jenturrent

Q: Safari can't open the page because Safari can't establish a secure connection to the server

Hello.

 

I've read a lot of discussions related to Safari not opening some secure pages while Firefox and Chrome have no problem.

Just so you know, not all HTTPS pages fail to open, just www.icloud.com and some other Apple related pages like discussions.apple.com. Also App Store and iTunes Store don't load at all.

This is on Safari 7 and Mavericks.

 

I tried a lot of the suggestions incluing: "Remove all web site data", turning off extensions, uncheck "Stop internet plug-ins to save power", adding a different DNS in network setting such as 8.8.8.8 and 8.8.4.4, testing from Guest Account, Safe boot, uninstall JavaForOSX2013-05, reset all network setting, etc.

 

Here is an interesting information with Keychain Access that found today:

Under My Certificates, I see that com.apple.ubiquity.peer-uuid.[]  and  com.apple.ubiquity.ssl-cert.[]  certificates both expired on Jan/19/2014 exactly the day when Safari started to fail opening secure pages.

 

Any ideas?

MacBook Pro, OS X Mavericks (10.9)

Posted on Feb 3, 2014 7:37 AM

Close

Q: Safari can't open the page because Safari can't establish a secure connection to the server

  • All replies
  • Helpful answers

Previous Page 2 of 4 last Next
  • by jenturrent,

    jenturrent jenturrent Feb 5, 2014 10:46 AM in response to Linc Davis
    Level 1 (9 points)
    Notebooks
    Feb 5, 2014 10:46 AM in response to Linc Davis

    Hi Linc.

     

    I have a backup with Time Machine.

    Mac originally came with Lion and then upgraded to Mountain Lion and then  Mavericks.

    A few questions:

     

    1. Reinstalling  OS will place Mavericks?

    2. Reinstalling will keep licenses active for Office for Mac and VMware?

     

    Thanks.

  • by Linc Davis,

    Linc Davis Linc Davis Feb 5, 2014 11:07 AM in response to jenturrent
    Level 10 (208,000 points)
    Applications
    Feb 5, 2014 11:07 AM in response to jenturrent

    Yes to both.

  • by jenturrent,

    jenturrent jenturrent Feb 6, 2014 7:07 AM in response to Linc Davis
    Level 1 (9 points)
    Notebooks
    Feb 6, 2014 7:07 AM in response to Linc Davis

    Hi Linc.

    I reinstalled OS X from Recovery Mode.

    Problem persists.

    Also tried after reinstall with Guest User and Safari can't load icloud.com

    App Store and iTunes Store won't load.

  • by Linc Davis,

    Linc Davis Linc Davis Feb 6, 2014 8:23 AM in response to jenturrent
    Level 10 (208,000 points)
    Applications
    Feb 6, 2014 8:23 AM in response to jenturrent

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View â–¹ Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by jenturrent,

    jenturrent jenturrent Feb 6, 2014 9:32 AM in response to Linc Davis
    Level 1 (9 points)
    Notebooks
    Feb 6, 2014 9:32 AM in response to Linc Davis

    This is while trying to load App Store:

     

    6/2/14 12:25:49.650 PM storeagent[279]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:25:49.815 PM com.apple.WebKit.WebContent[956]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:26:17.909 PM storeagent[279]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:26:18.049 PM com.apple.WebKit.WebContent[956]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:26:31.686 PM com.apple.SecurityServer[15]: Killing auth hosts

    6/2/14 12:26:31.687 PM com.apple.SecurityServer[15]: Session 100025 destroyed

    6/2/14 12:26:31.689 PM com.apple.SecurityServer[15]: Session 100052 created

    6/2/14 12:26:46.414 PM storeagent[279]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:26:46.415 PM storeagent[279]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9806)

    6/2/14 12:26:46.430 PM com.apple.WebKit.WebContent[956]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:26:46.431 PM com.apple.WebKit.WebContent[956]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9806)

     

    This is while trying to open www.icloud.com from Safari:


    6/2/14 12:31:00.212 PM com.apple.WebKit.Networking[348]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:31:28.389 PM com.apple.WebKit.Networking[348]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:31:56.576 PM com.apple.WebKit.Networking[348]: CFNetwork SSLHandshake failed (-9806)

    6/2/14 12:31:56.577 PM com.apple.WebKit.Networking[348]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9806)

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Feb 6, 2014 10:33 AM in response to jenturrent
    Level 10 (208,000 points)
    Applications
    Feb 6, 2014 10:33 AM in response to jenturrent

    Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with a mirroring tool such as "Carbon Copy Cloner." Preferably both.

     

    Boot into Recovery mode, launch Disk Utility, and erase the startup volume with the default options. This operation will destroy all data on the volume, so you had be better be sure of your backups. Quit Disk Utility and install OS X. When you reboot, you'll be prompted to go through the initial setup process. That’s when you transfer the data from one of your backups.

       

    Transfer only users — not "Applications," "Other files and folders," or "Computer & Network Settings." Don't transfer the Guest account, if it was enabled on the old system. Test. If the problem is still there, the cause is external to the machine, or else you're dealing with a bug or a hardware fault.

     

    If the problem is resolved, reinstall your third-party software cautiously. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.

  • by jenturrent,

    jenturrent jenturrent Feb 10, 2014 9:18 AM in response to Linc Davis
    Level 1 (9 points)
    Notebooks
    Feb 10, 2014 9:18 AM in response to Linc Davis

    Hello Linc.

     

    Thank you very very much for your assistance.

     

    By mistake, I restarted Mac after erasing the startup volumne, so used Recovery Mode again to download OS X Mountain Lion, then trasfer as you said "Users" and later upgrade OS X to Mavericks using App Store.

    Seems like all my Documents and mainly all settings are transfered.

     

    I just have a few questions:

    1. Can I use Migration Assitant to transfer just one App? like VMware Fusion?
    2. What kind of data holds "Other files and folders", because it seem I have everything on my Mac ...?

     

    Thanks again.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Feb 12, 2014 3:01 PM in response to jenturrent
    Level 10 (208,000 points)
    Applications
    Feb 12, 2014 3:01 PM in response to jenturrent

    1. No.

     

    2. I don't have a complete list, but it includes fonts and software components that are not stored in the Applications folder or in user folders.

  • by jam29n,

    jam29n jam29n Mar 8, 2014 1:47 PM in response to jenturrent
    Level 1 (0 points)
    Mar 8, 2014 1:47 PM in response to jenturrent

    Hello

    I have the same problem with my new MBP retina. I need safari to work and cannot spent hours and hours on forums nor on all tests asked by Linc Davis. Please Apple Help !!!!

  • by kjaved,

    kjaved kjaved May 26, 2014 3:47 AM in response to Linc Davis
    Level 1 (0 points)
    May 26, 2014 3:47 AM in response to Linc Davis

    Having same issue and error message with Safari not being able to open up any website at all (but firefox opens webpages with no problem).

     

     

  • by kjaved,

    kjaved kjaved May 26, 2014 4:10 AM in response to jenturrent
    Level 1 (0 points)
    May 26, 2014 4:10 AM in response to jenturrent

    was having same issue and tried this way more simple solution that solved issue. under safari-->preferences-->advanced-->proxies-->change settings.... Then select "auto proxy discovery" under the proxy tab.

  • by dragan2000,

    dragan2000 dragan2000 May 29, 2014 5:50 AM in response to jenturrent
    Level 1 (0 points)
    May 29, 2014 5:50 AM in response to jenturrent

    I have a strange thing happen periodically. I will have the following problem for maybe an hour, I will leave the computer, come back later and everything will be working fine. The problem: When trying to open google or facebook or "certain" sites, I get a message saying "Safari unable to verify server" or "unable to connect, server may be pretending to be something else". I have tried clearing my history and restarting safari. I read some posts about this and did not find any files under the following;

    • /Library/Internet Plug-Ins/
    • /Library/Input Methods/
    • /Library/InputManagers/
    • /Library/ScriptingAdditions
    • ~/Library/Internet Plug-Ins/
    • ~/Library/Input Methods/
    • ~/Library/InputManagers/
    • ~/Library/ScriptingAdditions

    The problem is very frustrating because it mysteriously comes and goes. I have AOL for email and my friends have told me that they've received email from me that was not from me so I have been comprimised. Is there some type of antiviral program for mac that can be run to check for unwanted programs. I am not that great with figuring this stuff out.

  • by dinocracker,

    dinocracker dinocracker Aug 3, 2014 1:16 PM in response to dragan2000
    Level 1 (10 points)
    Aug 3, 2014 1:16 PM in response to dragan2000

    Safari can't open the page because Safari can't establish a secure connection to the server

    I resolved this issue by performing software updates.

  • by DrKoch,

    DrKoch DrKoch Aug 17, 2014 1:18 PM in response to dinocracker
    Level 1 (0 points)
    Aug 17, 2014 1:18 PM in response to dinocracker

    Dear all,

    I just found a solution, which does not require us to reinstall anything. The problem was related to a certificate!

    Check it out.

    http://drkoch.dk/how-to-fix-safari-cant-open-the-page-because-safari-cant-establ ish-a-secure-connection/

     

    Best regards,

    Lars

  • by T19,

    T19 T19 Aug 25, 2014 11:26 AM in response to jenturrent
    Level 1 (0 points)
    Aug 25, 2014 11:26 AM in response to jenturrent

    Hi there,

     

    I am experiencing this problem on our two computers iMac and MacBook Air, an iPad and 2 iPhones. It is also intermittent in that if I receive the message then try again either immediately or a little later the connection is restored. I therefore can't believe it can be a specific problem to each copy of Safari and think there must be a simpler solution within our wifi network. (I haven't noticed the same problem on the phones searching on the G3 mobile data network in the UK).

     

    Any thoughts would be welcome.

     

    Tim

Previous Page 2 of 4 last Next