Q: Log in error.

When trying to sign in to iTunes or download a song on computer or iPhones we are getting the message: an unknown error occurred (-50). What do I need to do to fix this error?

iPhone 5c, iOS 7.1.2

Posted on Aug 2, 2014 5:17 PM

I have this question too

Q: Log in error.

All replies

Helpful answers

by alex_h1,

alex_h1 Aug 5, 2014 12:05 PM in response to slrutledge11
Community Specialists

Aug 5, 2014 12:05 PM in response to slrutledge11

Hello slrutledge11,

Thanks for using Apple Support Communities.

Please see the article below about iTunes error (-50) and how to resolve the issue:

iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583

Take care,
Alex H.
Reply options

Link to this post

Q: Log in error.

All replies Helpful answers

by alex_h1,

All replies

Helpful answers