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All replies
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Helpful answers
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Jul 16, 2014 4:40 PM in response to Apple4Ever556by turingtest2,Apple4Ever556 wrote:
do you want me to Copy The iTunes Folder into My G-Drive that I Have created for My Library???
Probably a good idea, just to be on the safe side.
tt2
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Jul 16, 2014 5:40 PM in response to Apple4Ever556by babowa,Great! Okay, once you're tried everything and it works, here come the next steps:
Quit any apps that are open.
Eject and disconnect your external G drive and anything else (everything but the keyboard and mouse/trackpad).
Hit Restart in the File Menu and, right at the startup sound, press down these keys: Command + R (that's two keys - the letter R and Command, ok). Hold those keys down until you see a Utilities window (that will take a while). The window will look like this:
You are now using the new recovery partition from your system.
First, highlight Disk Utility and open it.
Choose your hard drive (Macintosh HD or whatever you've named it) and then click on the 'erase' tab. When that is open, choose erase. That won't take long. When finished, make sure it still says Mac OS Extended (Journaled) as the format and quit Disk Utility from the File menu and you'll be back with that Utilities window.
Next, highlight 'Reinstall Mac OS X'.
That is a very big file, so it will take quite some time (it's over 5 GB).
When that is finished, you should be good to go.
There'll be one more thing and that is to get your iTunes stuff back and I'll hope turingtest will take over at that point if necessary.
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Jul 16, 2014 6:31 PM in response to turingtest2by Apple4Ever556,i Copy My iTunes Folder onto The g-drive already did it i just got done
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Jul 16, 2014 6:46 PM in response to babowaby Apple4Ever556,ok i'll do that
also i Have a Wireless Apple Keyboard & Apple Trackpad will it Disconnect Automattally even if i Disconnect other things????
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Jul 16, 2014 7:12 PM in response to Apple4Ever556by babowa,Don't worry about your keyboard and trackpad - you need those anyway during the whole process. Just disconnect other stuff. (or did you mean that you have a wired and a wireless keyboard and mouse? In that case, I'd use the wired one and put the other one in a closet temporarily).
If you should have trouble with the Command + R, you can - as a different option - hold down the Option key during restart. If you do that, you should get a grey screen with two icons showing: your hard drive and something called recovery HD. Choose the recovery and you wind up with the same Utilities window. Sometimes it's a little bit more difficult with a wireless keyboard, but I try to hold down the keys right away after I hit the restart and that usually works.
It's getting late where you are - make sure that you don't do anything with the computer while it's downloading the OS, ok. But look at it once in a while to make sure things are moving along ok. So you may want to wait to do this until tomorrow maybe or it might get really late (it takes me 2 - 3 hours to download it, others get it faster, and some connections are even slower).
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Jul 16, 2014 7:12 PM in response to babowaby Apple4Ever556,i'm gonna rest now & i'm not gonna be able to Erase My iMac Computer until Monday cause i Work Tomorrow all the way until Sunday so Monday is My Day off & i'll do it then & i'll let you know how it went down
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Jul 16, 2014 7:25 PM in response to Apple4Ever556by babowa,That sounds great - you did one heck of a good job!
I forgot: of course, don't unplug your internet connection because you'll need that.
And, you have an iPad and/or iPhone, right? If you run into a snag, let the computer be wherever it's at and post the problem with one of those, ok.
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Jul 22, 2014 2:07 PM in response to babowaby Apple4Ever556,I Erased My iMac Computer & started it over now how do I Get all My Apple iTunes Music & Movies & Music Video's & TV Shows & App's Back??? I Got like over 1000's & 1000's of things on there i want to get back please help me please
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Jul 22, 2014 2:23 PM in response to Apple4Ever556by babowa,Great to hear Byron!
So it's all working ok (except for getting your stuff back of course)? That is wonderful!
I've asked for some help of people who know more about iTunes than I do, so just hang in there, ok.
I'll check in again later (have to leave right now for a while).
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Jul 22, 2014 2:37 PM in response to Apple4Ever556by lllaass,If not in a computer file backup:
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Jul 22, 2014 3:06 PM in response to Apple4Ever556by turingtest2,★HelpfulHi Byron,
You copied over your iTunes folder into your G-Drive before you did the erase and reload of OS X.
What you need to do now is copy that iTunes folder back into your user profile's Music folder as this is the standard place for the iTunes library to live on your computer.
tt2
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Jul 22, 2014 3:36 PM in response to babowaby Apple4Ever556,I'm having this Issue again when I Go to My Apple App Store & when I Go into My Purchases area & when i want to click the link to go to that App I Bought i can't open the link to see the page on the App i bought but i am able to download it but i'm not getting no more Freezing on My App's
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Jul 22, 2014 5:10 PM in response to babowaby Apple4Ever556,how is My iMac Computer looking now????
EtreCheck version: 1.9.12 (48)
Report generated July 22, 2014 at 8:08:40 PM EDT
Hardware Information:
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 3:28:44
Disk Information:
Hitachi HDT721064SLA360 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (540.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
PIONEER DVD-RW DVRTS08
USB Information:
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents:
[loaded] com.oracle.java.Java-Updater.plist Support
User Login Items:
iClarified
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
Adblock Plus: Version: 1.8.3
1Password: Version: 4.2.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
26% iTunes
3% Dock Clock
2% WindowServer
1% Dock
1% fontd
Top Processes by Memory:
336 MB Living Earth Desktop
336 MB iTunes
311 MB MenuTab Pro for Facebook
303 MB Tab for Gmail
287 MB MailTab Pro for Gmail
Virtual Memory Information:
3.21 GB Free RAM
3.39 GB Active RAM
464 MB Inactive RAM
714 MB Wired RAM
755 MB Page-ins
0 B Page-outs
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Jul 22, 2014 6:15 PM in response to Apple4Ever556by MadMacs0,Apple4Ever556 wrote:
how is My iMac Computer looking now????
Quite clean!
User Login Items:
iClarified
Is this an app? I can't find anything legitimate with that name other than what appears to be an Apple oriented news web site.
Safari Extensions:
1Password: Version: 4.2.3
This one is out-of-date (latest appears to be v4.4.1).
Time Machine:
Time Machine not configured!
Now get Time Machine rolling and you'll be in great shape.
