SecondandVine

Q: Why is my iPhone 5C sending some of my SMS texts twice?

How do I stop some of my SMS texts being sent twice to some contacts?

iPhone 5c, iOS 7.1.2, Certain contacts receive duplicate

Posted on Aug 17, 2014 2:41 PM

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Q: Why is my iPhone 5C sending some of my SMS texts twice?

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  • by mario49,Helpful

    mario49 mario49 Aug 19, 2014 7:15 AM in response to SecondandVine
    Community Specialists
    Aug 19, 2014 7:15 AM in response to SecondandVine

    Hey SecondandVine,

     

    Thanks for using Apple Support Communities.

     

    If this is only affecting some contact you may want to take a look at this article. The quoted section is for general troubleshooting, but there is more for specific contacts in the article.

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/TS2755

    To resolve issues sending and receiving SMS, follow these steps

    1. Go to Settings and turn airplane mode off.
    2. Make sure that you have a cellular network signal in the status bar of your iPhone. If there's no signal, learn more about troubleshooting no service.
    3. Restart your iPhone.
    4. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    5. Remove your SIM card and insert it again.

     

    Have a nice day,

    Mario

  • by SecondandVine,

    SecondandVine SecondandVine Aug 19, 2014 12:38 PM in response to SecondandVine
    Level 1 (0 points)
    Aug 19, 2014 12:38 PM in response to SecondandVine

    Hi Mario49

    DId exactly as you suggested. Sent two test texts to friend who most often receives duplicate texts from me. Limited success!  One went twice, second one only the once.

    THanks a lot though. Maybe it's better - we'll see.

    FIona