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Q: Why can't I change VM greeting
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Jul 31, 2014 11:47 AMby Jason L,Hi Linda,
Welcome to Apple Support Communities.
It sounds like there is an issue setting up or modifying voicemail on your iPhone. The article linked below provides tips that should help you resolve the issue.
iPhone: Troubleshooting voicemail
http://support.apple.com/kb/TS4430
Cheers!
-Jason
