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All replies
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Helpful answers
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Aug 4, 2014 12:23 PM in response to Ian Martin4by Tim Hassett,I would encourage everyone having these issues to call AppleCare and log an official support call. Often, Apple does not monitor the discussion boards, so a support call is the quickest path to finding a fix. I'm going to give them a call tonight.
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Aug 4, 2014 1:21 PM in response to Tim Hassettby Mr.UnHappy,I agree... will also try calling this evening to help expedite things!
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Aug 4, 2014 3:15 PM in response to Jocean11by sherds,Same problem for the past few days . Tried the usual suspects to no avail . safari and chrome both no go .
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Aug 5, 2014 2:17 PM in response to sherdsby Ian Martin4,I spent quite a while on the phone with Apple today, trying to diagnose this problem. Tech was very willing to help, but the issue persists. As part of the diagnostics, I got to update all OS and iPhoto, create new user, delete various autoloading things, check speed of my ISP, try different browsers, get somebody on a different ISP to try viewing the website, etc. At the end of it all, no resolution. I am still calling it an iCloud server problem.
Maybe just coincidence, but the problem is first reported in this thread on the May (Canadian) long weekend, and again on the August (Canadian) long weekend.
Interestingly, the tech was able to see the website, but obviously I can't, and a friend on an ultra high speed academic network can't see the images either. I did get the tech to look at this support discussion, so hopefully that will help too.
Please contact support if you share this problem, so the urgency will get pushed up the queue. Since it is an iCloud issue rather than a machine issue, there should be free support even if you are out of time for other issues.
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Aug 6, 2014 9:04 AM in response to Tim Hassettby Walter Madden,I called Apple iCloud support and they said the "Cannot Load Photo" problem on the icloud.com/photostream/ web sites is a known issue and it should be fixed "any day now".
I mentioned it would be helpful an indication could be put on the http://www.apple.com/support/systemstatus/ web site regarding this so we don't all have to wonder if the problems are on our end or Apple's but I'm not sure how far my request will get
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Aug 6, 2014 1:26 PM in response to Walter Maddenby Tim Hassett,I think all of this could be related to Apple's CDN move: http://www.tuaw.com/2014/08/01/apples-cdn-is-live-should-speed-ios-and-os-x-upgr ades/
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Aug 6, 2014 8:07 PM in response to Walter Maddenby Ian Martin4,Just now, it seems to be fixed for me. Hope it is stable!
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Aug 18, 2014 1:41 PM in response to sherdsby Gary J. Lieber,As of Aug 18, it is not working for me on OS10.9.4 or with 7.06 Safari, some photos show up, but other don't, and now it is extending back to older streams that worked fine before.
