gotchaphoto123

Q: Nikon ViewNX2 will not work on my MacBook Pro

My Nikon Viewnx2 will not work on my MacBook Pro using Mountainlion or the new X version 10.9 operating system.  The Nikon software did work on the old OS 10.8. Any ideas what could be wrong? Thanks

Mac Pro

Posted on Oct 26, 2013 5:47 PM

Close

Q: Nikon ViewNX2 will not work on my MacBook Pro

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Oct 29, 2013 2:39 PM in response to gotchaphoto123
    Community Specialists
    Oct 29, 2013 2:39 PM in response to gotchaphoto123

    Hey there gotchaphoto123,

     

    It sounds like your camera is not working with your computer. I would try the steps from this troubleshooting article named:

    iPhoto: Troubleshooting Camera Connections

    http://support.apple.com/kb/TS1315

    1. Make sure the camera is compatible with iPhoto.
    2. Consult your camera's documentation to see if there are multiple modes that the camera can use to communicate with the computer over USB. Some cameras have a mass storage mode, and some cameras include an option to place the camera in Picture-Transfer-Protocol (PTP) mode. Try either mode to see if the camera can be recognized by iPhoto.
    3. Make sure iPhoto and Mac OS X versions are up to date. Mac OS X updates include additional camera support.
    4. Turn the camera on and connect it to the computer. Check System Profiler (in the Utilities folder) to see if the camera is listed as connected under USB.
    5. Open Image Capture (in the Applications folder) and see if the camera is recognized in this application. If your camera is still not recognized by iPhoto, check to see if the camera has a removeable storage card, such as a Compact Flash (CF) or Secure Digital (SD) card. If so, you may be able to mount this card and read the photo files from the Finder if you have a USB or FireWire card reader connected to your computer.

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling

  • by ferrarigal6,

    ferrarigal6 ferrarigal6 Aug 13, 2014 1:17 PM in response to gotchaphoto123
    Level 1 (0 points)
    Aug 13, 2014 1:17 PM in response to gotchaphoto123

    hey there!

     

    Yea had the same issue with incompatability using nikon and mavericks.  you need to update the View NX2 driver from nikon! attached is the link.

    its called view nx2 v 2.10.0.

     

    https://support.nikonusa.com/app/answers/detail/a_id/19104