ika66

Q: How do I stop the pop-ups ?

I'm getting Pop Ads via Google Chrome / Safari / Firefox . I have iMac & I've never had pop up problems w/ Mac before, I've been using Mac for a few years.  when I click a link, it redirects me to a pop up first.  My settings on Chrome Safari and Firefox are set to "Do not allow any site to show pop-ups."  However, they are still popping up.  How do I stop the pop-ups ?

iMac, OS X Mountain Lion (10.8.5)

Posted on Nov 7, 2013 9:45 AM

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Q: How do I stop the pop-ups ?

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  • by John Galt,

    John Galt John Galt Nov 7, 2013 9:56 AM in response to ika66
    Level 8 (49,226 points)
    Mac OS X
    Nov 7, 2013 9:56 AM in response to ika66

    Check Safari's Preferences menu > Extensions pane for any extensions that you do not recognize or want. Uninstall them with the Uninstall button.

     

    Firefox has an equivalent function.

  • by Klaus1,

    Klaus1 Klaus1 Nov 7, 2013 11:06 AM in response to ika66
    Level 8 (48,831 points)
    Nov 7, 2013 11:06 AM in response to ika66

    Download and install GlimmerBlocker.

  • by Linc Davis,

    Linc Davis Linc Davis Nov 7, 2013 12:01 PM in response to ika66
    Level 10 (207,990 points)
    Applications
    Nov 7, 2013 12:01 PM in response to ika66
    Please read this whole message before doing anything.
      
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
       
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

     

    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

     

    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

     

    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.

     

    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

     

    Step 1

     

    Triple-click anywhere in the line of text below on this page to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
     
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
        
    Step 2

     

    Repeat with this line:
    { sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
     
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

     

    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

     

    Step 3
    { launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
     
    Step 4
    ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
      
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

     

    Step 5
    osascript -e 'tell application "System Events" to get name of login items' | open -ef
     
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.

     

    You can then quit Terminal.
  • by celtics3456,

    celtics3456 celtics3456 Apr 10, 2014 7:31 AM in response to Linc Davis
    Level 1 (0 points)
    Apr 10, 2014 7:31 AM in response to Linc Davis

    Hey, I'm not OP but I was wondering if you could help me with a similar problem. I'm experiencing something similar with his and ad's appearing on Google Chrome & Firefox, despite the fact that I have AdBlock & all the proper things are checked for no ads in both browser. So I took your advice and got screenshots of all 5 steps, maybe you can help?

     

    http://imgur.com/a/33bJy

  • by nay75,

    nay75 nay75 Jun 20, 2014 4:37 AM in response to Linc Davis
    Level 1 (0 points)
    Jun 20, 2014 4:37 AM in response to Linc Davis

    Hi, I followed step 1 and this is what the TextEdit window produced

     

    com.AmbrosiaSW.AudioSupport (4.1.2)

  • by Eric Root,

    Eric Root Eric Root Jun 20, 2014 9:36 AM in response to nay75
    Level 9 (71,593 points)
    iTunes
    Jun 20, 2014 9:36 AM in response to nay75

    Given the age of the original post, you might want to consider starting a new discussion. You can link to this one.


  • by J1008,

    J1008 J1008 Jul 9, 2014 4:51 AM in response to ika66
    Level 1 (0 points)
    Jul 9, 2014 4:51 AM in response to ika66

    Hi, First time adding feedback but I bought a new mac only 2 weeks ago and this has been so persistent. I found this tip on another page of Apple support. HERE'S THE PAGE: Re: ads pop up in Safari - how to stop

     

    I downloaded the file and have had no pop ups since.

    ADWARE REMOVAL TOOL

    http://www.thesafemac.com/art

     

     

  • by Joelle308,

    Joelle308 Joelle308 Jul 22, 2014 5:49 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 22, 2014 5:49 AM in response to Linc Davis

    Hi, have exact same problem.

     

    Following steps:

    Step 1:

    com.sophos.nke.swi (9.0.53)

    com.sophos.kext.sav (9.0.53)

  • by Joelle308,

    Joelle308 Joelle308 Jul 22, 2014 5:52 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 22, 2014 5:52 AM in response to Linc Davis

    step 2:

    com.vsearch.helper

    com.sophos.webd

    com.sophos.sxld

    com.sophos.scan

    com.sophos.notification

    com.sophos.intercheck

    com.sophos.configuration

    com.sophos.autoupdate

    com.adobe.fpsaud

  • by Joelle308,

    Joelle308 Joelle308 Jul 22, 2014 5:53 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 22, 2014 5:53 AM in response to Linc Davis

    Step 3:

    com.google.Chrome.40864

    com.vsearch.agent

    com.sophos.uiserver

    com.google.keystone.user.agent

  • by Joelle308,

    Joelle308 Joelle308 Jul 22, 2014 5:54 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 22, 2014 5:54 AM in response to Linc Davis

    step 4:

    /Library/Components:

     

     

    /Library/Extensions:

    ATTOCelerityFC8.kext

    ATTOExpressSASHBA2.kext

    ATTOExpressSASRAID2.kext

    ArcMSR.kext

    CalDigitHDProDrv.kext

    HighPointIOP.kext

    HighPointRR.kext

    PromiseSTEX.kext

    SoftRAID.kext

    SophosNetworkInterceptor.kext

    SophosOnAccessInterceptor.kext

     

     

    /Library/Frameworks:

    AEProfiling.framework

    AERegistration.framework

    AudioMixEngine.framework

    NyxAudioAnalysis.framework

    PluginManager.framework

    SAVI.framework

    SUMScanKit.framework

    iTunesLibrary.framework

     

     

    /Library/Input Methods:

     

     

    /Library/Internet Plug-Ins:

    Default Browser.plugin

    Flash Player.plugin

    Quartz Composer.webplugin

    QuickTime Plugin.plugin

    flashplayer.xpt

    nsIQTScriptablePlugin.xpt

     

     

    /Library/Keyboard Layouts:

     

     

    /Library/LaunchAgents:

    com.sophos.uiserver.plist

    com.vsearch.agent.plist

     

     

    /Library/LaunchDaemons:

    com.adobe.fpsaud.plist

    com.gopro.stereomodestatus.plist

    com.sophos.autoupdate.plist

    com.sophos.configuration.plist

    com.sophos.intercheck.plist

    com.sophos.notification.plist

    com.sophos.scan.plist

    com.sophos.sxld.plist

    com.sophos.webd.plist

    com.vsearch.daemon.plist

    com.vsearch.helper.plist

     

     

    /Library/PreferencePanes:

    Flash Player.prefPane

    GoPro.prefPane

     

     

    /Library/PrivilegedHelperTools:

     

     

    /Library/QuickLook:

    iBooksAuthor.qlgenerator

    iWork.qlgenerator

     

     

    /Library/QuickTime:

    AppleIntermediateCodec.component

    AppleMPEG2Codec.component

    CFHDCompressor.component

    CFHDDecompressor.component

     

     

    /Library/ScriptingAdditions:

     

     

    /Library/Spotlight:

    Microsoft Office.mdimporter

    iBooksAuthor.mdimporter

    iWork.mdimporter

     

     

    /Library/StartupItems:

     

     

    /etc/mach_init.d:

     

     

    /etc/mach_init_per_login_session.d:

     

     

    /etc/mach_init_per_user.d:

     

     

    Library/Fonts:

     

     

    Library/Input Methods:

    .localized

     

     

    Library/Internet Plug-Ins:

     

     

    Library/Keyboard Layouts:

     

     

    Library/LaunchAgents:

    com.google.keystone.agent.plist

     

     

    Library/PreferencePanes:

     

     

    Library/Services:

  • by Joelle308,

    Joelle308 Joelle308 Jul 22, 2014 5:55 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 22, 2014 5:55 AM in response to Linc Davis

    Step 5:

    iTunesHelper

  • by John Galt,

    John Galt John Galt Jul 22, 2014 5:59 AM in response to Joelle308
    Level 8 (49,226 points)
    Mac OS X
    Jul 22, 2014 5:59 AM in response to Joelle308
  • by susansells,

    susansells susansells Aug 9, 2014 11:26 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 9, 2014 11:26 AM in response to Linc Davis
    iTunesHelper, TuneupMyMac, Dropbox, Mail, Google Drive, Spotify, AdobeResourceSynchronizer

     

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