HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
Q: Has anyone resolved 1669 error when restoring iphone5 with itunes
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Mar 25, 2014 7:27 AMby jeremy_v,Hi shawn6274,
Thanks for visiting Apple Support Communities.
I recommend trying this method if you see an "error 1669" when restoring your iPhone:
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
You can find these steps here:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
All the best,
Jeremy
