit radical:
If you have your important things copied to your G drive and have all registration or passwords for everything you want, then the easiest thing may be to erase your hard drive and start over - but that means you'd lose everything and have to reinstall from scratch. Think about that for a while - as I said, it's a bit radical. So it's fine if you prefer to uninstall things - if you don't know how, go to the software website and look for (or ask) for uninstall instructions.
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Jul 14, 2014 8:50 PM in response to Csound1by Apple4Ever556,I Removed CleanMyMac 2 Already but i don't know how to Remove Arcana.pram ??? how do i do it???
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Jul 14, 2014 9:22 PM in response to Apple4Ever556by babowa,Hmm, I went to their website, but couldn't find anything except that it is apparently an old software that makes you be able to change the volume of your startup sound. In any case, see if you can find the file here:
/Library/StartupItems/ArcanaStartupSound
(That is your hard drive > Library > Startup Items > Arcana...)
If the file is there, move it to your desktop (don't throw it out yet) and then restart your computer.
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Jul 14, 2014 9:39 PM in response to babowaby Apple4Ever556,how is my computer report looking now???????????????
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 at 12:36:12 AM EDT
Hardware Information:
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:3:37
Disk Information:
Hitachi HDT721064SLA360 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (213.16 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
PIONEER DVD-RW DVRTS08
USB Information:
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Mac App Store
Kernel Extensions:
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.LivestreamProcaster.driver.LPAudioRedirector (1.0.0) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support
Startup Items:
Executor: Path: /Library/StartupItems/Executor
EyeConnect: Path: /Library/StartupItems/EyeConnect
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
ProTec6: Path: /Library/StartupItems/ProTec6
Problem System Launch Agents:
[failed] com.apple.WebKit.PluginAgent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.embraceware.AwakenHelper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.JWVD.cbcache.plist Support
[running] com.mice.360Daemon.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[loaded] com.rockysandstudio.WUHelper.plist Support
[failed] com.splashtop.streamer-daemon.plist Support
[failed] com.splashtop.streamer-srioframebuffer.plist Support
Launch Agents:
[running] com.canon.MFManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[loaded] com.splashtop.streamer-for-user.plist Support
User Launch Agents:
[loaded] ca.madefresh.BodegaAgent.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.c-command.SpamSieve.LaunchAgent.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.splashtop.streamer-for-user.plist Support
[loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support
User Login Items:
iClarified
Dock Clock
Battery Status
Things Helper
AwakenHelper
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
JavaAppletPlugin: Version: Java 8 Update 05 Check version
Safari Extensions:
AdBlock: Version: 2.7.7
1Password: Version: 4.2.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
fbplugin_1_0_1: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
3rd Party Preference Panes:
Flash Player Support
Java Support
Launchpad-Control Support
TechTool Protection Support
XBox 360 Controllers Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% Dock Clock
1% mds_stores
1% fontd
0% Dock
Top Processes by Memory:
328 MB Living Earth Desktop
311 MB com.apple.IconServicesAgent
156 MB Dock
115 MB ocspd
57 MB WindowServer
Virtual Memory Information:
4.89 GB Free RAM
1.69 GB Active RAM
503 MB Inactive RAM
690 MB Wired RAM
302 MB Page-ins
0 B Page-outs
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Jul 14, 2014 9:40 PM in response to babowaby Apple4Ever556,Problem System Launch Agents:
[failed] com.apple.WebKit.PluginAgent.plist
how do i fix this????
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Jul 14, 2014 9:44 PM in response to babowaby Apple4Ever556,com.splashtop.streamer-daemon.plist Support
[failed] com.splashtop.streamer-srioframebuffer.plist Support
i need to remove that, where can i find the file???
i also need to remove these 2
Google Earth Web Plug-in: Version: 7.1 Support
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
where can i find the file???
once i get that done, am i'm finished???
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Jul 14, 2014 9:54 PM in response to babowaby Apple4Ever556,i have not really been having problems with my iMac Computer at all
the only Mac Apps i had that i had on My iMac Computer that i was using every day were
Menu Tab For Facebook
Menu Tab for GMail
Tab for GMail
&
Clear Day
but i got them from Apple Mac App Store
i went to Restart My Apple iMac Computer the other day cause i had an Error on Apple iTunes & when i went to Restart the Mac App's
Menu Tab For Facebook
Menu Tab for GMail
Tab for GMail
Clear Day
for Freezing & not Responding i used them a lot but there not working now????
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Jul 14, 2014 9:55 PM in response to Apple4Ever556by babowa,Okay, looks much better, still a couple to go:
first uninstall this:
[loaded] com.Cycling74.driver.Soundflower
by following the instructions here:
Then, why do you need a battery status for an iMac in the login items? Or is it for something else?
Or these (I don't know what these do):
Things Helper
AwakenHelper
As for this:
[failed] com.apple.WebKit.PluginAgent.plist
I have to admit that I don't know, so we'll wait for someone else to come up with a suggestion, ok.
You've already done a lot of good stuff - really going well!!!!
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Jul 14, 2014 10:01 PM in response to Apple4Ever556by MadMacs0,Apple4Ever556 wrote:
Problem System Launch Agents:
[failed] com.apple.WebKit.PluginAgent.plist
how do i fix this????
You will have to get rid of whatever is keeping it from loading and I have no idea what that could be.
It's also possible that your OS has been permanently corrupted, in which case you will need to Restore OS X. This will simply replace your entire system without bothering your user files or third party apps, but you do need a viable backup first, just in case. See OS X: About OS X Recovery.
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Jul 14, 2014 10:08 PM in response to Apple4Ever556by MadMacs0,Apple4Ever556 wrote:
com.splashtop.streamer-daemon.plist Support
[failed] com.splashtop.streamer-srioframebuffer.plist Support
i need to remove that, where can i find the file???
Again, you need to consult the developer and remove everything, not just that file. I'm sure you can use Google as well as I can and find it here.
Plug-ins are located in one of two places:
~/Library/Internet Plug-Ins where "~" is your home folder (hold the option key down and choose "Library" from the Finder's Go menu)
/Library/Internet Plug-Ins
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Jul 14, 2014 10:15 PM in response to Apple4Ever556by babowa,Byron, here is the support page for splashtop:
http://support-remote.splashtop.com/home
check it out and see if they have uninstall instructions or send them an email to ask how to do it.
Menu Tab For Facebook
Menu Tab for GMail
Tab for GMail
&
Clear Day
but i got them from Apple Mac App Store
Just because you got them from the Mac App Store doesn't mean you might not have a problem with them.
On those, I'd suggest that you uninstall them (check their website for instructions) and see if it works better. If it works, then one or all are the problem - you can install one at a time to try it out.
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Jul 14, 2014 10:17 PM in response to babowaby Apple4Ever556,is this what i need to find this file??? com.Cycling74.driver.Soundflower
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Jul 14, 2014 10:18 PM in response to babowaby Apple4Ever556,EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 at 1:12:44 AM EDT
Hardware Information:
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:40:8
Disk Information:
Hitachi HDT721064SLA360 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (213.16 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
PIONEER DVD-RW DVRTS08
USB Information:
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Mac App Store
Kernel Extensions:
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.LivestreamProcaster.driver.LPAudioRedirector (1.0.0) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support
Startup Items:
Executor: Path: /Library/StartupItems/Executor
EyeConnect: Path: /Library/StartupItems/EyeConnect
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
ProTec6: Path: /Library/StartupItems/ProTec6
Problem System Launch Agents:
[failed] com.apple.WebKit.PluginAgent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.embraceware.AwakenHelper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.JWVD.cbcache.plist Support
[running] com.mice.360Daemon.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[loaded] com.rockysandstudio.WUHelper.plist Support
Launch Agents:
[running] com.canon.MFManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] ca.madefresh.BodegaAgent.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.c-command.SpamSieve.LaunchAgent.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.splashtop.streamer-for-user.plist Support
[loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support
User Login Items:
iClarified
Dock Clock
Battery Status
Things Helper
AwakenHelper
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
JavaAppletPlugin: Version: Java 8 Update 05 Check version
Safari Extensions:
AdBlock: Version: 2.7.7
1Password: Version: 4.2.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
fbplugin_1_0_1: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
3rd Party Preference Panes:
Flash Player Support
Java Support
Launchpad-Control Support
TechTool Protection Support
XBox 360 Controllers Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% Dock Clock
2% WindowServer
1% Dock
1% fontd
0% mds
Top Processes by Memory:
360 MB com.apple.IconServicesAgent
328 MB Living Earth Desktop
238 MB Safari
213 MB com.apple.WebKit.WebContent
172 MB Dock
Virtual Memory Information:
3.81 GB Free RAM
2.40 GB Active RAM
774 MB Inactive RAM
799 MB Wired RAM
450 MB Page-ins
0 B Page-outs
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