rollnyc

Q: Please help my calendars sync properly: Access to “XXXX” in “XXXX” in account “iCloud” is not permitted.  The server responded: “403” to operation CalDAVWriteEntityQueueableOperation.

I am continuously having a problem where updates to a recurring meeting fail to change on my calendar and I get this message:

 

Access to “AAAA” in “XXXX” in account “iCloud” is not permitted.

The server responded:

“403”

to operation CalDAVWriteEntityQueueableOperation.

 

I am running Mavericks and up to date on all software.

Any help is greatly appreciated.

Posted on Jul 18, 2014 9:13 AM

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Q: Please help my calendars sync properly: Access to “XXXX” in “XXXX” in account “iCloud” is not ... more

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  • by sterling r,

    sterling r sterling r Jul 20, 2014 9:20 AM in response to rollnyc
    Community Specialists
    Jul 20, 2014 9:20 AM in response to rollnyc

    Hello rollnyc,

     

    It sounds like you are unable to use iCloud Calendar with the Calendars app due to this 403 error. I would use the following article to help troubleshoot the issue, named:

     

    iCloud: Troubleshooting iCloud Calendar

    http://support.apple.com/kb/ts3999

    Try each of these steps, testing after each to see if the issue is resolved:

    • Make sure that you are using OS X Lion v10.7.5 or later. Learn how to verify the version of OS X you are using.
    • Make sure your computer is online. Attempt to view www.apple.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Calendar or iCal. Learn how to troubleshoot your Internet connection.
    • Open a secure website to test if ports 80 and 443 are accessible. Calendar requires port 443 access to iCloud in order to push and fetch updates to and from the iCloud Calendar servers.
    • Choose Apple () menu > System Preferences, then click the icon for iCloud. Make sure that you're signed in to the same iCloud account that you're using on your other supported devices.
    • Make sure that you enter and update calendar information in the iCloud section of Calendar or iCal. Only calendars and events in the iCloud section of the Calendar or iCal Calendar list are updated in iCloud. Both Calendar and iCal for Mac support the display of and interaction with multiple accounts and datastores, such as iCloud, On My Mac, Exchange, and Google. This makes it easy to create or modify events or calendars in a section of Calendar or iCal that may not be updating iCloud. Learn more about moving local calendars to iCloud.
      • In some cases, you may find that you have data duplicated in both the local On My Mac and the iCloud sections of Calendar or iCal. Learn more about resolving this issue.
      • You can make the iCloud calendar your default calendar for all new events. In Calendar, choose Calendar > Preferences, then click General. In iCal, choose iCal > Preferences, then click General. Locate the Default Calendar setting and choose one of the Calendars under the iCloud heading. Close the Preferences window to save the change.
    • If recent changes don't appear, try forcing Calendar to refresh by selecting Refresh Calendars from the View menu. In iCal, select Refresh or Refresh All from the Calendar menu.
    • If you've recently made changes to your contacts' birthdays and are not seeing those changes reflected in your Birthdays Calendar, try to refresh your calendars. If you made the changes in the Contacts app on an iOS device or at iCloud.com, it may take up to an hour for those changes to appear on your other devices. 
    • Make sure that your account was successfully created in Calendar (or iCal) on your Mac. After upgrading to iCloud Calendar, you may need to quit and reopen Calendar (or iCal). To confirm that your account is configured correctly in Calendar (or iCal):
      1. Open Calendar (or iCal).
      2. Open Calendar (or iCal) Preferences.
      3. Click Accounts. You should see an account with your iCloud member name in the Apple ID field.
    • Turn iCloud Calendars off and back on:
      1. Quit Calendar (or iCal).
      2. Choose Apple () menu > System Preferences, then select iCloud.
      3. Deselect the checkbox next to Calendars (or Calendars & Reminders in Mountain Lion and Lion).
      4. Close System Preferences and wait about a minute.
      5. Open System Preferences and select iCloud.
      6. Replace the checkmark next to Calendars (or Calendars & Reminders in Mountain Lion and Lion).
      7. Close System Preferences.
      8. Open Calendar (or iCal) and test to see if the issue is resolved.
    • Restart your computer. This may sound simple, but it reinitializes your network and application settings and can frequently resolve issues.

     

    Thank you for using Apple Support Communities.

    Take care,

    Sterling