amityuk

Q: mail keeps switching default account back

I understand that the way to choose your default mail account in Mail, is to drag the default mail saccount in the left pane, to the top of the list of mail accounts. So this is what I do.

 

But often Mail decided to switch them, and put another one at the top. Before I know it I have sent email to people from a different account I wanted to.

 

This happens on both my Macbook and my 27" iMac.

 

Thanks

iMac, OS X Mountain Lion (10.8.2)

Posted on Mar 30, 2014 12:34 PM

Close

Q: mail keeps switching default account back

  • All replies
  • Helpful answers

  • by brenden dv,

    brenden dv brenden dv Apr 1, 2014 8:48 AM in response to amityuk
    Community Specialists
    Apr 1, 2014 8:48 AM in response to amityuk

    Hi amityuk,

     

    If you are running Mavericks on your iMac and are having issues setting a default From: account, you may find the following article helpful:

     

    Mail (Mavericks): Address messages

    http://support.apple.com/kb/PH14922

     

    Regards,

    - Brenden

  • by amityweb,

    amityweb amityweb Jul 15, 2014 12:46 PM in response to brenden dv
    Level 1 (3 points)
    Jul 15, 2014 12:46 PM in response to brenden dv

    Hi Brendan, thanks but they dont help. As stated the default account keeps changing. You set the default account by dragging the mail accounts under the Inbox, as described here Selecting Default Mail Account

     

    The problem I am having is, this keeps resetting. I dont know how it decides, maybe alphabetical, because I have a Gmail account called Backup which keeps moving to the top all the time. I have dragged my main email account back to the top, but no doubt at some point Backup will move itself to the top and become the default mail account.

  • by Eric Root,

    Eric Root Eric Root Jul 15, 2014 2:25 PM in response to amityweb
    Level 9 (69,813 points)
    iTunes
    Jul 15, 2014 2:25 PM in response to amityweb

    Mail/Preferences/Composing - Send New Messages from and select account.

  • by amityweb,

    amityweb amityweb Jul 16, 2014 2:41 AM in response to Eric Root
    Level 1 (3 points)
    Jul 16, 2014 2:41 AM in response to Eric Root

    Ah, that seems to be working. Looks like there's mixed instruction online. It doesnt address the issue why the order keeps changing in the left under Inbox, but at least when it does change the order, messages I send are not sent from the top one in the list anymore.

  • by amityweb,

    amityweb amityweb Jul 22, 2014 12:21 AM in response to amityweb
    Level 1 (3 points)
    Jul 22, 2014 12:21 AM in response to amityweb

    Actually this is not working either! It works for choosing the default FROM address, but because my "backup" email account has been moved to the top again, when I send email the Sent mail goes from my backup account, and into the backup account Sent mail items, and not the account I want to send mail from! So then my Sent items are not on my phone for example, as I dont have the backup account on my phone.

     

    This is unbelievably frustrating. I will have to file a bug report, its got to be a bug why accounts keep changing to alphabetical order on their own at various times.

  • by amityweb,

    amityweb amityweb Aug 20, 2014 12:30 AM in response to amityweb
    Level 1 (3 points)
    Aug 20, 2014 12:30 AM in response to amityweb

    I can see when it changes the ordering now... whenever I change an email accounts settings in Mail Preferences and click Save, it changes the account ordering to alphabetical. And the top one is the one used by default to send email.