HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

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pete1626

Q: Error code 2001 on iPhone 4s

My wifes phone got wet in my pocket. tried to reset and i keep getting an error code 2001 from iTunes.  apple store won't touch it because they think i have submersed it in water. Can anyone help before i do throw it in a river

iPhone 4s (8GB), iOS 7.1.2

Posted on Aug 15, 2014 8:26 AM

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Q: Error code 2001 on iPhone 4s

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  • by lllaass,

    lllaass lllaass Aug 15, 2014 8:35 AM in response to pete1626
    Level 10 (190,677 points)
    Apple Watch
    Aug 15, 2014 8:35 AM in response to pete1626

    First make sure the iPhone is dry, dry n a sealed container with uncooked rice for a week and periodically change the rice.

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

    Check your USB connections

    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."

    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.

    To narrow down the issue, you can also change up your hardware:

    If you're still seeing the error message, check for hardware issues by following the next section.

    Check for hardware issues

    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.

    1. Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    3. Confirm that your security software and settings are allowing communication between your device and update servers.
    4. If you still see the error message when you update or restore, contact Apple support.

    Apple will exchange your Phone for a refurbished one for $199

    Out-of-Warranty Service

    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.

    iPhone modelOut-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    $269
    iPhone 4s$199
  • by pete1626,

    pete1626 pete1626 Aug 15, 2014 8:35 AM in response to lllaass
    Level 1 (0 points)
    Aug 15, 2014 8:35 AM in response to lllaass

    Tried that lots reset my my MAC any other ideas

  • by lllaass,

    lllaass lllaass Aug 15, 2014 8:39 AM in response to pete1626
    Level 10 (190,677 points)
    Apple Watch
    Aug 15, 2014 8:39 AM in response to pete1626

    If you tried everything and the iPhone is try then you need to either pitch it and purchase a new one

    exchange it for a refurbished one  for $199

  • by pete1626,

    pete1626 pete1626 Aug 15, 2014 8:41 AM in response to pete1626
    Level 1 (0 points)
    Aug 15, 2014 8:41 AM in response to pete1626

    Cheers phone will go in the bin and ill buy something without an apple on. The mac computers are great they need to stay away from phones.

  • by deggie,

    deggie deggie Aug 15, 2014 4:52 PM in response to pete1626
    Level 9 (54,806 points)
    iPhone
    Aug 15, 2014 4:52 PM in response to pete1626

    How does you breaking your wife's iPhone by exposing it to moisture make it Apple's fault that it broke?

     

    Unless you are going to buy one of the phones designed to be water RESISTANT you will have the same result with any phone.

     

    Man up and take responsibility for it.

  • by _schristo,

    _schristo _schristo Sep 22, 2014 3:52 AM in response to pete1626
    Level 1 (0 points)
    Sep 22, 2014 3:52 AM in response to pete1626

    Had this same issue. As suggested here, I managed to restore it by connecting it to a USB hub rather than directly to a computer. Hope it helps.

  • by serkan107,

    serkan107 serkan107 Sep 22, 2014 3:55 AM in response to deggie
    Level 1 (0 points)
    Sep 22, 2014 3:55 AM in response to deggie

    iphone 4 kullanıcısıyım ios 8 kullanmak istiyorum lütfen yardımcı olurmusunuz

  • by iphone1,

    iphone1 iphone1 Dec 1, 2014 2:30 PM in response to pete1626
    Level 1 (0 points)
    Dec 1, 2014 2:30 PM in response to pete1626

    I disconnected the iPhone battery from the iPhone main logic board for a few hours.  That's what worked for me.