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All replies
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Helpful answers
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Aug 4, 2014 11:09 PM in response to Lexiepexby MadMacs0,LexSchellings wrote:
Diane, nothing wrong with ClamXav, but when possible download a software from the Appstore.
This ClamXav is OK, You run it manually. It updates the malware list automatically when starting.
Just one small correction. Automatic updates at startup is an option:

You can also Schedule an update as often as once a day, which is what dianesm00 appears to have been doing.
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Aug 5, 2014 2:04 AM in response to MadMacs0by vickaturr,Any help appreciated please. 8GB ram and even if I free up HDD space my RAM is constantly at 100-200MB free AT BEST. I only have 5 applications running at once at most and it seems like Google Chrome and my Kernel task hog up all my memory. Also, I only have two Chrome windows open with a max of 10-12 tabs but the fans are blowing hard and the memory slowly getting eaten away. Thanks in advance.
EtreCheck version: 1.9.12 (48)
Report generated August 5, 2014 at 1:59:26 AM PDT
Hardware Information:
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
System Software:
OS X 10.9.4 (13E28) - Uptime: 14 days 20:16:22
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macbook Pro HD (disk0s2) / [Startup]: 649.3 GB (15.43 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 100 GB (32.41 GB free)
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.logitech.manager.kernel.driver (3.50.1 - SDK 10.8) Support
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.logitech.manager.daemon.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
iTunesHelper
Steam
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Safari Extensions:
Adblock Plus: Version: 1.7.4.1173
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Logitech Preference Manager Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
18% AAM Updates Notifier
7% Google Chrome
7% WindowServer
2% coreaudiod
2% SystemUIServer
Top Processes by Memory:
270 MB Google Chrome
213 MB Mail
90 MB SystemUIServer
74 MB WindowServer
66 MB Finder
Virtual Memory Information:
88 MB Free RAM
1.87 GB Active RAM
1.87 GB Inactive RAM
1.49 GB Wired RAM
189.61 GB Page-ins
1.14 GB Page-outs
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Aug 5, 2014 2:21 AM in response to vickaturrby MadMacs0,vickaturr wrote:
8GB ram and even if I free up HDD space my RAM is constantly at 100-200MB free AT BEST.
It is no longer a good idea to have a lot of free RAM when using Mavericks improved Memory Management system, so just ignore that.
Instead, open Activity Monitor to the Memory tab and watch the MEMORY PRESSURE graph at the bottom. If it stays green all the time then things are as they should be. Amber indicates compression in use and Red means it's must resort to paging out to your hard drive. More info at OS X Mavericks: About Activity Monitor.
The 1.14 GB Page-outs might be a bit high, but nothing compared to Page-ins so you're probably OK there.
I hope you haven't disabled anything using Monolingual. That often happens which will mean you will have to reinstall whatever application no longer works. You still don't have nearly enough free space on your HDD, so either replace it with a larger hard drive or off-load some media (music, photos, video, etc.) to an external drive.
I see you are not using Time Machine, so hope you have some other backup regimen established. Your hard drive will fail, usually around the three year point and often very quickly, so you are probably close to needing to think about that. Multiple backups stored in more than one location is best. Time Machine is great for that, but you should also have a bootable clones for fastest restoration.
Since the Kernel Task is your main system process, I can't really imagine why it would be using your CPU to any significant extent. Perhaps your Console logs can tell you specific process is causing that.
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Aug 5, 2014 2:26 AM in response to MadMacs0by vickaturr,Thanks for the quick reply. Activity monitor shows Amber with compressed ram at 2.84gb. App memory 3gb, Wired memory 1.4gb, and File Cache at 400mb. Memory pressure is constant Amber as well. I just find that my activity monitor shows Kernel task at the top hogging loads of memory around 700mb - 1gb and about 20-25 separate google chrome helper items hogging anywhere from 250mb to 50mb.
Also, only used Monolingual initially to remove languages that I would never use. As far as HDD, I have two externals with back-ups and I plan to do a memory dump in the near future. I'll possibly swap out this HDD for a SSD once it fails but still going strong after 3 years.
Any further help would be appreciated. Thanks
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Aug 5, 2014 2:44 AM in response to vickaturrby MadMacs0,I'd have to guess that something has gone wrong with your system installation. I suspect you will need to move some files before doing this, but the next step would be to install OS X Mavericks 10.9.4 Update (Combo). If that doesn't make any difference then a total Reinstall by booting to your Recovery Partition which should take care of it. Details are at OS X: About OS X Recovery. This will completely replace your system and all Apple apps without touching third party apps, user files or settings. Still, you need to have a complete backup handy in case something goes wrong.
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Aug 5, 2014 1:57 PM in response to chefjazzyjeffby chimes2,Similar issues here - how does this look? Thanks in advance...
EtreCheck version: 1.9.12 (48)
Report generated 5 August 2014 21:54:48 BST
Hardware Information:
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:32:35
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (385.07 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. iPhone
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
User Login Items:
iTunesHelper
Dropbox
Preview
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
Searchme: Version: 1.3
Amazon Shopping Assistant: Version: 1.1
Slick Savings: Version: 2.0
Ebay Shopping Assistant: Version: 1.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
6% mds
3% WindowServer
1% fontd
0% Dropbox
0% SystemUIServer
Top Processes by Memory:
147 MB Safari
106 MB WindowServer
102 MB com.apple.IconServicesAgent
90 MB Mail
86 MB Finder
Virtual Memory Information:
1.04 GB Free RAM
1.27 GB Active RAM
830 MB Inactive RAM
700 MB Wired RAM
327 MB Page-ins
8 MB Page-outs
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Aug 5, 2014 2:50 PM in response to chimes2by MadMacs0,This is an older thread. Start a new discussion and completely describe your issue. I have no idea what I should be looking for and almost nobody is still following this thread.
That's just the way this forum works best.
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Aug 6, 2014 1:20 AM in response to vickaturrby Lexiepex,I agree with Mad, and I would like to add that Monolingual is as bad as CleanMyMac: advised is to do a clean install on a formatted main disk, and not recover from backups but copying your user data back by hand and install all apps by hand and not by recovery from backups.
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Aug 6, 2014 11:57 AM in response to radahartmannby freelixAndHisMac,Just recently I dropped my hard drive while connected, so it was a bit screwed. so I formatted it and seemed to be running okay again. Nevertheless I got a second one so i have a backup now as I wanted to put the stuff from the first one onto the 2nd one just a couple of weeks later (first one got dropped again - not running) It seems to be super slow and some of the Data are broken. However as I couldn t be bothered I stopped all this copying. But ever since that my mac seems to be slower and i have this Kernel_task in my activity monitor and it s taking up 600MB
Any ideas? Below you ll find the report. Does it make sense to copy here what it says if I press "sample" KernelEventAgent?
EtreCheck version: 1.9.12 (48)
Report generated 6 Aug 2014 20:39:37 GMT+2
Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2012) (Verified)
MacBook Pro - model: MacBookPro10,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 2560 x 1600
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:18:0
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 250,14 GB (84,88 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.dilaroga.itaf_d.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
iTunesHelper
Dropbox
Spectacle
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.96 GB Disk used: 153.91 GB
Destinations:
BACK UP [Local] (Last used)
Total size: 310.38 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 310.38 GB < (Disk used 153.91 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% fontd
0% hidd
0% com.apple.WebKit.Networking
0% coreservicesd
Top Processes by Memory:
508 MB Finder
336 MB Preview
205 MB mds_stores
205 MB Safari
147 MB Dock
Virtual Memory Information:
2.05 GB Free RAM
4.51 GB Active RAM
565 MB Inactive RAM
903 MB Wired RAM
457 MB Page-ins
0 B Page-outs
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Aug 6, 2014 12:51 PM in response to freelixAndHisMacby Lexiepex,freelixAndHisMac:
three remarks for you
1. Start Activity Monitor and click the 'Process Name' column, then find itaf_d process
and click the 'forcequit icon' in the top menu bar (left, icon with x in it).
then in Finder go to the MacintoshHD-->Library->LaunchDaemons folder and in there delete
com.dilaroga.itaf_d.plist
that should be enough, but:
2. I am not very impressed with the Spectacle app , and see no reason to trust the developer site. I advice to uninstall it (SystemPreferences).
and then
3. The Samsung devguru puts a lot of kexts inside the system, I doubt that you need that at all to connect to the Samsung, so I advice you to uninstall that completely (it will not run later in Yosemite so better to get rid of it now already).
Restart you mac, empty the trash bin.
Lex
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Aug 6, 2014 1:10 PM in response to Lexiepexby freelixAndHisMac,Thanks for your quick reply Lex.
I successfully managed the first step.
concerning 2.
I love the app. Do you know one with similar features (window organiser) that you ld trust?
3. How can I uninstall that Samsung dev guru? It does not exist as an Application bundle and is neither running in the activity monitor. Would it do searching these files mentioned in the report and deleting them?
best regards, Felix
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Aug 6, 2014 1:39 PM in response to freelixAndHisMacby Lexiepex,1. this step was the most important
2.Why would you need it, get used to the mac a bit more: top sites, launchpad, mission control, stickies, and other things are never used by a lot of customers while they use third party tools instead.
Rethink your love for Spectacle: was there a specification? was there an uninstaller? was there a requirement specification?, is there help/support available?
Maybe Moom or BetterSnapTool is an alternative, check out the Appstore; I do not use them.
3. The Samsung tool/drivers probably came with your android phone: there should be an uninstaller. If not: restart the mac, in Finder go to
MacintossHD->Library->Extensions and delete the listed (in the etrecheck list).
Lex
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Aug 9, 2014 8:21 AM in response to radahartmannby mrmaciel,Hi guys!
I'm having a similar problem with my kernel_task: it's not massive as some people are telling here, but it consumes A LOT of my CPU, and makes it really slow - i almost do not recognise my macbook. I really would appreciate some help. Here my MacBook details:
EtreCheck version: 1.9.12 (48)
Report generated August 9, 2014 at 12:14:16 PM GMT-3
Hardware Information:
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 3 days 13:35:6
Disk Information:
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (46.4 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[failed] com.cleverfiles.cfbackd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.sharpcast.xfsmond.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
Launch Agents:
[not loaded] com.cooliris.SetLaunchArch.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.embercode.TVShowsHelper.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
[failed] com.zeobit.MacKeeper.Helper.plist Support
[failed] net.sourceforge.tvshows.plist Support
User Login Items:
Twitter
TimehopSync
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
JavaAppletPlugin: Version: Java 7 Update 65 Check version
o1dbrowserplugin: Version: 5.4.2.18903 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
CoolirisWebKitPlugin: Version: (null) Support
Safari Extensions:
Gmail Menu: Version: 1.03
WOT: Version: 2.0.17
Facebook Photo Zoom: Version: 1.1208.11.3
AdBlock: Version: 2.7.10
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.2.0 Support
AudioScrobbler: Version: 6.0.5 - SDK 10.8 Support
User Internet Plug-ins:
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Java Support
TVShows Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 188.87 GB
Destinations:
WD Passport 2 [Network] (Last used)
Total size: 371.84 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 371.84 GB < (Disk used 188.87 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
12% com.apple.MediaLibraryService
5% Safari
4% WindowServer
4% bluetoothaudiod
2% com.apple.WebKit.Networking
Top Processes by Memory:
373 MB iTunes
315 MB iPhoto
160 MB com.apple.MediaLibraryService
123 MB Safari
66 MB Twitter
Virtual Memory Information:
187 MB Free RAM
1.28 GB Active RAM
988 MB Inactive RAM
526 MB Wired RAM
1.56 GB Page-ins
374 MB Page-outs
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Aug 9, 2014 9:38 AM in response to mrmacielby Lexiepex,mrmaciel,
you have enough disk space and enough ram.
Normally I would ask to make a new thread since this one is already getting old.
But now there is too much crap on your system:
WesternDigital software
Huawei software
MacKeeper
and the worst of all CleanMyMac
(and Java should not be there at all in Mavericks)
all Safari plugins (especially WOT, Adblock is not compatible-use AdblockPlus-, rest is adware).
All this (especially CMM) makes it necessary to format your disk and do a "clean" install of Mavericks, then install trusted apps by hand and copy your personal data by hand from the backups. You can read here (and in numerous other thtreads about this situation.
Lex
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