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Aug 13, 2014 10:54 AM in response to AssassinEdwardby griff w,Hi there AssassinEdward,
I would recommend taking a look at the troubleshooting steps found in the article below.
http://support.apple.com/kb/TS1463
-Griff W.
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Aug 19, 2014 6:06 AM in response to AssassinEdwardby griff w,HI there,
If the issues persist after performing the troubleshooting steps above, you may need to setup service for your iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
-Griff W.