Dehabs

Q: unable to download movie or redeem a movie coupon

For over a month I've tried at least twice a day to redeem a coupon that came with my blu-ray movie but each time I've tried both choices that is given to me like later or download in each occasion it's give me (Code redemption is temporarily unavailable. Try again later.) but while all this is going on I was able to redeem my 15 other movies no problem ??? So I suspect the code is wrong can anyone help me or have any suggestions the movie is Parker.

 

Yours Truly

 

Thank You

null, Windows 7, PC computer

Posted on Aug 11, 2014 7:32 AM

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Q: unable to download movie or redeem a movie coupon

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  • by alex_h1,

    alex_h1 alex_h1 Aug 13, 2014 7:53 AM in response to Dehabs
    Community Specialists
    Aug 13, 2014 7:53 AM in response to Dehabs

    Hello Dehabs,

     

    Thanks for using Apple Support Communities.

     

    Please see the following article and information for redeeming your Digital Copy code.

     

    Having trouble with iTunes Digital Copy?

    If your Digital Copy DVD or Blu-ray is damaged, scratched, or missing its redemption code or Digital Copy disc, contact the appropriate studio for help:

    If you're having trouble redeeming your Digital Copy code or downloading your iTunes Digital Copy, contact iTunes Store Support.

    Learn more

    iTunes Digital Copies aren't available in every country.

    You must use a Digital Copy code in the iTunes Store country where the packaging says it will work. For example, you'll need a U.S. iTunes Store Apple ID to use a code from a U.S. DVD, and you'll need an Australian iTunes Store Apple ID to use a code from an Australian DVD.

     

    Redeeming an iTunes Digital Copy

    http://support.apple.com/kb/HT1539

     

    Take care,

    Alex H.

  • by Dehabs,

    Dehabs Dehabs Aug 14, 2014 9:12 PM in response to alex_h1
    Level 1 (0 points)
    Aug 14, 2014 9:12 PM in response to alex_h1

    Well thank you Alex but even after trying to get in contact with all them studio no one seems to know where or who issues them codes or a new code, and talking with the I Tune Store them people were useless.

     

    Thanks again.

     

    Mario