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All replies
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Helpful answers
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Aug 18, 2014 11:00 PM in response to SFSFSF2013by Malcolm J. Rayfield,How did you get it unlocked? If it is really unlocked it will work on AT&T. It will not work on CDMA carriers, such as Sprint and Verizon.
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Aug 19, 2014 6:34 AM in response to Malcolm J. Rayfieldby SFSFSF2013,Thanks for your response! I called bell Canada and paid $50 to ask them to unlocked the phone. But when I brought the phone to AT&T, they said their system could not recognize the IMEI number. I suspected there possibly were two reason. One is maybe Bell Canada did not unlock it properly. Two, the person at AT & T did not know what he was doing. The while time he was trying to up sell me an Iphone 5 and I told him why I want a new phone when this one work perfectly. Then he almost seemed like trying really hard to convince me not to set up my phone with AT & T which was rather odd. Why would they try to push the business away.
How can I find out if the phone is indeed unlocked ? Maybe I should try another AT&T store?
Thanks again.
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Aug 19, 2014 6:44 AM in response to SFSFSF2013by pogster,If you want to test if the phone is unlocked put in a friends sim card say from Telus and see if it works. I suspect the problem is with the AT&T person you talked to, not Bell.
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Aug 19, 2014 6:46 AM in response to SFSFSF2013by stedman1,Have you followed the procedure as outlined below? If not the phone is not unlocked.
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Aug 19, 2014 7:19 AM in response to stedman1by SFSFSF2013,Thank you! I did go through the " back up" and " erase" process as the last step of unlocking following bell Canada's instruction but I never got a message saying the phone was unlocked as they said on the instruction so I don't know for sure. I tried to put in my verizon SIM card it didn't work. I tried to put in a French SIM card which I got when I was traveling there, the phone did accept it but I could not know it does work for sure.
I will probably try to call bell back to ask if they can see it's unlocked. Will the person at Apple store be able to tell if it's unlocked?
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Aug 19, 2014 8:18 AM in response to SFSFSF2013by deggie,To unlock it you will have to restore it as a NEW iPhone, not from backup then you will get the message.
How did you get a Verizon nanoSIM in an iPhone 4s?
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Aug 19, 2014 8:55 AM in response to deggieby SFSFSF2013,I See, but it's still unlocked even I restored it with backup , right?
Sorry, I don't understand your question. I have a verizon phone which is also iPhone 4s which I have been having trouble with lately. So I just took the SIM card from that phone and put it in this phone. It says " no service " after it did the search. I went to verizon store and was told that verizon system won 't take any phone unless it's specifically designed for verizon.
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Aug 19, 2014 9:10 AM in response to SFSFSF2013by Meg St._Clair,SFSFSF2013 wrote:
I See, but it's still unlocked even I restored it with backup , right?
Sorry, I don't understand your question. I have a verizon phone which is also iPhone 4s which I have been having trouble with lately. So I just took the SIM card from that phone and put it in this phone. It says " no service " after it did the search. I went to verizon store and was told that verizon system won 't take any phone unless it's specifically designed for verizon.
The SIM you took out of your Verizon 4S is actually a Vodafone SIM for international roaming. It will not enable to use Verizon's network. Verizon gave you the correct information. Only phones sold for use on Verizon's network can be used on Verizon's network. Sorry.
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Aug 19, 2014 9:47 AM in response to Meg St._Clairby SFSFSF2013,Thanks! How about AT & T, do you know if I can use for AT & T. And I called Bell and they said they phone was not unlocked. I just went through the process to unlock again. Hope this time it's really unlocked....
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Aug 19, 2014 9:49 AM in response to SFSFSF2013by deggie,You should be able to use it with AT&T if it is unlocked.
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Aug 19, 2014 9:52 AM in response to deggieby SFSFSF2013,Great! Thanks! I am going to try a different AT & T store today.
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Aug 19, 2014 10:30 AM in response to SFSFSF2013by deggie,Make sure you get the "Congratulations, your iPhone is now unlocked message" before you go.
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Aug 19, 2014 11:29 AM in response to deggieby SFSFSF2013,great! I will let you know if I am able to sign up! thanks.
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Aug 19, 2014 11:45 AM in response to SFSFSF2013by needleman_mark,i believe if you get a phone unlocked through a carrier you have to restore it through itunes (you should back it up and sync it before you do the restore) so you can put everything back)
During the itunes restore you should get a message saying
Congratulations your iPhone is now unlocked
if you have done this ignore my post - and of course trying a sim card like suggested below is the quickest way to test if your phone is unlocked
If you buy the iPhone unlocked (not get a carrier to unlock it) you shouldnt need to go through the itunes process - i didnt for the iphone 5s i bought directly from Apple