Q: Mail crashes after a re-installation of 10.9.4
I had some issues with my MacMini Server that I had taken into desktop use. I think it had originally 10.6 something + server. I had upgraded the os to 10.9.4 the normal route and decided to do a re-install 10.9.4 on a cleaned startup drive. I did a clean install and then used migration assistant to load apps and settings. Data is on an other drive & NAS.
After reinstall and restore, I did have some hickups with my old data drive, where the user directories are located. I had to run sudo chown to reclaim ownership of the user directories and get access to them.
All seems to pretty well except mail crashed initially every time I try to send a message. It just froze. Then I found a reference to deleting ~/library/containers/com.apple.mail, which I did. This resulted in Mail crashing at startup.
In this discussion:
https://discussions.apple.com/message/26279588
I saw a link to EtreCheck and also a long command line diagnostic rest procedure by Linc Davies. I ran both:
EtreCheck version: 1.9.12 (48)
Report generated 4 August 2014 17:52:42 EEST
Hardware Information:
Mac mini Server (Mid 2010) (Verified)
Mac mini - model: Macmini4,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Acer P236H 1920 x 1080 @ 60 Hz
Acer P236H 1920 x 1080 @ 60 Hz
System Software:
OS X 10.9.4 (13E28) - Uptime: 1 day 23:15:40
Disk Information:
OWC Mercury Electra 6G SSD disk0 : (120,03 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Boot HD (disk0s2) / [Startup]: 119,17 GB (75,4 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
Hitachi HTS725050A9A362 disk1 : (500,11 GB)
EFI (disk1s1) <not mounted>: 209,7 MB
Data HD (disk1s2) /Volumes/Data HD: 499,25 GB (97,52 GB free)
USB Information:
Logitech USB Receiver
JMicron Samsung S1 Mini 160,04 GB
EFI (disk2s1) <not mounted>: 209,7 MB
JS 160 GB (disk2s2) /Volumes/JS 160 GB: 159,7 GB (8,41 GB free)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) Support
[not loaded] com.contourdesign.driver.shuttle (2.2) Support
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[loaded] com.manycamllc.driver.ManyCamDriver (0.0.9 - SDK 10.5) Support
[loaded] com.senstic.driver.PocketAudioDevice (1.2 - SDK 10.6) Support
[loaded] com.senstic.driver.PocketCamDevice (1.0.0 - SDK 10.7) Support
[not loaded] com.senstic.driver.PocketCamDevice.UserClient (1.0.0 - SDK 10.7) Support
[loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.senstic.DPA.PocketCamAssistant.plist Support
[failed] com.senstic.PocketCam.DriverReloader.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[running] com.voddler.vnetd.plist Support
[running] com.wyse.PocketCloud.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[not loaded] com.splashtop.streamer-for-root.plist Support
[loaded] com.splashtop.streamer-for-user.plist Support
[running] com.synology.SynoSIMBL.plist Support
[loaded] com.synology.SynoSIMBL_RefreshFinder.plist Support
[not loaded] com.wyse.MacCompanion.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[not loaded] com.erikhinterbichler.HeraldLaunchAgent.plist Support
[running] com.google.Chrome.framework.plist Support
[not loaded] com.google.GoogleContactSyncAgent.plist Support
[not loaded] com.google.keystone.agent.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[not loaded] com.synology.CloudStation.plist Support
[invalid] de.gira.os.connect.plist
User Login Items:
BoxSyncHelper
iTunesHelper
ede
hallinto
home
music
photo
video
yhteinen
Dropbox
OpenDNS Updater
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support
Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.8r638 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions:
Evernote Web Clipper: Version: 6.1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Box Sync Support
Flash Player Support
Flip4Mac WMV Support
Gira OS Connect Support
VoddlerNet Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
39% firefox
24% plugin-container
4% WindowServer
1% vnetd
0% fontd
Top Processes by Memory:
1.46 GB firefox
328 MB plugin-container
147 MB App Store
139 MB WindowServer
123 MB Finder
Virtual Memory Information:
1.24 GB Free RAM
2.92 GB Active RAM
1.48 GB Inactive RAM
1.26 GB Wired RAM
4.30 GB Page-ins
685 MB Page-outs
Here are the results for Linc's script:
Start time: 17:39:53 08/04/14
Model Identifier: Macmini4,1
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Time since boot: 1 day23:02
Memory
BANK 0/DIMM0:
Size: 4 GB
Speed: 1067 MHz
Status: OK
Manufacturer: 0x857F
BANK 1/DIMM0:
Size: 4 GB
Speed: 1067 MHz
Status: OK
Manufacturer: 0x857F
SATA
OWC Mercury Electra 6G SSD
Hitachi HTS725050A9A362
USB
USB2.0 Hub (Genesys Logic, Inc.)
USB Receiver (Logitech Inc.)
Samsung S1 Mini (Samsung Electronics Co., Ltd.)
Diagnostic reports
2014-08-02 CalendarAgent crash
2014-08-02 Finder crash *
2014-08-02 Finder crash *
2014-08-02 Finder crash *
2014-08-02 Finder crash *
2014-08-02 Finder hang
2014-08-02 Finder hang
2014-08-02 Finder crash
2014-08-02 plugin-container crash
2014-08-02 plugin-container crash
2014-08-03 Mail hang
2014-08-04 Mail hang
2014-08-04 Mail hang
2014-08-04 Mail hang
2014-08-04 Mail hang
2014-08-04 Maps hang
* Code injection
Log
Aug 2 18:39:02 process SecurityAgent[174] caught causing excessive wakeups. Observed wakeups rate (per sec): 989; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45272
Aug 2 18:41:53 process WindowServer[126] caught causing excessive wakeups. Observed wakeups rate (per sec): 182; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45156
Aug 2 18:49:44 PM notification timeout (pid 118, SRStreamerDaemon)
Aug 2 18:56:32 AppleKeyStore: operation failed (pid: 373 sel: 7 ret: e00002bc)
Aug 2 18:56:43 AppleKeyStore: operation failed (pid: 385 sel: 7 ret: e00002bc)
Aug 2 19:21:48 PM notification timeout (pid 118, SRStreamerDaemon)
Aug 2 19:21:48 PM notification timeout (pid 289, soagent)
Aug 2 19:35:22 PM notification timeout (pid 118, SRStreamerDaemon)
Aug 2 19:35:22 PM notification timeout (pid 289, soagent)
Aug 2 19:35:52 PM notification timeout (pid 289, soagent)
Aug 2 20:28:44 PM notification timeout (pid 118, SRStreamerDaemon)
Aug 2 20:28:44 PM notification timeout (pid 289, soagent)
Aug 2 20:28:44 PM notification timeout (pid 583, Finder)
Aug 3 00:04:51 jnl: disk2s2: do_jnl_io: strategy err 0x6
Aug 3 00:04:51 jnl: disk2s2: write_journal_header: error writing the journal header!
Aug 3 00:04:51 jnl: disk2s2: close: journal 0xffffff802df49a80, is invalid. aborting outstanding transactions
Aug 3 00:05:02 jnl: disk2s2: replay_journal: from: 7565312 to: 589312 (joffset 0x77000)
Aug 3 00:05:03 jnl: disk2s2: journal replay done.
Aug 3 00:39:17 process plugin-container[2666] caught causing excessive wakeups. Observed wakeups rate (per sec): 162; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 3010684
Aug 3 03:50:40 process iPhoto[2969] caught causing excessive wakeups. Observed wakeups rate (per sec): 349; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
Aug 3 04:14:12 process plugin-container[2666] caught causing excessive wakeups. Observed wakeups rate (per sec): 437; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 5693175
Aug 3 11:15:37 process Microsoft Excel[3310] caught causing excessive wakeups. Observed wakeups rate (per sec): 659; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45095
Aug 4 13:53:14 process firefox[2657] thread 111463 caught burning CPU! It used more than 50% CPU (Actual recent usage: 60%) over 180 seconds. thread lifetime cpu usage 11438.343277 seconds, (11006.021888 user, 432.321389 system) ledger info: balance: 90009054761 credit: 11326939195773 debit: 11236930141012 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 148957019472
Aug 4 13:59:30 process plugin-container[2666] caught causing excessive wakeups. Observed wakeups rate (per sec): 310; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 28235109
Aug 4 17:36:22 process JavaAppLauncher[9520] thread 718667 caught burning CPU! It used more than 50% CPU (Actual recent usage: 54%) over 180 seconds. thread lifetime cpu usage 164.849341 seconds, (153.860927 user, 10.988414 system) ledger info: balance: 90002698760 credit: 164703528455 debit: 74700829695 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 164376764630
Activity
CPU: user 35%, system 9%
CPU per process: firefox (UID 501) is using 48.9 %
Memory: firefox (UID 501) is using 1418 MB
kexts
com.senstic.driver.PocketCamDevice (1.0.0)
com.manycamllc.driver.ManyCamDriver (0.0.9)
com.senstic.driver.PocketAudioDevice (1.2)
com.Cycling74.driver.Soundflower (1.6.6)
com.splashtop.driver.SRXDisplayCard (1.6)
com.splashtop.driver.SRXFrameBufferConnector (1.6)
com.bresink.driver.BRESINKx86Monitoring (9.0)
Daemons
com.wyse.PocketCloud
org.macosforge.xquartz.privileged_startx
com.voddler.vnetd
com.splashtop.streamer-srioframebuffer
com.splashtop.streamer-daemon
com.senstic.PocketCam.DriverReloader
com.senstic.DPA.PocketCamAssistant
com.oracle.java.JavaUpdateHelper
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Agents
com.jamesfator.OCR-Wand-Helper
com.google.Chrome.framework.service_process/Volumes/Data_HD/JUSSI/Library/Appli cation_Support/Google/Chrome
org.macosforge.xquartz.startx
com.synology.SynoSIMBL_RefreshFinder
com.synology.SynoSIMBL
com.splashtop.streamer-for-user
launchd
/System/Library/LaunchAgents/com.apple.servernotifyd.plist
- com.apple.servernotifyd
/Library/LaunchAgents/com.splashtop.streamer-for-root.plist
- com.splashtop.streamer-for-root
/Library/LaunchAgents/com.splashtop.streamer-for-user.plist
- com.splashtop.streamer-for-user
/Library/LaunchAgents/com.synology.SynoSIMBL.plist
- com.synology.SynoSIMBL
/Library/LaunchAgents/com.synology.SynoSIMBL_RefreshFinder.plist
- com.synology.SynoSIMBL_RefreshFinder
/Library/LaunchAgents/com.wyse.MacCompanion.plist
- com.wyse.MacCompanion
/Library/LaunchAgents/org.macosforge.xquartz.startx.plist
- org.macosforge.xquartz.startx
/Library/LaunchDaemons/com.adobe.fpsaud.plist
- com.adobe.fpsaud
/Library/LaunchDaemons/com.apple.serverd.plist
- com.apple.serverd
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
- com.microsoft.office.licensing.helper
/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
- com.oracle.java.JavaUpdateHelper
/Library/LaunchDaemons/com.senstic.DPA.PocketCamAssistant.plist
- com.senstic.DPA.PocketCamAssistant
/Library/LaunchDaemons/com.senstic.PocketCam.DriverReloader.plist
- com.senstic.PocketCam.DriverReloader
/Library/LaunchDaemons/com.splashtop.streamer-daemon.plist
- com.splashtop.streamer-daemon
/Library/LaunchDaemons/com.splashtop.streamer-srioframebuffer.plist
- com.splashtop.streamer-srioframebuffer
/Library/LaunchDaemons/com.voddler.vnetd.plist
- com.voddler.vnetd
/Library/LaunchDaemons/com.wyse.PocketCloud.plist
- com.wyse.PocketCloud
/Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
- org.macosforge.xquartz.privileged_startx
Library/LaunchAgents/com.apple.serveralertproxy.plist
- com.apple.serveralertproxy
Library/LaunchAgents/com.erikhinterbichler.HeraldLaunchAgent.plist
- com.erikhinterbichler.HeraldLaunchAgent
Library/LaunchAgents/com.google.Chrome.framework.plist
- com.google.Chrome.framework.service_process/Volumes/Data_HD/JUSSI/Library/Appli cation_Support/Google/Chrome
Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist
- com.google.GoogleContactSyncAgent
Library/LaunchAgents/com.google.keystone.agent.plist
- com.google.keystone.user.agent
Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
- com.macpaw.CleanMyMac2Helper.diskSpaceWatcher
Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist
- com.macpaw.CleanMyMac2Helper.scheduledScan
Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist
- com.macpaw.CleanMyMac2Helper.trashWatcher
Library/LaunchAgents/com.synology.CloudStation.plist
- N/A
Library/LaunchAgents/de.gira.os.connect.plist
- N/A
Startup items
/Library/StartupItems/BRESINKx86Monitoring/BRESINKx86Monitoring
/Library/StartupItems/BRESINKx86Monitoring/BRESINKx86Monitoring.kext/Contents/I nfo.plist
/Library/StartupItems/BRESINKx86Monitoring/BRESINKx86Monitoring.kext/Contents/M acOS/BRESINKx86Monitoring
/Library/StartupItems/BRESINKx86Monitoring/StartupParameters.plist: Permission denied
/Library/StartupItems/ChmodBPF/ChmodBPF
/Library/StartupItems/ChmodBPF/StartupParameters.plist
Bundles
/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
- net.telestream.wmv.import
/Library/Internet Plug-Ins/DirectorShockwave.plugin
- com.adobe.shockwave.pluginshim
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
- net.telestream.wmv.plugin
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
- com.apple.plugin.iPhotoPhotocast
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/Unity Web Player.plugin
- com.unity.UnityWebPlayer
/Library/PreferencePanes/Box Sync.prefPane
- net.box.sync.preferences
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/Flip4Mac WMV.prefPane
- net.telestream.wmv.prefpane
/Library/PreferencePanes/VoddlerNet.prefPane
- com.voddler.VoddlerNet
/Library/QuickTime/Flip4Mac WMV Advanced.component
- net.telestream.wmv.advanced
/Library/QuickTime/Flip4Mac WMV Export.component
- net.telestream.wmv.export
/Library/QuickTime/Flip4Mac WMV Import.component
- net.telestream.wmv.import
/Library/QuickTime/macam.component
- net.sourceforge.webcam-osx.common
/Library/QuickTime/ManyCamVDig_RGB.component
- com.manycamllc.ManyCamVideoDigitizer_RGB
/Library/QuickTime/ManyCamVDig_YCbCr.component
- com.manycamllc.ManyCamVideoDigitizer_YCbCr
/Library/QuickTime/PocketCam.component
- com.senstic.pocketcam
/Library/ScriptingAdditions/SynoCxtMenuSIMBL.osax
- net.culater.SynoCxtMenuSIMBL.osax
/Library/ScriptingAdditions/SynoSIMBL.osax
- net.culater.SynoSIMBL.osax
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Caches/com.apple.Safari/Extensions/Evernote Web Clipper.safariextension
- com.evernote.safari.clipper
Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
Library/Internet Plug-Ins/Picasa.plugin
- com.google.PicasaPlugin
Library/Mail/Bundles (Disabled)/Herald.mailbundle
- com.erikhinterbichler.Herald
Library/PreferencePanes/Gira OS Connect.prefPane
- de.gira.os.connect.prefpane
Library/Widgets/Currency Converter.wdgt
- net.palple.widget.currencyconverter
Apps
/Applications/Dropbox.app
Contents of /System/Library/LaunchAgents/com.apple.servernotifyd.plist (XML document text)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ProgramArguments</key>
<array>
<string>/System/Library/Frameworks/ServerNotification.framework/Resources/serve rnotifyd</string>
</array>
<key>Label</key>
<string>com.apple.servernotifyd</string>
<key>MachServices</key>
<dict>
<key>com.apple.servernotifyd</key>
<string>YES</string>
</dict>
</dict>
</plist>
Font issues: 37
Bad plists
/Library/Preferences/com.apple.serverd.plist
Firewall: On
DNS: 208.67.222.222
Listeners
launchd: afpovertcp
launchd: microsoft-ds
kdc: kerberos
Wi-Fi
link auth: none
Restricted files: 10
Safari extensions
Evernote Web Clipper
Widgets
Currency Converter
Elapsed time (s): 246
I do not know if these are of any use, but I would appreciate educated guesses on where to start for a solution.
Mac mini, OS X Mavericks (10.9.4)
Posted on Aug 4, 2014 9:02 AM
Posted on Aug 4, 2014 11:30 AM