dj2x
Level 1 (1 points)

Q: New quicktime screen recording error on start

I know exactly what the problem is.... (audio device selected in screen recording) is causing quicktime to have an error as soon as I start a new screen recording "The operation could not be completed" and then instantly closes not letting me select any different audio devices. If I do a new audio recording or movie recording, it opens up and works fine but doesn't work with screen recording.Screenshot 2014-08-23 15.24.35.png

Is there somewhere I can trash the settings or plist so it resets my settings? Changing my audio devices in Apple Preferences does not fix it.

Quicktime, Mac OS X (10.7.5), Quicktime

Posted on Aug 23, 2014 12:27 PM

by PDHand,Apple recommended
PDHand PDHand
Level 1 (11 points)
Quicktime
A:

Hi all,

 

I have resolved this issue on my machine thanks to the fantastic assistance of Apple care over the phone.

 

Turns out that my External Soundcard was causing the issue.. (may be some sort of sample rate clocking issue i'm guessing)

 

Quick time used to record Movies, same as in iMovie and photobooth with the built in iSight camera.  Suddenly these all stopped working.

 

I would suggest unplugging all things connected to any USB, Firewire ports in your machine. (In My Case My Soundcard being one of them)

 

Then try Quicktime and recording a Movie with it. See if it works.

 

I also did a SMC reset with everything disconnected and started my Mac up again.

This has worked for me so thought i'd share. Hope it helps.

Posted on Jul 7, 2016 3:58 AM

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dj2x

Q: New quicktime screen recording error on start

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  • Helpful answers

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Aug 28, 2014 5:38 PM in response to dj2x
    Level 5 (7,753 points)
    Notebooks
    Aug 28, 2014 5:38 PM in response to dj2x

    dj2x

    I repsond in the newer OP - but looks as if this is not getting any attention from the experts.

    best luck

    CCC

  • by PDHand,

    PDHand PDHand Jul 6, 2016 5:52 AM in response to dj2x
    Level 1 (11 points)
    Quicktime
    Jul 6, 2016 5:52 AM in response to dj2x

    Hi,

    I am having the same issue. I am a singer and so record little video songs using Quicktime movie. It was working fine up until a few months back and now i get the same message. Have you found any answers yet??

    Many thanks,

     

    Paul

  • by PDHand,Apple recommended

    PDHand PDHand Jul 7, 2016 3:58 AM in response to PDHand
    Level 1 (11 points)
    Quicktime
    Jul 7, 2016 3:58 AM in response to PDHand

    Hi all,

     

    I have resolved this issue on my machine thanks to the fantastic assistance of Apple care over the phone.

     

    Turns out that my External Soundcard was causing the issue.. (may be some sort of sample rate clocking issue i'm guessing)

     

    Quick time used to record Movies, same as in iMovie and photobooth with the built in iSight camera.  Suddenly these all stopped working.

     

    I would suggest unplugging all things connected to any USB, Firewire ports in your machine. (In My Case My Soundcard being one of them)

     

    Then try Quicktime and recording a Movie with it. See if it works.

     

    I also did a SMC reset with everything disconnected and started my Mac up again.

    This has worked for me so thought i'd share. Hope it helps.