lamawa

Level 1 (0 points)

Q: Turn off Data

I have an iPhone 5c. I've never had a problem with this before, but now when I manually turn off data for my apps, for some reason Facebook, Shazaam, and Youtube turn right back on. How do I fix that?

iPhone 5c, iOS 7.1.2

Posted on Aug 22, 2014 11:12 AM

I have this question too

Q: Turn off Data

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Helpful answers

by Allen A,

Allen A Aug 24, 2014 9:07 AM in response to lamawa
Community Specialists

Aug 24, 2014 9:07 AM in response to lamawa

Hello lamawa,

It may help to force close the offending applications, then restart your iPhone.

iOS: Understanding multitasking
http://support.apple.com/kb/HT4211

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430

If the issue persists, you may need to restore the device.

iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766

Cheers,
Allen
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