JackKalvan
Level 1 (0 points)

Q: Consistent spinning beachballs (in Pages, numbers, preview, etc.)

I have an early 2008 imac, running Mavericks.

I can open existing Pages and Numbers documents and everything seems to work fine. (using Pages 5)

But I can't open a new blank document in Pages or Numbers. (I get spinning beachball, 99%+ cpu, must force quit)

 

Also I can use preview to open any document (pages, numbers, text, jpg), but if I try to export as pdf, it freezes using 99%+ cpu, and must be force quit.

 

I deleted and reloaded Pages, also reloaded Mavericks. it didn't help.

I replaced the containers and preference files. No difference.

Fontbook did find like 100 warnings in my 800 fonts, no errors though.

 

Other weirdness: Quicktime has lots of weird behavior - opening windows for previously viewed videos, cursor unable to operate the controls or close/minimize windows) I have to use quicktime player 7 instead.

iMac, OS X Mavericks (10.9.4)

Posted on Aug 29, 2014 11:12 PM

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JackKalvan

Q: Consistent spinning beachballs (in Pages, numbers, preview, etc.)

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  • by Linc Davis,

    Linc Davis Linc Davis Aug 30, 2014 8:10 AM in response to JackKalvan
    Level 10 (207,936 points)
    Applications
    Aug 30, 2014 8:10 AM in response to JackKalvan

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by JackKalvan,

    JackKalvan JackKalvan Aug 30, 2014 10:06 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 30, 2014 10:06 AM in response to Linc Davis

    Opening Pages gave me this:

     

    8/30/14 10:04:40.639 AM gkbisd[166]: Unable to collect cdhash for /Applications/Pages.app (error code 100024)

    8/30/14 10:04:42.408 AM Pages[20717]: *** Assertion failure #1: -[TSWPFontCache p_FontFamiliesForCurrentUser] TSWPFontCache.mm:151 Missing family name for NSCTFontDescriptor <0x608000286ae0> = {

        NSCTFontDesignLanguagesAttribute = en;

        NSFontNameAttribute = Insolent;

    }

    8/30/14 10:04:42.409 AM Pages[20717]: *** Assertion failure #2: -[TSWPFontCache p_FontFamiliesForCurrentUser] TSWPFontCache.mm:151 Missing family name for NSCTFontDescriptor <0x608000286b30> = {

        NSCTFontDesignLanguagesAttribute = en;

        NSFontNameAttribute = "Insolent-Italic";

    }

    8/30/14 10:04:42.457 AM com.apple.appkit.xpc.openAndSavePanelService[20719]: assertion failed: 13E28: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

    8/30/14 10:04:42.540 AM com.apple.appkit.xpc.openAndSavePanelService[20719]: assertion failed: 13E28: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

    8/30/14 10:04:42.587 AM com.apple.appkit.xpc.openAndSavePanelService[20719]: Bogus event received by listener connection:

    <error: 0x10ec00b50> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x10ec00e60> { length = 18, contents = "Connection invalid" }

    }

    8/30/14 10:04:42.937 AM gkbisd[166]: Unable to collect cdhash for /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.ap pkit.xpc.openAndSavePanelService.xpc (error code 100024)

    8/30/14 10:04:42.937 AM gkbisd[166]: Unable to collect cdhash for /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.ap pkit.xpc.openAndSavePanelService.xpc (error code 100024)

    8/30/14 10:04:52.248 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Courier" and got font with PostScript name "CourierCE". For best performance, only use PostScript names when calling this API.

    8/30/14 10:04:52.249 AM Pages[20717]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.

    8/30/14 10:04:52.249 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Courier" and got font with PostScript name "CourierCE". For best performance, only use PostScript names when calling this API.

    8/30/14 10:04:52.323 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Courier-Bold" and got font with PostScript name "CourierCE-Bold". For best performance, only use PostScript names when calling this API.

    8/30/14 10:04:52.324 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Courier-Bold" and got font with PostScript name "CourierCE-Bold". For best performance, only use PostScript names when calling this API.

    8/30/14 10:05:01.426 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Times-Italic" and got font with PostScript name "TimesCE-Italic". For best performance, only use PostScript names when calling this API.

    8/30/14 10:05:01.427 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Times-Italic" and got font with PostScript name "TimesCE-Italic". For best performance, only use PostScript names when calling this API.

    8/30/14 10:05:01.473 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Times-BoldItalic" and got font with PostScript name "TimesCE-BoldItalic". For best performance, only use PostScript names when calling this API.

    8/30/14 10:05:01.473 AM Pages[20717]: CoreText performance note: Client called CTFontCreateWithName() using name "Times-BoldItalic" and got font with PostScript name "TimesCE-BoldItalic". For best performance, only use PostScript names when calling this API.

  • by notcloudy,

    notcloudy notcloudy Aug 30, 2014 10:20 AM in response to JackKalvan
    Level 4 (1,190 points)
    Desktops
    Aug 30, 2014 10:20 AM in response to JackKalvan

    If you only have 2GB of RAM -- least you could buy in 2008 you don't have enough to run Mavericks.

     

    I think with Maverick it needs 4GB - but if you really want to run stuff you need 8GB.

     

    With Snow Leopard designed to reduce the OS footprint one would have though Apple was going for a slender efficient operating system going forward - apparently instead it seems to have been turned into a road hog.

  • by JackKalvan,

    JackKalvan JackKalvan Aug 30, 2014 10:21 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 30, 2014 10:21 AM in response to Linc Davis

    opening quicktime gives:

     

    8/30/14 10:18:32.085 AM gkbisd[166]: Unable to collect cdhash for /Applications/QuickTime Player.app (error code 100024)

    8/30/14 10:18:33.713 AM QuickTime Player[20775]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio:  dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHD Audio, 262): no suitable image found.  Did find:

      /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper

    8/30/14 10:18:33.713 AM QuickTime Player[20775]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x7fc17040fce0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)

    8/30/14 10:18:37.486 AM gkbisd[166]: Unable to collect cdhash for /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.ap pkit.xpc.openAndSavePanelService.xpc (error code 100024)

    8/30/14 10:18:37.526 AM gkbisd[166]: Unable to collect cdhash for /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.ap pkit.xpc.openAndSavePanelService.xpc (error code 100024)

    8/30/14 10:18:41.940 AM WindowServer[105]: disable_update_timeout: UI updates were forcibly disabled by application "com.apple.appkit.xpc.openAndSav" for over 1.00 seconds. Server has re-enabled them.

    8/30/14 10:18:42.408 AM WindowServer[105]: common_reenable_update: UI updates were finally reenabled by application "com.apple.appkit.xpc.openAndSav" after 1.47 seconds (server forcibly re-enabled them after 1.00 seconds)

    8/30/14 10:18:42.418 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: Bogus event received by listener connection:

    <error: 0x1046efb50> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x1046efe60> { length = 18, contents = "Connection invalid" }

    }

    8/30/14 10:18:58.244 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: assertion failed: 13E28: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

    8/30/14 10:19:10.943 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:10.948 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:10.948 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:10.948 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:10.948 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:10.948 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:14.723 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:14.723 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:14.723 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:14.723 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:14.723 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:14.723 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:16.084 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:16.084 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:16.084 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:16.084 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:16.084 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:16.084 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:18.312 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:18.312 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:18.312 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:18.312 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:18.312 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:18.312 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:21.012 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:21.012 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:21.012 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

    8/30/14 10:19:21.012 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowTransformAtPlacement

    8/30/14 10:19:21.012 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSTranslatePointForWindow

    8/30/14 10:19:21.012 AM com.apple.appkit.xpc.openAndSavePanelService[20779]: CGSGetWindowBounds

  • by Linc Davis,

    Linc Davis Linc Davis Aug 30, 2014 10:22 AM in response to JackKalvan
    Level 10 (207,936 points)
    Applications
    Aug 30, 2014 10:22 AM in response to JackKalvan

    Back up all data before proceeding.

    Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

    Start up in safe mode to rebuild the font caches. Restart as usual and test.

    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.

    If you still have problems, then from the Font Book menu bar, select

              File ▹ Restore Standard Fonts...

    You'll be prompted to confirm, and then to enter your administrator login password.

    Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

  • by JackKalvan,

    JackKalvan JackKalvan Aug 30, 2014 10:26 AM in response to notcloudy
    Level 1 (0 points)
    Aug 30, 2014 10:26 AM in response to notcloudy

    I have 4GB RAM. I don't think memory is the problem.

  • by JackKalvan,

    JackKalvan JackKalvan Aug 30, 2014 11:50 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 30, 2014 11:50 AM in response to Linc Davis

    I deleted all the problem fonts with fontbook, now when I start Pages, I get this:

     

    8/30/14 11:47:10.594 AM Pages[487]: *** Assertion failure #1: -[TSWPFontCache p_FontFamiliesForCurrentUser] TSWPFontCache.mm:151 Missing family name for NSCTFontDescriptor <0x60800029e8c0> = {

        NSCTFontDesignLanguagesAttribute = en;

        NSFontNameAttribute = Insolent;

    }

    8/30/14 11:47:10.595 AM Pages[487]: *** Assertion failure #2: -[TSWPFontCache p_FontFamiliesForCurrentUser] TSWPFontCache.mm:151 Missing family name for NSCTFontDescriptor <0x60800029e910> = {

        NSCTFontDesignLanguagesAttribute = en;

        NSFontNameAttribute = "Insolent-Italic";

    }

    8/30/14 11:47:11.165 AM com.apple.appkit.xpc.openAndSavePanelService[492]: assertion failed: 13E28: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

    8/30/14 11:47:11.241 AM com.apple.appkit.xpc.openAndSavePanelService[492]: assertion failed: 13E28: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

    8/30/14 11:47:11.418 AM com.apple.appkit.xpc.openAndSavePanelService[492]: Bogus event received by listener connection:

    <error: 0x1114bbb50> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x1114bbe60> { length = 18, contents = "Connection invalid" }

    }

    8/30/14 11:47:20.189 AM com.apple.IconServicesAgent[247]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.a pple.appkit.xpc.openAndSavePanelService.xpc/

    8/30/14 11:47:42.318 AM mds[36]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1801

    8/30/14 11:47:42.338 AM mds[36]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1801

  • by Linc Davis,

    Linc Davis Linc Davis Aug 30, 2014 1:33 PM in response to JackKalvan
    Level 10 (207,936 points)
    Applications
    Aug 30, 2014 1:33 PM in response to JackKalvan

    Did you start up in safe mode? If so, did you test while in safe mode? If not, please do that now.

  • by JackKalvan,

    JackKalvan JackKalvan Aug 31, 2014 1:40 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 31, 2014 1:40 AM in response to Linc Davis

    In safe mode, everything takes longer (especially noticable on things like GUI refreshing finder windows) ...and pages still won't open a new document.

    Console says:

    8/30/14 3:20:47.388 PM com.apple.SecurityServer[15]: Killing auth hosts

    8/30/14 3:20:47.388 PM com.apple.SecurityServer[15]: Session 100017 destroyed

    8/30/14 3:20:47.395 PM com.apple.SecurityServer[15]: Session 100018 created

    8/30/14 3:20:47.926 PM Pages[438]: *** Assertion failure #1: __75-[TSKSetupServiceClient getICloudDriveMigrationStateWithCompletionHandler:]_block_invoke TSKSetupServiceClient.m:88 No state and unexpected status NOT_AVAILABLE in migration status response

    8/30/14 3:20:58.779 PM com.apple.appkit.xpc.openAndSavePanelService[442]: assertion failed: 13E28: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

    8/30/14 3:20:58.838 PM com.apple.appkit.xpc.openAndSavePanelService[442]: assertion failed: 13E28: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

    8/30/14 3:20:58.903 PM com.apple.appkit.xpc.openAndSavePanelService[442]: Bogus event received by listener connection:

    <error: 0x110c18b50> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x110c18e60> { length = 18, contents = "Connection invalid" }

    }

  • by Linc Davis,

    Linc Davis Linc Davis Aug 31, 2014 6:04 AM in response to JackKalvan
    Level 10 (207,936 points)
    Applications
    Aug 31, 2014 6:04 AM in response to JackKalvan

    Applications that can store documents in iCloud include Preview, TextEdit, Pages, Numbers, Keynote, GarageBand, and some third-party software such as "DayOne," "iA Writer," "MindNode," and perhaps others. The Mail application uses iCloud to sync rules, smart mailboxes, and flag names among devices. iPhoto interacts with iCloud via Photo Stream. If some or all of those applications are suddenly not working well, there may be a problem with iCloud synchronization.

    Back up all data before proceeding.

    First, take the steps suggested in this support article. You can stop there if the problem is resolved.

    Open the iCloud preference pane in System Preferences and click the button marked Sign Out. See whether there's any improvement. If there is, continue.

    Hold down the option key and select

              Go ▹ Library

    from the Finder menu bar. From the folder that opens, move this folder to the Desktop:

              Mobile Documents (or any other item with a name beginning that way)

    and move this folder to the Trash:

              Application Support/Ubiquity

    Log out, log back in, sign back in to iCloud, and test. The folders should be recreated automatically. If the issue is resolved, delete the folder you moved to the Desktop.

    If you continue to have the same problems, I suggest you contact iCloud Support.

  • by JackKalvan,

    JackKalvan JackKalvan Aug 31, 2014 12:29 PM in response to Linc Davis
    Level 1 (0 points)
    Aug 31, 2014 12:29 PM in response to Linc Davis

    I appreciate all your help. I had high hopes for this tip, but unfortunately it did not help. All of the problems persist.

    Any other ideas?

  • by Linc Davis,

    Linc Davis Linc Davis Aug 31, 2014 12:47 PM in response to JackKalvan
    Level 10 (207,936 points)
    Applications
    Aug 31, 2014 12:47 PM in response to JackKalvan

    Was there any difference while you were signed out of iCloud?

  • by JackKalvan,

    JackKalvan JackKalvan Aug 31, 2014 1:17 PM in response to Linc Davis
    Level 1 (0 points)
    Aug 31, 2014 1:17 PM in response to Linc Davis

    Yes, I did find a difference. When I open pages, it still hangs the same way, but now Activity Monitor says it's using 0% cpu instead of 100% (so I guess that's an improvement?)

     

    console says:

    8/31/14 1:15:05.576 PM com.apple.launchd.peruser.503[203]: (com.apple.iWork.Pages.10592[433]) Exited: Terminated: 15

    8/31/14 1:15:21.891 PM Pages[444]: *** Assertion failure #1: -[TSWPFontCache p_FontFamiliesForCurrentUser] TSWPFontCache.mm:151 Missing family name for NSCTFontDescriptor <0x600000494870> = {

        NSCTFontDesignLanguagesAttribute = en;

        NSFontNameAttribute = Insolent;

    }

    8/31/14 1:15:21.892 PM Pages[444]: *** Assertion failure #2: -[TSWPFontCache p_FontFamiliesForCurrentUser] TSWPFontCache.mm:151 Missing family name for NSCTFontDescriptor <0x6000004948c0> = {

        NSCTFontDesignLanguagesAttribute = en;

        NSFontNameAttribute = "Insolent-Italic";

    }

    8/31/14 1:15:47.229 PM Mail[227]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio:  dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHD Audio, 262): no suitable image found.  Did find:

      /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper

    8/31/14 1:15:47.229 PM Mail[227]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x7fe352db9bf0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)

  • by JackKalvan,

    JackKalvan JackKalvan Aug 31, 2014 1:22 PM in response to Linc Davis
    Level 1 (0 points)
    Aug 31, 2014 1:22 PM in response to Linc Davis

    oh wait, I guess it wasn't hung, just temporarily not responding. I opened an existing document, which works fine, then tried to open a new blank document, and it's back to not responding, using 0% cpu, but maybe it will eventually snap out of it... it's been a few minutes. I have to go.

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