TS4268: iOS: Troubleshooting FaceTime and iMessage activation

Learn about iOS: Troubleshooting FaceTime and iMessage activation
robo4112

Q: Still cannot activate facetime after doing all steps indicated

Hi

 

Situation:

- Ipad, IOS 7.1.2

- I recently  changed internet provider, so my email changed (which also implied my apple-id), and I have no longer access to email from previous provider

- I changed my apple ID which was former internet provider email to new one

- Apple ID is verified

- I have internet access through Wifi

- I updated IOS to 7.1.2

- I checked timezone.

 

Problem: Cannot activate facetime after apple-id change.

- When going to settings, facetime, providing new apple id to login, use password (which I verified to be correct by logging in into apple.com), it says "logging in".

- After a while I get one of the three common errors described in all the forums:

either:

     Username/Password is incorrect (which is not the case)

or  cannot activate

or  no network, try again later (although I have internet access)

 

After retrying I get one of the three messages.....and do not get activated......

iPad, iOS 7.1.2

Posted on Aug 7, 2014 12:24 AM

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