Apple4Ever556

Q: My iMac Computer keeps freezing

Every time I Open Up My Menu Tap for Facebook & Menu Tap for Gmail & My Clear Day App My App's Freeze does this mean my Hard Drive is dying or something just starting to happen after i restarted my computer so i can go on Apple iTunes what should i do? i need help

Posted on Jul 13, 2014 2:29 AM

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Q: My iMac Computer keeps freezing

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  • Helpful answers

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  • by babowa,

    babowa babowa Jul 14, 2014 8:30 PM in response to Apple4Ever556
    Level 7 (32,244 points)
    iPad
    Jul 14, 2014 8:30 PM in response to Apple4Ever556

    That's an easy question to answer - Gatekeeper is a new security feature:

     

    Go to System Preferences > Security & Privacy > General > click on the lock on the bottom and put in your password. Then click on either "Mac App Store" (that means you can download only from the app store) or "Mac App Store and identified developers" (that means you can download from a developer which has proven to Apple that his software will be ok). Apparently, yours is set to "anywhere" which means you can download and install all sorts of things which may not be good for your computer.

     

    Byron, if it's too difficult to take out all those different apps and plugins, I have an idea for you - but it's a bit radical:

     

    If you have your important things copied to your G drive and have all registration or passwords for everything you want, then the easiest thing may be to erase your hard drive and start over - but that means you'd lose everything and have to reinstall from scratch. Think about that for a while - as I said, it's a bit radical. So it's fine if you prefer to uninstall things - if you don't know how, go to the software website and look for (or ask) for uninstall instructions.

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 8:48 PM in response to MadMacs0
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 8:48 PM in response to MadMacs0

    I Enabled GateKeeper

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 8:50 PM in response to Csound1
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 8:50 PM in response to Csound1

    I Removed CleanMyMac 2 Already but i don't know how to Remove Arcana.pram ??? how do i do it???

  • by babowa,

    babowa babowa Jul 14, 2014 9:22 PM in response to Apple4Ever556
    Level 7 (32,244 points)
    iPad
    Jul 14, 2014 9:22 PM in response to Apple4Ever556

    Hmm, I went to their website, but couldn't find anything except that it is apparently an old software that makes you be able to change the volume of your startup sound. In any case, see if you can find the file here:

     

    /Library/StartupItems/ArcanaStartupSound

     

    (That is your hard drive > Library > Startup Items > Arcana...)

     

    If the file is there, move it to your desktop (don't throw it out yet) and then restart your computer.

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 9:39 PM in response to babowa
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 9:39 PM in response to babowa

    how is my computer report looking now???????????????

     

     

     

     

     

     

    EtreCheck version: 1.9.12 (48)

    Report generated July 15, 2014 at 12:36:12 AM EDT

     

    Hardware Information:

      iMac (24-inch, Early 2009) (Verified)

      iMac - model: iMac9,1

      1 2.66 GHz Intel Core 2 Duo CPU: 2 cores

      8 GB RAM

     

    Video Information:

      NVIDIA GeForce 9400 - VRAM: 256 MB

      iMac 1920 x 1200

     

    System Software:

      OS X 10.9.4 (13E28) - Uptime: 0 days 0:3:37

     

    Disk Information:

      Hitachi HDT721064SLA360 disk0 : (640.14 GB)

      EFI (disk0s1) <not mounted>: 209.7 MB

      Macintosh HD (disk0s2) / [Startup]: 639.28 GB (213.16 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

      PIONEER DVD-RW  DVRTS08 

     

    USB Information:

      Apple Inc. Built-in iSight

      Apple Computer, Inc. IR Receiver

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Gatekeeper:

      Mac App Store

     

    Kernel Extensions:

      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support

      [not loaded] com.LivestreamProcaster.driver.LPAudioRedirector (1.0.0) Support

      [loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support

      [not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support

      [not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support

      [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support

      [not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support

      [not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support

      [not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support

      [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support

      [not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support

      [loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support

      [loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support

     

    Startup Items:

      Executor: Path: /Library/StartupItems/Executor

      EyeConnect: Path: /Library/StartupItems/EyeConnect

      FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager

      ProTec6: Path: /Library/StartupItems/ProTec6

     

    Problem System Launch Agents:

      [failed] com.apple.WebKit.PluginAgent.plist

     

    Launch Daemons:

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.ea.origin.ESHelper.plist Support

      [running] com.embraceware.AwakenHelper.plist Support

      [loaded] com.google.keystone.daemon.plist Support

      [loaded] com.JWVD.cbcache.plist Support

      [running] com.mice.360Daemon.plist Support

      [running] com.micromat.TechToolProDaemon.plist Support

      [loaded] com.oracle.java.Helper-Tool.plist Support

      [loaded] com.oracle.java.JavaUpdateHelper.plist Support

      [loaded] com.prosofteng.DriveGenius.locum.plist Support

      [loaded] com.rockysandstudio.WUHelper.plist Support

      [failed] com.splashtop.streamer-daemon.plist Support

      [failed] com.splashtop.streamer-srioframebuffer.plist Support

     

    Launch Agents:

      [running] com.canon.MFManager.plist Support

      [loaded] com.google.keystone.agent.plist Support

      [running] com.micromat.TechToolProAgent.plist Support

      [loaded] com.oracle.java.Java-Updater.plist Support

      [not loaded] com.splashtop.streamer-for-root.plist Support

      [loaded] com.splashtop.streamer-for-user.plist Support

     

    User Launch Agents:

      [loaded] ca.madefresh.BodegaAgent.plist Support

      [loaded] com.adobe.ARM.[...].plist Support

      [running] com.c-command.SpamSieve.LaunchAgent.plist Support

      [loaded] com.facebook.videochat.[redacted].plist Support

      [loaded] com.splashtop.streamer-for-user.plist Support

      [loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support

     

    User Login Items:

      iClarified

      Dock Clock

      Battery Status

      Things Helper

      AwakenHelper

     

    Internet Plug-ins:

      o1dbrowserplugin: Version: 5.4.2.18903 Support

      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support

      Default Browser: Version: 537 - SDK 10.9

      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

      WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support

      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      googletalkbrowserplugin: Version: 5.4.2.18903 Support

      iPhotoPhotocast: Version: 7.0 - SDK 10.8

      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

      CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 Support

      EPPEX Plugin: Version: 10.0 Support

      JavaAppletPlugin: Version: Java 8 Update 05 Check version

     

    Safari Extensions:

      AdBlock: Version: 2.7.7

      1Password: Version: 4.2.3

     

    Audio Plug-ins:

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

      fbplugin_1_0_3: Version: (null) Support

      fbplugin_1_0_1: Version: (null) Support

      Google Earth Web Plug-in: Version: 7.1 Support

      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support

     

    3rd Party Preference Panes:

      Flash Player  Support

      Java  Support

      Launchpad-Control  Support

      TechTool Protection  Support

      XBox 360 Controllers  Support

     

    Time Machine:

      Time Machine not configured!

     

    Top Processes by CPU:

          2% WindowServer

          1% Dock Clock

          1% mds_stores

          1% fontd

          0% Dock

     

    Top Processes by Memory:

      328 MB Living Earth Desktop

      311 MB com.apple.IconServicesAgent

      156 MB Dock

      115 MB ocspd

      57 MB WindowServer

     

    Virtual Memory Information:

      4.89 GB Free RAM

      1.69 GB Active RAM

      503 MB Inactive RAM

      690 MB Wired RAM

      302 MB Page-ins

      0 B Page-outs

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 9:40 PM in response to babowa
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 9:40 PM in response to babowa

    Problem System Launch Agents:

      [failed] com.apple.WebKit.PluginAgent.plist

     

     

     

    how do i fix this????

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 9:44 PM in response to babowa
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 9:44 PM in response to babowa

    com.splashtop.streamer-daemon.plist Support

      [failed] com.splashtop.streamer-srioframebuffer.plist Support



    i need to remove that, where can i find the file???




    i also need to remove these 2


    Google Earth Web Plug-in: Version: 7.1 Support

      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support


    where can i find the file???



    once i get that done, am i'm finished???

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 9:54 PM in response to babowa
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 9:54 PM in response to babowa

    i have not really been having problems with my iMac Computer at all

     

    the only Mac Apps i had that i had on My iMac Computer that i was using every day were

     

    Menu Tab For Facebook

     

    Menu Tab for GMail

     

    Tab for GMail

     

    &

     

    Clear Day

     

    but i got them from Apple Mac App Store

     

     

    i went to Restart My Apple iMac Computer the other day cause i had an Error on Apple iTunes & when i went to Restart the Mac App's

     

    Menu Tab For Facebook

     

    Menu Tab for GMail

     

    Tab for GMail

     

    Clear Day

     

     

    for Freezing & not Responding i used them a lot but there not working now????

  • by babowa,

    babowa babowa Jul 14, 2014 9:55 PM in response to Apple4Ever556
    Level 7 (32,244 points)
    iPad
    Jul 14, 2014 9:55 PM in response to Apple4Ever556

    Okay, looks much better, still a couple to go:

     

    first uninstall this:

     

    [loaded] com.Cycling74.driver.Soundflower

     

    by following the instructions here:

     

    Re: Crashing iMac

     

    Then, why do you need a battery status for an iMac in the login items? Or is it for something else?

     

    Or these (I don't know what these do):

     

    Things Helper

    AwakenHelper

     

    As for this:

    [failed] com.apple.WebKit.PluginAgent.plist

     

    I have to admit that I don't know, so we'll wait for someone else to come up with a suggestion, ok.

     

    You've already done a lot of good stuff - really going well!!!!

  • by MadMacs0,

    MadMacs0 MadMacs0 Jul 14, 2014 10:01 PM in response to Apple4Ever556
    Level 5 (4,801 points)
    Jul 14, 2014 10:01 PM in response to Apple4Ever556

    Apple4Ever556 wrote:

     

    Problem System Launch Agents:

      [failed] com.apple.WebKit.PluginAgent.plist

     

     

     

    how do i fix this????

    You will have to get rid of whatever is keeping it from loading and I have no idea what that could be.

     

    It's also possible that your OS has been permanently corrupted, in which case you will need to Restore OS X. This will simply replace your entire system without bothering your user files or third party apps, but you do need a viable backup first, just in case. See OS X: About OS X Recovery.

  • by MadMacs0,

    MadMacs0 MadMacs0 Jul 14, 2014 10:08 PM in response to Apple4Ever556
    Level 5 (4,801 points)
    Jul 14, 2014 10:08 PM in response to Apple4Ever556

    Apple4Ever556 wrote:

     

    com.splashtop.streamer-daemon.plist Support

      [failed] com.splashtop.streamer-srioframebuffer.plist Support

     

    i need to remove that, where can i find the file???

    Again, you need to consult the developer and remove everything, not just that file. I'm sure you can use Google as well as I can and find it here.

     

    Plug-ins are located in one of two places:

     

    ~/Library/Internet Plug-Ins where "~" is your home folder (hold the option key down and choose "Library" from the Finder's Go menu)

    /Library/Internet Plug-Ins

  • by babowa,

    babowa babowa Jul 14, 2014 10:15 PM in response to Apple4Ever556
    Level 7 (32,244 points)
    iPad
    Jul 14, 2014 10:15 PM in response to Apple4Ever556

    Byron, here is the support page for splashtop:

     

    http://support-remote.splashtop.com/home

     

    check it out and see if they have uninstall instructions or send them an email to ask how to do it.

     

    Menu Tab For Facebook

    Menu Tab for GMail

    Tab for GMail

    &

    Clear Day

    but i got them from Apple Mac App Store

     

    Just because you got them from the Mac App Store doesn't mean you might not have a problem with them.

     

    On those, I'd suggest that you uninstall them (check their website for instructions) and see if it works better. If it works, then one or all are the problem - you can install one at a time to try it out.

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 10:17 PM in response to babowa
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 10:17 PM in response to babowa

    is this what i need to find this file??? com.Cycling74.driver.Soundflower

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 10:18 PM in response to babowa
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 10:18 PM in response to babowa

    EtreCheck version: 1.9.12 (48)

    Report generated July 15, 2014 at 1:12:44 AM EDT

     

    Hardware Information:

      iMac (24-inch, Early 2009) (Verified)

      iMac - model: iMac9,1

      1 2.66 GHz Intel Core 2 Duo CPU: 2 cores

      8 GB RAM

     

    Video Information:

      NVIDIA GeForce 9400 - VRAM: 256 MB

      iMac 1920 x 1200

     

    System Software:

      OS X 10.9.4 (13E28) - Uptime: 0 days 0:40:8

     

    Disk Information:

      Hitachi HDT721064SLA360 disk0 : (640.14 GB)

      EFI (disk0s1) <not mounted>: 209.7 MB

      Macintosh HD (disk0s2) / [Startup]: 639.28 GB (213.16 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

      PIONEER DVD-RW  DVRTS08 

     

    USB Information:

      Apple Inc. Built-in iSight

      Apple Computer, Inc. IR Receiver

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Gatekeeper:

      Mac App Store

     

    Kernel Extensions:

      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support

      [not loaded] com.LivestreamProcaster.driver.LPAudioRedirector (1.0.0) Support

      [loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support

      [not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support

      [not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support

      [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support

      [not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support

      [not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support

      [not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support

      [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support

      [not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support

      [loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support

      [loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support

     

    Startup Items:

      Executor: Path: /Library/StartupItems/Executor

      EyeConnect: Path: /Library/StartupItems/EyeConnect

      FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager

      ProTec6: Path: /Library/StartupItems/ProTec6

     

    Problem System Launch Agents:

      [failed] com.apple.WebKit.PluginAgent.plist

     

    Launch Daemons:

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.ea.origin.ESHelper.plist Support

      [loaded] com.embraceware.AwakenHelper.plist Support

      [loaded] com.google.keystone.daemon.plist Support

      [loaded] com.JWVD.cbcache.plist Support

      [running] com.mice.360Daemon.plist Support

      [running] com.micromat.TechToolProDaemon.plist Support

      [loaded] com.oracle.java.Helper-Tool.plist Support

      [loaded] com.oracle.java.JavaUpdateHelper.plist Support

      [loaded] com.prosofteng.DriveGenius.locum.plist Support

      [loaded] com.rockysandstudio.WUHelper.plist Support

     

    Launch Agents:

      [running] com.canon.MFManager.plist Support

      [loaded] com.google.keystone.agent.plist Support

      [running] com.micromat.TechToolProAgent.plist Support

      [loaded] com.oracle.java.Java-Updater.plist Support

     

    User Launch Agents:

      [loaded] ca.madefresh.BodegaAgent.plist Support

      [loaded] com.adobe.ARM.[...].plist Support

      [running] com.c-command.SpamSieve.LaunchAgent.plist Support

      [loaded] com.facebook.videochat.[redacted].plist Support

      [loaded] com.splashtop.streamer-for-user.plist Support

      [loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support

     

    User Login Items:

      iClarified

      Dock Clock

      Battery Status

      Things Helper

      AwakenHelper

     

    Internet Plug-ins:

      o1dbrowserplugin: Version: 5.4.2.18903 Support

      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support

      Default Browser: Version: 537 - SDK 10.9

      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

      WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support

      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      googletalkbrowserplugin: Version: 5.4.2.18903 Support

      iPhotoPhotocast: Version: 7.0 - SDK 10.8

      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

      CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 Support

      EPPEX Plugin: Version: 10.0 Support

      JavaAppletPlugin: Version: Java 8 Update 05 Check version

     

    Safari Extensions:

      AdBlock: Version: 2.7.7

      1Password: Version: 4.2.3

     

    Audio Plug-ins:

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

      fbplugin_1_0_3: Version: (null) Support

      fbplugin_1_0_1: Version: (null) Support

      Google Earth Web Plug-in: Version: 7.1 Support

      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support

     

    3rd Party Preference Panes:

      Flash Player  Support

      Java  Support

      Launchpad-Control  Support

      TechTool Protection  Support

      XBox 360 Controllers  Support

     

    Time Machine:

      Time Machine not configured!

     

    Top Processes by CPU:

          3% Dock Clock

          2% WindowServer

          1% Dock

          1% fontd

          0% mds

     

    Top Processes by Memory:

      360 MB com.apple.IconServicesAgent

      328 MB Living Earth Desktop

      238 MB Safari

      213 MB com.apple.WebKit.WebContent

      172 MB Dock

     

    Virtual Memory Information:

      3.81 GB Free RAM

      2.40 GB Active RAM

      774 MB Inactive RAM

      799 MB Wired RAM

      450 MB Page-ins

      0 B Page-outs

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Jul 14, 2014 10:23 PM in response to MadMacs0
    Level 1 (35 points)
    Desktops
    Jul 14, 2014 10:23 PM in response to MadMacs0

    ok thank you sorry for the trouble

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