Q: how i unlock a backup encryption if i forget my password?
We backed up a phone that had been encrypted prior and the user forgot what they had used for the encryption password. Is there any way to unlock this?
Posted on Aug 22, 2014 6:24 AM
by Carolyn Samit,Apple recommended
Apple Music
Yes.
See; When you restore from a backup in iTunes, you may be asked for a password to unlock the backup. Learn what to do if you can't remember or do not know your backup password > iOS: Troubleshooting encrypted backups
Posted on Aug 22, 2014 6:28 AM