nickfxx

Q: Retina Macbook Pro WiFi and Bluetooth issue

Hey all,

i'd be really thankful for some info on the following issue :

i've got a Retina Macbook Pro and a Bluetooth Sound System from Logitech. The System connects to Macbook via Bluetooth which always works fine. Connecting to internet via WiFi works fine as well. The problem occurs when i use both WiFi and Bluetooth simultaneously : there seems to be some kind of interference, which makes my internet either go down completely or become very slow. This issue is not that nasty, but I'd expect a $2300 machine to work perfectly. So my question is : is this problem known for all of new Retina Macbooks or is it just my unit? In case it's just my unit, i'd still have a chance of exchanging it for a new one. But i'd like to know for sure where this problems comes from. I'd also be very thankful for every other solution you can think of.

 

 

Thanks in advance

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 17, 2012 3:19 AM

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Q: Retina Macbook Pro WiFi and Bluetooth issue

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  • by evgenysh2014,

    evgenysh2014 evgenysh2014 May 9, 2014 10:50 PM in response to nickfxx
    Level 1 (0 points)
    May 9, 2014 10:50 PM in response to nickfxx

    Another solution is to change your wifi router. I couldn't play youtube via bluetooth speaker when my MBP was connected to xfinity(2.4GHz) so I tried Cisco(2.4GHz) and got working both wifi and bluetooth. BTW I've tried all the solutions proposed in this thread but none helped.

  • by lucasfromattika,

    lucasfromattika lucasfromattika Jun 17, 2014 4:34 AM in response to nickfxx
    Level 1 (0 points)
    Jun 17, 2014 4:34 AM in response to nickfxx

    Same here, brand new intel 2.6 i7 BTO. If I turn off Bluetooth the wifi speeds up at again.

  • by krondek,

    krondek krondek Jun 17, 2014 2:10 PM in response to nickfxx
    Level 1 (0 points)
    Jun 17, 2014 2:10 PM in response to nickfxx

    I've been struggling with this issue on my 2013 Retina MBP for MONTHS and finally a senior Applecare tech figured it out:

     

    This summarizes my problem:

     

    • With bluetooth enabled, my wifi was VERY slow to connect (sometimes not at all), and my Internet speeds were as much as 60% slower.

     

    This was the solution:

     

    • Delete the following file: Library > Preferences > com.apple.bluetooth.plist
    • Restart your mac

     

    This seems to have fixed all my issues with wifi.

  • by kozovitch,

    kozovitch kozovitch Jul 4, 2014 12:48 AM in response to krondek
    Level 1 (0 points)
    Jul 4, 2014 12:48 AM in response to krondek

    krondek: i was trying this solution but does not work for me, still the same with any changes. With Bluetooth turned on does not work my wifi connection.

    So today I'm going to buy a keyboard with cable to use my external monitor connected to thunderbolt, because my bluetooth one is just killing my internet.

     

    Does work for anybody deleting of com.apple.bluetooth.plist?

  • by krondek,

    krondek krondek Jul 4, 2014 8:26 AM in response to kozovitch
    Level 1 (0 points)
    Jul 4, 2014 8:26 AM in response to kozovitch

    kozovitch:

    Deleting of com.apple.bluetooth.plist worked perfectly for me....for about a week. None of this makes any sense. I'm a developer and a relatively computer savvy person. I tested all of this in several control environments and the problem was fixed the first time I deleted com.apple.bluetooth.plist.

     

    However, now it seems to make no difference. If my Bluetooth is enabled, it takes about 25-60 seconds to connect to any wifi connection (2.4Ghz, 5Ghz, channels etc makes no difference) and in many instances it won't connect at all. The way to get around it is to disconnect bluetooth and then disconnect and reconnect wifi. This is so frustrating and stupid.

  • by guguii,

    guguii guguii Jul 4, 2014 8:54 AM in response to krondek
    Level 1 (9 points)
    iPhone
    Jul 4, 2014 8:54 AM in response to krondek

    same here, worked for a little while, after that, it broked again

  • by logib,

    logib logib Jul 7, 2014 5:05 AM in response to guguii
    Level 1 (0 points)
    Jul 7, 2014 5:05 AM in response to guguii

    i don't want to be too eager......... but OS X update 10.9.4 seems to have resolved the issue

  • by kozovitch,

    kozovitch kozovitch Jul 7, 2014 5:35 AM in response to logib
    Level 1 (0 points)
    Jul 7, 2014 5:35 AM in response to logib

    Not this problem. The last update fixed trouble with wifi connection after wakeup from sleep.

    It is described there.

     

    Did someone contact the Apple support about it? Did they react somehow?

    EHat are we going to do about it?

  • by kozovitch,

    kozovitch kozovitch Jul 7, 2014 9:46 AM in response to kozovitch
    Level 1 (0 points)
    Jul 7, 2014 9:46 AM in response to kozovitch

    OK, I connected other bluetooth dongle and I'm using it instead of the one build in. Everything is working now.

  • by david_at_bar,

    david_at_bar david_at_bar Jul 7, 2014 11:37 AM in response to kozovitch
    Level 1 (0 points)
    Jul 7, 2014 11:37 AM in response to kozovitch

    OS X update 10.9.4 resolved the speed problem for me until i turned off my bluetooth and turned it back on.

    Bottom line - the problem was not solved with the update.


  • by ficifici,

    ficifici ficifici Aug 21, 2014 11:59 PM in response to david_at_bar
    Level 1 (0 points)
    Aug 21, 2014 11:59 PM in response to david_at_bar

    Hi. I have same problem for a year. BUT! What If i bought the airport device and connect it to my Thunderbolt Monitor with Ethernet Cable and Turn the WiFi off. What do you think?

  • by jmhiles,

    jmhiles jmhiles Oct 10, 2014 2:26 AM in response to nickfxx
    Level 1 (0 points)
    Oct 10, 2014 2:26 AM in response to nickfxx

    I have this issue too.

     

    Sometimes it works fine and then it will strike and my Apple Wireless Keyboard and Magic Mouse will just stop working.

     

    Turning off WiFi will solve the problem although I obviously won't be able to browse the internet via a WiFi connection. Similarly, turning off Bluetooth will allow me to use WiFi without problems.

     

    Really unhappy about this.

  • by anonymous4a,

    anonymous4a anonymous4a Oct 21, 2014 4:34 PM in response to jmhiles
    Level 1 (4 points)
    iPhone
    Oct 21, 2014 4:34 PM in response to jmhiles

    wow, just discovered this thread. I have a macbook retina 2012 and having slow wifi when bluetooth is on. I was trying to use handoff feature for yosemite but wifi was so slow with bluetooth on. So there's still no fix for this ? Its just a hardware issue ? How can apple expect anyone to use handoff when they get slow wifi with bluetooth turned on..

  • by mr_dj81,

    mr_dj81 mr_dj81 Oct 22, 2014 3:34 AM in response to anonymous4a
    Level 1 (15 points)
    Oct 22, 2014 3:34 AM in response to anonymous4a

    Hi guys,

     

    I'm not hoping for a fix anymore. Nearly two years later I think it's a hardware related issue and Apple will remain silent about that.

    (Although the problems didn't occur when using Windows on this machine.)

     

    But maybe when some people now use Bluetooth more frequently due to Handoff this discussion gets some more attention.

     

    Greetings from Germany

    Dom

  • by leon055,

    leon055 leon055 Oct 29, 2014 1:12 PM in response to nickfxx
    Level 1 (0 points)
    Oct 29, 2014 1:12 PM in response to nickfxx

    Hi guys,

     

    I found a solution which is working for me for weeks now.

    I changed the channel of my router to channel 13 (2.472 Mhz) and the problem is gone.

     

    Greetings from Germany

    Leon

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