Morella

Q: online chat support

Can anyone tell me where to find online chat support?  Can't find it easily on the apple website.

Thanks,

iMac, Mac OS X (10.7.3)

Posted on Apr 12, 2012 10:04 AM

Close

Q: online chat support

  • All replies
  • Helpful answers

Previous Page 2 of 3 last Next
  • by Leximcbride,

    Leximcbride Leximcbride May 3, 2014 7:42 PM in response to Morella
    Level 1 (0 points)
    May 3, 2014 7:42 PM in response to Morella

    can you please reset my phone

  • by gail from maine,

    gail from maine gail from maine May 3, 2014 7:46 PM in response to Leximcbride
    Level 7 (25,823 points)
    iCloud
    May 3, 2014 7:46 PM in response to Leximcbride

    This is a user to user support forum - not a chat group. If you need to reset your device Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Apple appears, the reset is taking place and the Home screen should display shortly.

     

    Cheers,

     

    GB

  • by mikeclemens9,

    mikeclemens9 mikeclemens9 May 20, 2014 4:48 PM in response to Morella
    Level 1 (0 points)
    May 20, 2014 4:48 PM in response to Morella

    my itunes is not working

  • by Strawb268,

    Strawb268 Strawb268 May 21, 2014 2:41 AM in response to mikeclemens9
    Level 4 (1,457 points)
    May 21, 2014 2:41 AM in response to mikeclemens9

    mikeclemens9

     

    May I suggest you start a new thread posting your question in the relevant section of this forum (iTunes) in order to get help from one of the many fellow users here on this forum rather than "hijacking" a thread that has nothing to do with your question

     

    I also suggest you proivide as much information as possible both about your system and about what happens when you try to launch iTunes - the more that you can tell us about your problem, the more likely that you will get the advice you seek.

  • by HiredGun132,

    HiredGun132 HiredGun132 May 26, 2014 1:08 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    May 26, 2014 1:08 PM in response to Kenichi Watanabe

    Hi is there a way to contact apple about Security Question Answers resetting without have to contact them over phone?

  • by KeJt9,

    KeJt9 KeJt9 May 26, 2014 2:29 PM in response to Morella
    Level 1 (1 points)
    May 26, 2014 2:29 PM in response to Morella

    Hello,

    i tried restoring my iphone 5s via itunes. i did everything required and after chosing my country and language it askas me to activate iphone with apple ID and password but when i enter the correct information i get this message: ''my email' cannot be used to unlock this iPhone.

     

    why is this happening? its my real name, my original adress and all the information are correct..

  • by Strawb268,

    Strawb268 Strawb268 May 27, 2014 5:40 AM in response to KeJt9
    Level 4 (1,457 points)
    May 27, 2014 5:40 AM in response to KeJt9

    Hi KeJt9,

     

    You have posted this question in an old thread about online chat support for desktop iMacs! Nothing to do with iPhones.

     

    Might I suggest that you repost your question in the section of this forum that deals with iPhones - I'm sure someone will be able to help you there.

  • by yarusha,

    yarusha yarusha Aug 2, 2014 8:01 PM in response to Morella
    Level 1 (0 points)
    Aug 2, 2014 8:01 PM in response to Morella

    how too fix camera in  iphone??????????  I need that

  • by gail from maine,

    gail from maine gail from maine Aug 2, 2014 8:23 PM in response to yarusha
    Level 7 (25,823 points)
    iCloud
    Aug 2, 2014 8:23 PM in response to yarusha

    This is an old thread. Start a new thread in the iPhone forum stating your specific problem in full detail.

     

    Cheers,

     

    GB

  • by brentweller,

    brentweller brentweller Aug 3, 2014 12:44 AM in response to Morella
    Level 1 (0 points)
    Aug 3, 2014 12:44 AM in response to Morella

    I am struggling too!

     

    Also, how do I e mail all my contacts with one message?

  • by gail from maine,

    gail from maine gail from maine Aug 3, 2014 9:36 PM in response to brentweller
    Level 7 (25,823 points)
    iCloud
    Aug 3, 2014 9:36 PM in response to brentweller

    What part of "START A NEW THREAD" in the appropriate forum is not clear? This is a dead thread. Your question is in no way related to the original question. We don't know if your question refers to mail on a Mac, and iPhone, and iPad.....

     

    Find the correct forum for your question and start a new thread.....PLEASE!!!!!

     

    GB

  • by K Shaffer,

    K Shaffer K Shaffer Aug 4, 2014 12:21 AM in response to Morella
    Level 6 (14,304 points)
    Desktops
    Aug 4, 2014 12:21 AM in response to Morella

    Hello, original post from Morella!

     

    Did you find an answer to your

    question from over two years ago?

     


    Can anyone tell me where to find online chat support? 

    Can't find it easily on the apple website.

    Thanks.

     

    iMac, Mac OS X (10.7.3)

     

    The Apple Support site is searchable & links to item

    specific ASC discussions can also be located there....

     

    http://www.apple.com/support/

    http://www.apple.com/support/contact/

     

    https://discussions.apple.com/welcome

     

    Hopefully you managed to resolve your issue two+ years

    ago and this thread could be considered closed. If you

    have a new issue or question, please start a new topic

    in the appropriate ASC discussions area.

     

    Good luck & happy computing!

  • by freddie4u,

    freddie4u freddie4u Aug 9, 2015 4:43 PM in response to peter mike
    Level 1 (0 points)
    Aug 9, 2015 4:43 PM in response to peter mike

    I Need help with I'd as I changed my email and mistakenly changed my id. Big mistake. Now I cannot access the cloud or App Store. Help!!

  • by gail from maine,

    gail from maine gail from maine Aug 9, 2015 9:17 PM in response to freddie4u
    Level 7 (25,823 points)
    iCloud
    Aug 9, 2015 9:17 PM in response to freddie4u

    Did you change the Apple ID on your existing Apple account? If so, then you need to go to Settings>iTunes & App Store, sign out the old ID and sign in the new one.

     

    For iCloud you are going to have to do the following if you did not sign out the old ID before changing it on your Apple account:

     

    1.     Go to Manage your Apple ID, sign in with the current ID and password and change the Apple ID back to the old ID. This is temporary. Do NOT validate it, do NOT change the password: Apple - My Apple ID

     

    2.     Go to Settings>iCloud, scroll down to the bottom of the screen and Sign out the old iCloud account. Type in your current Apple ID password when prompted.

     

    3.     Go back to Manage your Apple ID, sign in with the Old ID and the current password, and change the ID back to the new email address. You may have to validate it again

     

    4.     Go back to Settings>iCloud and sign in with your updated Apple ID and your current password

     

    You also need to sign out the old ID and sign in the new updated one in FaceTime and Messages.

     

    Next time, start a new thread when you have a question like this. Appending it to a post that is over 2 years old, and asking a question that is not related to the original post is usually going to result in your never getting an answer....

     

    Cheers,

     

    GB

  • by Asmi,

    Asmi Asmi Jul 29, 2016 3:52 AM in response to Morella
    Level 1 (4 points)
    Jul 29, 2016 3:52 AM in response to Morella

    Hi

    I Received invoice from iCloud

    the order ID: MO74G3721

    ORDER ID
    MO74G3721
    DOCUMENT NO.
    4234326567733

    I Didn't buy any things from Apple iCloud. So please could you cancel it. 

     

    Thanks

    BAdar

Previous Page 2 of 3 last Next