Astjohn

Q: IPhone 4s crashes in 7.1 when trying to view photo from camera

My iphone crashes every time I try to view a photo after taking it in the camera app. It goes to a blurred screen and just hangs, the only way to get out of it is to hold the top button for several seconds and the phone reboots after several minutes. This iphone is an att 4s 16gb running iOS 7.1. It takes photos fine, and I can view them I the photo app, so this is really more of an annoyance than anything, but I was hoping someone might have an idea how to fix this?

 

Thanks in advance.

iPhone 4S, iOS 7.1

Posted on Mar 29, 2014 5:00 PM

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Q: IPhone 4s crashes in 7.1 when trying to view photo from camera

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  • by AmishCake,

    AmishCake AmishCake Aug 15, 2014 12:57 PM in response to michelleb19
    Level 6 (9,402 points)
    Aug 15, 2014 12:57 PM in response to michelleb19

    No, the Genius Bar has always been free of charge.

  • by silentdan,

    silentdan silentdan Aug 19, 2014 2:39 PM in response to AmishCake
    Level 1 (0 points)
    Aug 19, 2014 2:39 PM in response to AmishCake

    Some here! Germany, Iphone 4s, 32Gb, until IOS7 no problems at all, iphone tries to focus in camera mode, stays blurred, then freezes - need to hard reset it. everything else works find - pls release a bugfix! 

  • by AmishCake,

    AmishCake AmishCake Aug 19, 2014 5:00 PM in response to silentdan
    Level 6 (9,402 points)
    Aug 19, 2014 5:00 PM in response to silentdan

    Who are you talking to? We are just users like you and can't release any bug fixes.

  • by silentdan,

    silentdan silentdan Aug 20, 2014 12:41 AM in response to AmishCake
    Level 1 (0 points)
    Aug 20, 2014 12:41 AM in response to AmishCake

    of course, but these are apples own communities, so i guess apple will crawl them and see, whats going on here. …

  • by AmishCake,

    AmishCake AmishCake Aug 20, 2014 6:29 AM in response to silentdan
    Level 6 (9,402 points)
    Aug 20, 2014 6:29 AM in response to silentdan

    They don't, though, that's my point. If you want Apple to fix something, you have to contact them directly. These forums are manned by users like you and not by Apple.

  • by TH11,

    TH11 TH11 Aug 20, 2014 7:22 AM in response to Astjohn
    Level 1 (0 points)
    Aug 20, 2014 7:22 AM in response to Astjohn

    I have been having the same issue for some time - I can't view photos I've taken within the camera app.  Recently it got worse, as it has for others, where the camera app will lock entirely and freeze the phone.  After a couple minutes the phone restarts.

     

    This morning, just before the frozen screen of the camera app went off to begin a restart, the image of the Twitter app appeared for a split second.  Why would another app show up while running the camera?  So I went into multitasking by double-tapping the home button, just as the first responder, griff w, said.  iOS: Understanding multitasking  I deleted around twenty apps from the multitasking bar, including Twitter.  So far, so good.  I checked that I have the Background App Refresh setting at off.  Every so often, I will go back into multitasking and close those background apps.  I think our 4Ss don't have the muscle to multitask like the 5s and 5Ss do and that's what has us getting hung up.

  • by EdSWillis,

    EdSWillis EdSWillis Aug 25, 2014 3:40 PM in response to Astjohn
    Level 1 (0 points)
    Aug 25, 2014 3:40 PM in response to Astjohn

    I have been having the same issue for several months, although I'm not sure it's related to IOS7 - it started happening to my iPhone while I was overseas in May, 2014. Seems to happen when using camera from locked screen and when I'm signed in. 

    Also, about the same time, my iPhone photos stopped migrating to the iCloud (now just a few and it takes days), and my current month's photo-stream stopped showing up in the Recents column in iPhoto on my Air.

    Genius Bar says that the September 2014 software release will make major changes to iPhoto - that it will become "seamless across all Apple devices."  I'm cautiously hopeful - iPhoto (and now Camera) have been a challenge to me for years.

  • by Faighul,

    Faighul Faighul Oct 11, 2014 9:38 PM in response to AmishCake
    Level 1 (0 points)
    Oct 11, 2014 9:38 PM in response to AmishCake

    it also happen (EXACTLY) on my phone 4s ios7.1.2. you obviously didnt know what you are talking about. are u a sheep.

  • by nbakid2000,

    nbakid2000 nbakid2000 Oct 21, 2014 10:33 AM in response to jc_nyc
    Level 1 (0 points)
    Oct 21, 2014 10:33 AM in response to jc_nyc

    Same issue. I can't access my photo roll from the camera. It freezes and then I have to X out of everything. I am not multitasking either. I am using version 7.1.2 (11D257).

  • by AmishCake,

    AmishCake AmishCake Oct 22, 2014 7:21 AM in response to nbakid2000
    Level 6 (9,402 points)
    Oct 22, 2014 7:21 AM in response to nbakid2000

    What troubleshooting steps have you taken?

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