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All replies
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Helpful answers
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Jul 13, 2014 1:21 PM in response to AZPublishingby MadMacs0,AZPublishing wrote:
a new FREE version has been upload which removes Genieo here:
TSM Adware Removal Tool (this one looked for specific Genieo and other Malware and finds it within seconds)
Yes, that's the exact same tool that thomas_r. recommended about three hours ago, but it does not remove any malware, only all currently known adware infections.
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Jul 13, 2014 1:45 PM in response to MadMacs0by AZPublishing,Hey MadMacs0
I posted an answer just before Thomas's with two solutions both worked fine for me on my iMac and MacbookAir which cleaned all malware and adware off both machines, just check my older post. Good luck.
I also use three other tools to clean my systems once a week:
1) CleanMyMac2 (I love this better than MacKeeper)
2) MacKeeper ( I still use it to see if CleanMyMac2 missed anything)
3) ClamXav (you probably need this too) slow but runs a full scan
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Jul 13, 2014 3:04 PM in response to AZPublishingby thomas_r.,MacKeeper is an aggressively-marketed scam app that is currently the subject of two separate class-action lawsuits alleging fraud. It has no place on any Mac.
CleanMyMac is not the subject of any lawsuits, but it is also completely unneeded, and makes its money just by convincing users that they do need it.
For more information on why you do not need to use utilities like these to clean your Mac, see The myth of the dirty Mac. Besides which, these utilities have no role whatsoever in removing Genieo, or any other adware, and thus don't need to be mentioned on this topic. The generalized "uninstall" features they each offer are completely useless, and should never be used for any purpose, much less removing sneaky adware. For information on why, see How to uninstall software.
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)
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Jul 13, 2014 4:39 PM in response to thomas_r.by AZPublishing,Sorry, Thomas I read your "The myth of the dirty Mac" page and I'm not impressed, it's all basic Apple 101 and you really have no credible solution to speeding up a Mac during boot up and during launches of apps that have slowed down over time. That said, lot's of words but really a waste of time reading it. Other than your adware removal tool which seems to work fine and I like it, I guess you are really here peddling your wares over other companies! HOWEVER, Bad mouthing your competition gives you no added credibility. You calling other apps SCAMS, is no more than a slick used car salesman telling customers how bad the competition is. Good Luck with that!
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Jul 13, 2014 4:47 PM in response to AZPublishingby Csound1,I look forward to reading your solutions as soon as you have some to read.
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Jul 13, 2014 4:52 PM in response to AZPublishingby Eustace Mendis,AZPublishing: Could you please tell us your credentials? thomas-r has been around here for some time. You are a relative newcomer. If we are to take seriously your critical comments about other participants, it would help to know something about you. Please note that I am not suggesting that a newcomer cannot be more knowledgeable than an "old hand", but I would like to be convinced you should be taken seriously.
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Jul 13, 2014 5:21 PM in response to AZPublishingby thomas_r.,AZPublishing wrote:
you really have no credible solution to speeding up a Mac during boot up and during launches of apps that have slowed down over time.
Sure I do... you just remove whatever crapware third-party software you have installed that is causing those slowdowns. Like MacKeeper or CleanMyMac.
I don't use such junk software, and my system does not slow down over time. None of my OS X systems ever have, and I've been using OS X since Mac OS X 10.1. The idea that a Mac system needs cleaning in order to keep from slowing down is a complete myth.
Not to mention that it is a totally inappropriate thing to suggest here, on a topic devoted to removing Genieo. It is utterly unrelated to that topic.
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Jul 13, 2014 6:15 PM in response to AZPublishingby MadMacs0,AZPublishing wrote:
I posted an answer just before Thomas's with two solutions both worked fine for me on my iMac and MacbookAir which cleaned all malware and adware off both machines, just check my older post.
You posted that answer over a week ago (not just before Thomas') which had some incorrect information in it that I read very carefully and responded to, but you have not yet acknowledged.
If you think everybody that visits here reads all sixteen pages to find your suggestion you are sadly mistaken. That's the biggest problem with these ancient and over-extended discussions. They are too much to read and can easily be out-of-date, which is also the case with this one which started almost 20 months ago.
I also use three other tools to clean my systems once a week:
1) CleanMyMac2 (I love this better than MacKeeper)
2) MacKeeper ( I still use it to see if CleanMyMac2 missed anything)
3) ClamXav (you probably need this too) slow but runs a full scan
Not sure how long you have been using Macs, but weekly maintenance hasn't been required for decades. In fact, any sort of required periodic maintenance is now taken care of by OS X. There is certainly the need for occasional troubleshooting of a new issue, but they can normally be taken care of without the use of third party software and when such things are needed, there is a freeware utility available that will do everything that a pricy commercial "cleaner" app will do. I'm absolutely certain that I have some preference files left over from apps that I haven't used for years and years, but they take up such little room that it's not worth my time to hunt them down. Similarly, I have all the language modules and code segments that came with ever piece of software I own / use. That way I know that I can update it without complications and everything will continue to work as designed. Just last week we helped a CleanMyMac2 user with no backup learn that he had permanently crippled his Mac and would have to erase the disk and start from scratch. So knowing that you use the above apps, I hope you invest at least as much time doing backups as you waste by running them.
As far as my needing ClamXav, I can assure you that I do, but only to provide uncompensated tech support for the product on the ClamXav Forum. I do not use it to protect myself from malware infections as I spend my free time keeping track of all current threats to OS X and avoid infecting myself accidentally.
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Jul 13, 2014 6:26 PM in response to AZPublishingby MadMacs0,AZPublishing wrote:
I guess you are really here peddling your wares over other companies!
FYI, Thomas' ART has no competition at this time. Yes, there are one or two other freeware apps that will remove Genieo, but none yet that will remove all currently known adware. There are a few A-V scanners that will catch some, but not all components and most will not offer to clean things up after locating it.
I've never had the misfortune of having accidentally installed any such adware, but from what others have said, it apparently does slow down a users browsing experience and is known to cause crashes, at least for some Safari users. But the real advantage is to get rid of the intrusive, unwelcome and annoying ad experience that adware imposes on users. If we all stopped using ad blockers so that Internet sites could continue to afford to offer their services free, they wouldn't have to resort to these more aggressive methods.
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Jul 14, 2014 6:12 PM in response to AZPublishingby MadMacs0,A well regarded expert in all things Mac who wrote MacFixIt until C|Net killed it off a couple of months back published this article that might help you better understand the idea of Macintosh Routine Maintenance. The only ‘required’ maintenance for your Mac.
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Jul 30, 2014 9:19 PM in response to thomas_r.by debrajaded,Thomas, your Software removed Intallmac from Safari but not from Google. I've tried everything. Any advice? P.S. Thanks for the removal on Safari, though.
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Jul 30, 2014 11:43 PM in response to debrajadedby MadMacs0,Thomas should be waking up shortly and I suggest you wait before doing anything in case you have some new variety of Genieo (Installmac). Although there are several Chrome adware extensions, I was under the impression the none of them were from Genieo. The Safari extension was Omnibar.
You can find the manual removal instructions at Examine Browser Extensions but for now select "Extensions" from the Google Chrome Window menu and list all the extensions you find back here.
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Jul 31, 2014 3:48 AM in response to debrajadedby thomas_r.,debrajaded wrote:
Thomas, your Software removed Intallmac from Safari but not from Google. I've tried everything. Any advice? P.S. Thanks for the removal on Safari, though.
If the problem in Google Chrome is that it is still loading a Genieo or Bing page when Chrome opens, note that the removal tool should have informed you that it cannot reset the home page in Chrome or Firefox, and instructed you to do so manually. If you didn't see that, please let me know, as that should show any time any components of Genieo are removed. In any case, if you have not done so yet, do that now.
If that's not the problem, please let me know what you're still seeing.
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Aug 1, 2014 3:31 AM in response to thomas_r.by ibooksjip,Thanks, Thomas. Actually, I trashed Google Chrome in order to avoid any other problems. What I saw when opening Google was an INSTALLMAC page, with the word in the upper right corner. Resetting the homepage did not help.
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Sep 16, 2014 9:10 PM in response to BZ-LAby americagirl7,Thank you SOOO much! This application downloaded itself while I was downloading another app, and I couldn't figure out how to delete it. Every time I tried it wouldn't let me becasue it said the program was running, but whenever I checked, all applications were closed, and I wasn't sure what to do, but I did what you said and I have just now quit the program and deleted it permanetly! Thank you soooo much! I really appreciate it!!!