Q: I just got an iMac and when I started to set it up it required the keyboard to type, but the keyboard won't connect. I can't use m ... I just got an iMac and when I started to set it up it required the keyboard to type, but the keyboard won't connect. I can't use my iMac without it please answer more
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Helpful answers
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Aug 23, 2014 3:54 PM in response to twdgirl999by baltwo,Since it's a new machine, contact Apple's Support and let them deal with it. You have 90 days free phone support, unless you opted for the AppleCare Protection Plan, which I strongly recommend for desktop machines.
iMac refurb (27" i7 Mid 2011), OS X Mavericks (10.9.4), SL & ML, G4 450 MP w/Leopard, 9.2.2
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Aug 23, 2014 7:09 PM in response to twdgirl999by Donald Morgan,It sounds like you just need to turn on the keyboard, there is a small switch and it will show green when you have it activated.
CHEERS
DON
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Aug 23, 2014 9:59 PM in response to Mike Sombrioby twdgirl999,YYes there is batteries in it it is on
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Aug 23, 2014 10:00 PM in response to Donald Morganby twdgirl999,TThe keyboard is on it just can't connect to the computer
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Aug 24, 2014 1:25 AM in response to Dick Harroldsonby Ipady,Hello
I know what you mean i have the same problem i use a Apple Keyboard wired original but after a update He will never connect to my mac than i have to use a wireless keyboard and mouse is there someone who Knows the answer because this is no good for so expansive computer
Ipady
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Aug 24, 2014 5:20 AM in response to Ipadyby Donald Morgan,Did either of you give a thought to taking the Keyboard into your nearest Apple Store.