HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
majibjabs
Level 1 (0 points)

Q: I have replaced my touchscreen and it is not working could it be a problem from the mother board

lm a technician l replaced my touchscreen and it is not responding could it be a motherboard problem

Posted on Jul 31, 2014 1:37 AM

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majibjabs

Q: I have replaced my touchscreen and it is not working could it be a problem from the mother board

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  • by Ingo2711,

    Ingo2711 Ingo2711 Jul 31, 2014 3:07 AM in response to majibjabs
    Level 7 (25,487 points)
    iPhone
    Jul 31, 2014 3:07 AM in response to majibjabs

    Sorry, but even if you are a technician, only Apple or an Authorized Apple Service Provider should service an iPhone. Once you do that, Apple will not service the phone anymore, even if you are willing to pay the service fee.

    So your only option is to get it checked by some 3rd party repair center.

  • by raymond73,

    raymond73 raymond73 Jul 31, 2014 4:33 AM in response to majibjabs
    Level 4 (1,666 points)
    Jul 31, 2014 4:33 AM in response to majibjabs

    could it be a motherboard problem

    It could also be that you replaced the screen incorrectly.

     

    Since you chose to "repair" the phone yourself Apple will no longer have anything to do with the phone. You would have been eligible for an out of warranty replacement. Not now. Your only option is to continue to repair it yourself or seek third party repair, or get a new phone. Since Apple does not sell parts you will only get parts from broken (or stolen) phones.

  • by FelipeV,

    FelipeV FelipeV Jul 31, 2014 4:57 AM in response to majibjabs
    Level 5 (6,718 points)
    iPhone
    Jul 31, 2014 4:57 AM in response to majibjabs

    You question is out of the scope of this forum as the iPhone is not user serviceable, even if you think you are a "qualified technician". Search on the web; there are many other sites that will help you with your problem.