Q: My iphone will not ring with an incoming call or an incoming text
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Feb 6, 2014 9:47 AMby sheila_m.,Hello tmacmillin,
Thank you for the question. It sounds like there is no sound with an incoming phone call or text. Have you checked to see if Do Not Disturb was accidentally enabled? You will see a "moon" icon in the status bar if it is enabled.
You can disable Do Not Disturb in Settings > Do Not Disturb or in the Control Center as described in the following articles:
http://support.apple.com/kb/HT5463
iOS: Understanding Control Center
http://support.apple.com/kb/HT5858
If you are not hearing any sound from your speakers, I suggest reviewing the following article:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for using Apple Support Communities.
Best,
Sheila M.
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Aug 12, 2014 9:09 AMby Adagirl4682,I had this problem, asked a young friend to take a look, she fixed it but did not know what she did to accomplish.
Later that day I realized what I had done.
Changed the ring tone, FAILED TO TAP THE DONE BUTTON.
As far as the phone had been concerned I had requested no ring tone.
