Bempa

Q: Crashing and burning on FCP 7

Editing a feature on FCP 7 and have continually crashed the whole time I've been working (is it memory, space on the drive, a bug?).

Anyone else have a quick fix or an idea?  Thanks in advance!

MacBook Pro with Retina display, Mac OS 9.0.x, Editing with Thunderbolt drive

Posted on Aug 11, 2014 6:32 PM

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Q: Crashing and burning on FCP 7

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  • by David Harbsmeier,

    David Harbsmeier David Harbsmeier Aug 11, 2014 6:37 PM in response to Bempa
    Level 7 (29,999 points)
    Aug 11, 2014 6:37 PM in response to Bempa

    Your signature line states you're running a OS 9.0 on a MacPro .... how does that work?  No wonder things are crashing!

     

    Seriously though, what OS are you running?  Also, what video format are you working with.  If it's a format that is non-native to FCP (like H.264 or any other MPEG-4 variation) you should expect all sorts of problems.

     

    -DH

  • by Bempa,

    Bempa Bempa Aug 11, 2014 6:41 PM in response to David Harbsmeier
    Level 1 (0 points)
    Aug 11, 2014 6:41 PM in response to David Harbsmeier

    Whoops - this is not my computer and I thought I had written OS X - it's OSX Version 10.9.3/ 2/3 GHz Intel Core i7/16 GB 1600 MHz DDR3!  I'm using Apple ProRes 422.  Thanks for any ideas!

  • by Bempa,

    Bempa Bempa Aug 11, 2014 6:43 PM in response to Bempa
    Level 1 (0 points)
    Aug 11, 2014 6:43 PM in response to Bempa

    I'm also having a really hard time navigating the Apple Support pages - I can't seem to find my page - have they changed things?  Gotten rid of things?  I don't use it often - could just be me . . .

  • by Michael Grenadier,Helpful

    Michael Grenadier Michael Grenadier Aug 12, 2014 8:38 AM in response to Bempa
    Level 7 (20,362 points)
    Mac OS X
    Aug 12, 2014 8:38 AM in response to Bempa

    uh, ya gotta give us some help here.  What format are you working in?  What are your clip and sequence settings (pixel dimensions, compressor, audio sampling rate, etc.

     

    Here's the link to the user tip with common fcp troubleshooting tips

     

    Common FCP Troubleshooting tips

     

    For some reason or other, apple decided to remove the easy access to user tips.

  • by Bempa,

    Bempa Bempa Aug 12, 2014 11:39 AM in response to Michael Grenadier
    Level 1 (0 points)
    Aug 12, 2014 11:39 AM in response to Michael Grenadier

    Hi Michael -

     

    Thanks, as usual, for your help ... here are my specs.  So far, today I have not crashed.  I think it's due to the fact

    that I dragged both my projects onto the Mac desktop, as opposed to using them from the overly packed drive.

    I guess I'll see when I start opening up other projects to access footage ... that usually causes a crash or two, or

    five hundred.

     

    I've never been able to easily navigate the Apple website, ironically.   But now, I have no idea why I can no longer

    see my profile and all of my former questions (which I still sometimes like to refer to when I've forgotten the answers

    to reoccurring problems).

     

    Again - thanks.  I'm finally getting a lot of uninterrupted work done today ... but I certainly wouldn't mind hearing if there

    are any issues with these specs or any other ideas as to why FCP is constantly crashing on most days.

     

    Best -

    Screen Grab of Project Settings for Apple.tiff

  • by Michael Grenadier,

    Michael Grenadier Michael Grenadier Aug 13, 2014 8:31 AM in response to Bempa
    Level 7 (20,362 points)
    Mac OS X
    Aug 13, 2014 8:31 AM in response to Bempa

    I'm not seeing the screen grab.  Looks like the link is broken.  Can you just tell us the pixel dimensions, frame rate and codec (compressor).  Knowing the camera that it was shot on might also help.

     

    Also, always make sure you have a minimum of 10% free space on your media drives and at least 20% on your startup drive and make sure your fcp project doesn't get much bigger than 100%.

  • by Bempa,

    Bempa Bempa Aug 15, 2014 9:21 AM in response to Michael Grenadier
    Level 1 (0 points)
    Aug 15, 2014 9:21 AM in response to Michael Grenadier

    Hi Michael -

     

    Frame rate: 23.98 fps

    Pixel: Square

    Codec: Apple Pro Res 422

     

    Not sure of which camera was used.


    Thanks again!  I appreciate it!!

  • by Michael Grenadier,

    Michael Grenadier Michael Grenadier Aug 15, 2014 9:25 AM in response to Bempa
    Level 7 (20,362 points)
    Mac OS X
    Aug 15, 2014 9:25 AM in response to Bempa

    pixel dimensions?  something like 1920x1080...

     

    Reading your recent post where you say you've dragged the projects to the desktop from a crowded drive.  Project files should reside on your startup drive and the desktop is just a folder on your startup drive. 

     

    Did you go thru the troubleshooting tips I pointed to you earlier?

  • by Bempa,

    Bempa Bempa Aug 15, 2014 12:36 PM in response to Michael Grenadier
    Level 1 (0 points)
    Aug 15, 2014 12:36 PM in response to Michael Grenadier

    Michael -

     

    2048 x 1152

     

    I'm going to go through your tips when I get done with this edit!  Thanks so much!!