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The black macbooks DO flake/peel!

9795 Views 43 Replies Latest reply: Mar 8, 2007 3:17 AM by dominique.joseph RSS
  • rickyv Level 2 Level 2 (160 points)
    Currently Being Moderated
    Jul 3, 2006 6:54 AM (in response to PaulNYC)
    The very thing that stopped me from getting a black macbook was the fact that it does flake or peel. The first time I checked it out was at the Apple store in San Francisco. I lifted the Macbook and saw a big area--about 3 inches in diameter--on the bottom where the matte surface peeled off. It was ugly shiny black. Too bad. It's the only thing that's stopping me from getting a macbook. I wish this would be solved soon, because the black does look better than the white.
    iMac G4 1 GHz, Mac OS X (10.3.8)
  • Rick Auricchio Level 2 Level 2 (280 points)
    Currently Being Moderated
    Jul 3, 2006 10:02 AM (in response to PaulNYC)
    Just curious, Paul. What week was the first unit?
    PowerBook G4 15" 1.5GHz, Mac OS X (10.4.3)
  • James Veitch Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 3, 2006 1:54 PM (in response to Rick Auricchio)
    My Black Macbook arrives on wednesday! The last thing I should have done is browse the discussion forums.

    However, I'm impressed with Apple's professionalism when handling Paul's case. I'd really like to hear a follow up; what the new one is like and are you going to keep it, Paul?

  • BarryXSharp Level 5 Level 5 (7,880 points)
    Currently Being Moderated
    Jul 3, 2006 2:04 PM (in response to James Veitch)

    I'm not saying people aren't having some kind of problem wrt this isue - BUT all I can say is that my Black Mac Book is showing absolutely no signs of flaking ANYWHERE. It's been opened and closed a few hundred times as well.

    As far as I can tell there's no top surface painting and don't understand anyone saying that it is. It's solid black plastic thru and thru.

    If the surface gets shiny it must be from the grease/crud on people's hands/fingers that gets deposited and accumulates to a shiny look.

    We've had our Black Mac Book since May 20 - so we've had it for some 6 weeks or so now and it looks as good as new.

    I will admit the trackpad is showing some signs of gloss but buffs off easily with a good rub of a RadTech cloth.
    iPod, Shuffle, Black MacBook, 17" PB, Dual 2.5GHz PM G5, Mac OS X (10.4.6), SwiftData 200, LightScribe DVD
  • James Veitch Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 8, 2006 1:41 PM (in response to PaulNYC)
    Hey Barry.
    Thanks for the response. I'm typing this on my new black macbook. Wow. No sign of any problems with the finish yet. I, too, have a radtech cloth left over from my old Aluminium pb taht fits the macbook perfectly. Who would have thought it, eh.
    How did you get on Paul?
  • forzalupo Calculating status...
    Currently Being Moderated
    Jul 14, 2006 1:17 PM (in response to PaulNYC)
    Mine has peeled some to, and only after 1 week of SUPER careful use!
    Mine is peeling a little on the slightly recessed edge on the palmrest area. I'm sure it will eventually happen around the similar edge around the screen bezel.

    I think it would ahve been a fine descision for this soft-touch plastic, but ONLY if their were no sharp edges. This seems to be where all the peeling is starting.

    If apple really is as awesome as i think they are, they'll release a second version of the black, and we can all get replacements for a descent price.

    black macbook   Mac OS X (10.4.7)  
  • Patrick Pecoraro Calculating status...
    Currently Being Moderated
    Jan 1, 2007 8:42 PM (in response to PaulNYC)
    Black Macbook, Mac OS X (10.4.8), Flaking Black MacBook
  • Vipod Level 2 Level 2 (325 points)
    Currently Being Moderated
    Jan 2, 2007 2:59 AM (in response to PaulNYC)
    Have there been any reports about this with the white MacBooks?
    Sony Vaio Notebook, Windows XP Media Center Edition, Windows XP, iPod 20gb Photo
  • rdauman Calculating status...
    Currently Being Moderated
    Jan 28, 2007 2:01 PM (in response to Patrick Pecoraro)
    I have experienced what seems to be the same (or similar) thing as most everyone else who has complained, although at this point I am just trying to find a way to make these marks less noticeable. Apple doesn't really seem to have any support, so I don't know where I would stand in getting this looked at, let alone fixed. The Genius Bar?

    Any suggestions on these marking would be appreciated!!!
    Black Macbook, Mac OS X (10.4.8)
  • D.Berk Level 3 Level 3 (995 points)
    Currently Being Moderated
    Jan 28, 2007 2:20 PM (in response to PaulNYC)
    Cool. It is good for me and alot of other people too. I'm sure there are millions of car owners that have the same problem with their black cars too out of the factory. It's called a manufacturer's defect and it happens when products are mass produced on an assembly line. My new MacPro has a case defect. The top drive door doesn't close all the time

    Oh, Not everyone has the flaking/peelng, whinning, toasty, bad LCD's Macbooks either. Lol
    MacPro 2.66, PB 15 G4 1.5, Black Macbook 2 GHz, 2GB, Mac OS X (10.4.8)
  • dominique.joseph Level 1 Level 1 (40 points)
    Currently Being Moderated
    Mar 8, 2007 3:17 AM (in response to rdauman)
    Hi :o)

    I bought the black Macbook barely 2-3 weeks ago. And have just noticed the first peeling this morning. It is on the black part that is located around the screen. This is on the inside part, not the outside. No damage caused by me or a fall or anything falling onto it either. Where the peeling has occurred, instead of mat, it is now a really very shiny black color.

    On closer inspection, two other small areas look like they will start pretty soon too...

    Nothing major yet, but I can only imagine what it will look like given some time.

    Called the store this morning and they asked that I bring it in so they can see it and figure out what to do. They do not seem to be aware of this problem.

    Not sure what they can do, but cannot leave the Mac with them as I really need it. Is it possible to change the entire casing of it, i.e. all the black "parts"?

    I called Apple and they refuse to exchange it.

    I am not too concerned by this, since it is only cosmetics and I am really happy with my MacBook. My only concern is the peeling spreading with time.
    MacBook, Mac OS X (10.4.8)
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