M2DL

Q: After updating iTunes my library is non-existant...what gives?

After updating iTunes my library is non-existant...what gives?

Trying to find details

Posted on Aug 17, 2014 1:22 PM

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Q: After updating iTunes my library is non-existant...what gives?

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  • by matt00,

    matt00 Aug 19, 2014 6:31 AM in response to M2DL
    Level 5 (4,015 points)
    Aug 19, 2014 6:31 AM in response to M2DL

    Hey M2DL,

     

     

    Thanks for the question. Luckily, we have steps available that may help to restore your library:

     

    No content shows up in iTunes after updating

    http://support.apple.com/kb/TS1967

     

    Resolution

     

    1. Quit iTunes.

     

    2. Download and install the latest version of iTunes.

     

    3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:

     

     

    Mac OS X

    /Users/username/Music/iTunes/

     

    Microsoft Windows Windows XP and Windows 2000

    \Documents and Settings\username\My Documents\My Music\iTunes\

     

    Microsoft Windows Windows Vista and Windows 7

    \Users\username\Music\iTunes\

     

     

    4. Drag the iTunes Library file from the above location to the Desktop.

     

    5. Open the Previous iTunes Libraries folder in the iTunes folder.

     

    6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).

     

    7. Drag this file to the iTunes folder (the enclosing folder).

     

    8. Rename this file to iTunes Library.

     

    9. Open iTunes.

     

    You should now see your missing content in iTunes.

     

    If the above does not resolve your issue, you can learn about re-creating your iTunes library:

     

    iTunes: How to re-create your iTunes library and playlists

    http://support.apple.com/kb/HT1451

     

     

    Thanks,

     

    Matt M.

  • by attar1,

    attar1 attar1 Aug 21, 2014 9:30 PM in response to matt00
    Level 1 (0 points)
    Aug 21, 2014 9:30 PM in response to matt00

    Hi Matt00

     

    I have the exact same problem.  I could not follow your instructions because there are no files labeled previous iTunes library.  Not only the playlists are gone but the content of about a dozen or more ripped CDs are completely non existent.  Why did this happen?

     

    Hrayr