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Cmalone6

Q: Hi my ipad says I need to update to iOS 7.1.2 but it doesn't give me n option to update and I'm not sure how to go about updating as its now preventing me using certain things. Any help on how to upload/update this would be gratefully received. Thanks

Hi my ipad says I need to update to iOS 7.1.2 but it doesn't give me n option to update and I'm not sure how to go about updating as its now preventing me using certain things. Any help on how to upload/update this would be gratefully received. Thanks

Posted on Aug 25, 2014 6:02 PM

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Q: Hi my ipad says I need to update to iOS 7.1.2 but it doesn't give me n option to update and I'm not sure how to go about updating ... more

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  • by Kappy,

    Kappy Kappy Aug 25, 2014 6:03 PM in response to Cmalone6
    Level 10 (271,708 points)
    Desktops
    Aug 25, 2014 6:03 PM in response to Cmalone6

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.

     

    IPhone, iPod Touch, and iPad iOS Compatibility Chart

     

         Device                                       iOS Verson

     

    iPhone 1                                      iOS 3.1.3

    iPhone 3G                                   iOS 4.2.1

    iPhone 3GS                                 iOS 6.1.x

    iPhone 4                                      iOS 7.1.x

    iPhone 4S                                    iOS 8.x.x

    iPhone 5                                      iOS 8.x.x

    iPhone 5c                                     iOS 8.x.x

    iPhone 5s                                     iOS 8.x.x

    -------------------------------------------------------

    iPod Touch 1                               iOS 3.1.3

    iPod Touch 2                               iOS 4.2.1

    iPod Touch 3                               iOS 5.1.1

    iPod Touch 4                               iOS 6.1.x

    iPod Touch 5                               iOS 8.x.x

    -------------------------------------------------------

    iPad 1                                          iOS 5.1.1

    iPad 2                                          iOS 8.x.x

    iPad 3                                          iOS 8.x.x

    iPad 4                                          iOS 8.x.x

    iPad Mini & Mini Retina                iOS 8.x.x

    iPad Air                                        iOS 8.x.x

    =====================================

     

    Select the method most appropriate for your situation.

     

    Upgrading iOS

       1. How to update your iPhone, iPad, or iPod Touch

       2. iPhone Support

       3. iPod Touch Support

       4. iPad Support

     

         a. Updating Your iOS from iOS 5

     

              Tap Settings > General > Software Update

     

         If an update is available there will be an active Update button. If you are current,

         then you will see a gray screen with a message saying your are up to date.

     

         b. If you are still using iOS 4 Updating your device to iOS 5 or later.

     

         c. Resolving update problems

     

            1. iOS - Unable to update or restore

            2. iOS- Resolving update and restore alert messages

  • by stedman1,

    stedman1 stedman1 Aug 25, 2014 6:03 PM in response to Cmalone6
    Level 9 (74,159 points)
    Apple Watch
    Aug 25, 2014 6:03 PM in response to Cmalone6

    If you have an iPad 2 or newer, see below.

     

    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.

     

    http://support.apple.com/kb/HT4972

     

    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.

     

    http://support.apple.com/kb/HT4623

     

    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.

     

    http://support.apple.com/kb/ht1848

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Aug 25, 2014 6:49 PM in response to Cmalone6
    Level 8 (46,611 points)
    Aug 25, 2014 6:49 PM in response to Cmalone6

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.

     

    You can no longer update to iOS 6.x, or down grade the iOS.

     

    iOS 5: Updating your device to iOS 5 or Later

    http://support.apple.com/kb/HT4972

     

    How to install iOS 6

    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html

     

    iOS: How to update your iPhone, iPad, or iPod touch

    http://support.apple.com/kb/HT4623

     

    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.

     

    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).

     

    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.

     

    How to Upgrade to iOS 7

    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.

    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.

    To upgrade using Wi-Fi:

    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.

    1. Go into the iPad's Settings.
    2. Locate and tap "General" from the menu on the left.
    3. The second option from the top is "Software Update". Tap this to move into the update settings.
    4. Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    5. Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.

     

     

    To upgrade using iTunes:

    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.

    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.

    Now you are ready to begin the process:

    1. If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    2. Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    3. After canceling the dialog box, iTunes should automatically sync with your iPad.
    4. If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    5. After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    6. From the iPad screen, click on the Update button.
    7. After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    8. After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.

     

     Cheers, Tom