HT201272: Download your past purchases
Learn about Download your past purchases
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Helpful answers
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Jul 29, 2014 6:58 AM in response to LupangVirgoby sterling r,Hello LupangVirgo,
It sounds like you are not seeing your purchased apps as downloadable again, without having to pay for it. I would start by double-checking the Apple ID you are signed in with:
- Tap Settings > iTunes & App Stores.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
If you are signed into the correct Apple ID, you should reach out to our iTunes Support team directly about your purchases:
https://getsupport.apple.com/Issues.action
Thank you for using Apple Support Communities.
Take care,
Sterling
