ioannisfromaddison
Level 1 (6 points)
iPhone

Q: iCloud pages documents missing

hello all

Have been using pages for quite some time now on my mac iPhone and ipad with no problems. Documents have been syncing between my ios devices and my mac

The last couple of weeks i noticed that documents that i can see on my mac that are visible on my iCloud pages have been disappeared from my iOS devices both on iPhone and ipad

When i open Pages on my Mac i can see all my documents (thank god!)

Problem is that when i open the pages app on iPhone..Nothing there!!!

weird thing is that when i plug in my phone on iTunes i can see that there is specific space used for Documents which means they are there?how is this possible when i can't see them?

any ideas help please?

iPhone 5s, iOS 7.1.2

Posted on Aug 17, 2014 11:49 PM

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ioannisfromaddison

Q: iCloud pages documents missing

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Aug 18, 2014 12:14 AM in response to ioannisfromaddison
    Level 10 (120,969 points)
    Apple Music
    Aug 18, 2014 12:14 AM in response to ioannisfromaddison

    On your Mac open System Preferences > iCloud

     

    Deselect the box next to Documents & Data then reselect it.

     

     

    On the iOS devices, tap Settings > iCloud

     

    Switch Documents & Data off then back on.

     

     

    Give iCloud a few minutes to re sync the data.

     

    Reset iCloud Documents & Data

  • by ioannisfromaddison,

    ioannisfromaddison ioannisfromaddison Aug 19, 2014 12:44 AM in response to Carolyn Samit
    Level 1 (6 points)
    iPhone
    Aug 19, 2014 12:44 AM in response to Carolyn Samit

    hello and thanks for the help

    unfurtunately i have upgraded to OS X Yosemite and in the settings of iCloud there is no documents section its all under the iCloud Drive

    But if i deselect that i get a message saying it will erase everything from Mac so didn't proceed

    Do you think that because i am on Yosemite my Pages Documents aren't visible to my iOS devices? iPhone is still on iOS  7 and iPad on iOS 8(still pages app is blank though)