brian_mars

Q: After upgrading to Mavericks, my Thunderbolt display does not wake from sleep.

Upgraded to Mavericks. Using a 15" Early 2011 MBP with a Thunderbolt display attached. A Firewire drive is connected to the display. Every time the MBP is awoken from sleep, the display stays off, and a notification is displayed saying the drive was not ejected properly.

 

Each time, I need to unplug the thunderbolt connector and reattach it.

 

Has anyone else seen this behavior/have a fix?

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 24, 2013 12:24 PM

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Q: After upgrading to Mavericks, my Thunderbolt display does not wake from sleep.

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  • by Lee Maisel,

    Lee Maisel Lee Maisel Apr 6, 2014 6:02 PM in response to brian_mars
    Level 1 (5 points)
    Apr 6, 2014 6:02 PM in response to brian_mars

    Have a New Mac Pro, and new Thunderbolt display.

     

    Have been copying a large amount of files from a FW800 raid unit plugged into the TBD to a TB raid unit plugged into the Mac Pro.

     

    Kept having I/O errors that coincided with the machine sleeping (really? sleeping during file I/O? C'mon Apple)

     

    Turned off sleep.   Noticed same issue when display would go into lock/screensaver.

     

    Disabled LOCK/Screensaver.    FW800 drive remains mounted, and files continue to transfer.

     

    So, short story is, machine has to be awake, monitors blazing in order to keep the FW800 drive (and apparently USB ports active according to a myriad of posts here and elsewhere on the Internet)

     

    Apple, are you working on this?

    This machine was very expensive, and this is unacceptible.  

  • by John McPeake,

    John McPeake John McPeake Apr 6, 2014 7:34 PM in response to Lee Maisel
    Level 1 (5 points)
    Apr 6, 2014 7:34 PM in response to Lee Maisel

    Agree...  NOTHING fixes this...  APPLE???  Hello?

  • by ntec,

    ntec ntec Apr 8, 2014 1:13 PM in response to brian_mars
    Level 1 (0 points)
    Apr 8, 2014 1:13 PM in response to brian_mars

    This solved my problems:

     

    sudo pmset -a hibernatemode 0

     

    Full thread here:

     

    https://discussions.apple.com/thread/5486283?start=15&tstart=0

  • by |sWORDs|,

    |sWORDs| |sWORDs| Apr 30, 2014 3:21 PM in response to brian_mars
    Level 1 (0 points)
    Apr 30, 2014 3:21 PM in response to brian_mars

    I have a related problem with a firewire BD burner connected to the display. If the TB Display turns off (so only the display is in standby), so does the firewire.

    So before burning a BD I need to set the screen standby to 50 minuten or it won't finish if I don't keep moving the mouse...

  • by |sWORDs|,

    |sWORDs| |sWORDs| May 1, 2014 1:12 AM in response to |sWORDs|
    Level 1 (0 points)
    May 1, 2014 1:12 AM in response to |sWORDs|

    I've used automator with run shell script:

     

    caffeinate -d -i -m open /Applications/Toast\ 11\ Titanium/Toast\ Titanium.app/

     

    http://blog.alizweb.com/post/44716451471/windows-like-app-shortcut-w-command-lin e-arguments-on

    http://osxdaily.com/2012/08/03/disable-sleep-mac-caffeinate-command/

  • by Media_Maven,

    Media_Maven Media_Maven Jun 11, 2014 6:13 AM in response to brian_mars
    Level 1 (0 points)
    Jun 11, 2014 6:13 AM in response to brian_mars

    I just saw that today Apple released a firmware update for Mac Airs that seems to address this issue. I wonder if updates for other models of MB's are in the pipeline?

  • by dkardell,

    dkardell dkardell Jun 11, 2014 7:37 AM in response to Media_Maven
    Level 1 (5 points)
    Mac OS X
    Jun 11, 2014 7:37 AM in response to Media_Maven

    Would be nice if it was released for all, its just been a year that we've been living with this.  Just happened again to me this am

  • by Dennis L Jacob,

    Dennis L Jacob Dennis L Jacob Jul 12, 2014 5:53 PM in response to brian_mars
    Level 1 (0 points)
    Jul 12, 2014 5:53 PM in response to brian_mars

    I won't know for a few days, but apple technical support just had me to the hibernate mode 0 (zero) as a fix for my two TBDisplay problem with waking up from sleep mode. He didn't recommend that I change the setting for use when I'm battery power. Though it sounds like the issue is different if you are on battery and still connected and using external displays. I normally would not use that mode of operation. We will see if this fixes the problem. But Apple should fix this problem instead of doing this work around plan.

  • by Media_Maven,

    Media_Maven Media_Maven Jul 14, 2014 11:36 AM in response to brian_mars
    Level 1 (0 points)
    Jul 14, 2014 11:36 AM in response to brian_mars

    This is truly strange. I have had this problem since upgrading to Mavericks. After the 2nd, 3rd and most recently the fourth update, the behavior abated for a while but then came back. I just saw that I upgraded to 10.9.4 on July 8 and I did not have a problem upon waking since then. Just now, I came back to my computer after 30 minutes and it was back to the same old behavior; two of my external USB drives came up as not having been properly ejected and my TB display would not come up until I pulled the TB plug and reinserted it

  • by Dennis L Jacob,

    Dennis L Jacob Dennis L Jacob Jul 14, 2014 12:02 PM in response to Media_Maven
    Level 1 (0 points)
    Jul 14, 2014 12:02 PM in response to Media_Maven

    I'm on day two with no problems waking from sleep mode using the hibernate 0 patch. So far so good.

  • by Dennis L Jacob,

    Dennis L Jacob Dennis L Jacob Jul 16, 2014 5:39 PM in response to Dennis L Jacob
    Level 1 (0 points)
    Jul 16, 2014 5:39 PM in response to Dennis L Jacob

    Well it appears that I spoke too soon. I've had my system fail to wake up starting both of my TBDisplays. One will start, then I have to unplug the 2nd TBD from first TBD, then plug the second unit back in. Only then do both monitors start up. A good portion of my waking from sleep mode starts both monitors, but the hibernate mode change isn't the whole answer.

  • by Dennis L Jacob,

    Dennis L Jacob Dennis L Jacob Jul 17, 2014 3:42 PM in response to Dennis L Jacob
    Level 1 (0 points)
    Jul 17, 2014 3:42 PM in response to Dennis L Jacob

    Another update. This afternoon one of my TBD didn't wake up. I  had to unplug and replug in the 2nd TBD. So changing the display's automatic brightness has cured my problem. So the next recommendation was to re-install OSX Mavericks. That's on the to do list. Hopefully..................

  • by Dennis L Jacob,

    Dennis L Jacob Dennis L Jacob Jul 20, 2014 10:35 AM in response to Dennis L Jacob
    Level 1 (0 points)
    Jul 20, 2014 10:35 AM in response to Dennis L Jacob

    So after my Apple tech told me to re-install Mavericks, my two TBD are waking up when I click with my bluetooth magic mouse. It has been two days so far. Too short to presume the problem is fixed. To date I've done the hibernate mode change to zero, I've turned off automatic brightness control on both monitors. I've made sure that my brightness level is less than maximum. And I've re-installed Mavericks. Hopefully this last change will last longer than the previous change that lasted only two days.

  • by gman76a,

    gman76a gman76a Jul 22, 2014 9:53 PM in response to Dennis L Jacob
    Level 1 (0 points)
    Jul 22, 2014 9:53 PM in response to Dennis L Jacob

    Does this issue apply only to MacBooks?  (I dont know where to find hibernate settings)  I'm planning to buy a non-apple 27" 2560x1440 display and have a mac mini 2012 (mavericks 10.9.1).  I plan to purchase a display w/ multiple inputs (DP, DVI, HDMI, VGA) and have a win7 machine to switch to occasionally.

  • by Dennis L Jacob,

    Dennis L Jacob Dennis L Jacob Jul 26, 2014 10:34 AM in response to gman76a
    Level 1 (0 points)
    Jul 26, 2014 10:34 AM in response to gman76a

    My TBD is still not always waking. So the steps Apple support has asked me to do haven't worked either. The display waking up is hit and miss. Sometimes it wakes up and others not. But at least I don't have to reboot to get the second display to wake up. I just need to pull the TBD cable and plug it back in. This is a real concern. Is this a TBD problem or a computer problem or software or hardware? I mean these displays are a thousand bucks. And any USB hard drive you plug into them gets "ejected" every time the TBD doesn't wake up. I don't know what happens with a device or devices that would be plugged into the TBD port on the TBD if those devices would be ejected as well. I don't want to find out the hard way. What's next? Apple support hasn't asked me to do anything with my TBD's.

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