HT201363: About Apple ID security questions
Learn about About Apple ID security questions
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Helpful answers
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Aug 16, 2014 5:33 AM in response to reltucby King_Penguin,As you aren't getting the reset link then you don't have a rescue email address (which is not the same thing as an alternate email address) on your account, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
