robertofrommanila

Q: my ipad mini doesn't connect to wifi every time i enter my password message appear wrong password

my ipad mini doesn't connect to wifi every time i enter my wifi internet password message appears wrong password

Posted on Aug 2, 2014 10:20 PM

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Q: my ipad mini doesn't connect to wifi every time i enter my password message appear wrong password

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  • by sterling r,

    sterling r sterling r Aug 5, 2014 11:40 AM in response to robertofrommanila
    Community Specialists
    Aug 5, 2014 11:40 AM in response to robertofrommanila

    Hey there Robert,

     

    It sounds like you are unable to connect to your Wi-Fi network with your password, because you keep getting a message saying that it is incorrect. I would use these troubleshooting steps from the following article to help resolve that:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    1. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    2. Restart your iOS device.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    3. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    4. Update your device to the latest version of software.
    5. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

    Unable to connect to a Wi-Fi network

    1. Verify that you're attempting to connect to your desired Wi-Fi network.
    2. Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
    3. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings
    • Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
    • See recommended settings for configuring your Wi-Fi router for use with iOS devices

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling