-
All replies
-
Helpful answers
-
Aug 31, 2014 1:49 PM in response to joe_holby sterling r,Hey there joe_hol,
it sounds like you are not able to use a TV as an external monitor because neither device recognizes the other. I would use the following article to help resolve the issue:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Check connections
When using an external display be sure to check the following:
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
- Try unplugging the video adapter or cable and then plug it back in.
- If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
- Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
- If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
- Start up in Safe Mode.
- From the Apple () menu, choose System Preferences.
- Choose Displays from the View menu to open the preferences pane.
- Select any resolution and refresh rate that your display supports.
- Restart your computer.
Thank you for using Apple Support Communities.
All the very best,
Sterling
