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All replies
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Helpful answers
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Aug 10, 2014 11:43 PM in response to mrmacielby Lexiepex,Don't thank me, I feel sad about this. You have been conned to use crapware and then even more crapware to fight the issues. Now you have to start all over again, this will take some time. But be brave and do it.
Lex
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Aug 12, 2014 7:11 AM in response to arthurby nicolegracia,Hello--
I am having a similar problem and was hoping someone could look at my entrecheck report and advise. Thanks in advance!
EtreCheck version: 1.9.13 (49)
Report generated August 12, 2014 at 10:08:59 AM EDT
Hardware Information: ?
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 2:18:26
Disk Information: ?
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (14.39 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) Support
[not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.7) Support
[not loaded] com.tectona.driver.PL2303 (1.3.0) Support
[not loaded] tw.com.Lumens.driver.LumensAudioDriver (2.0.0) Support
[not loaded] tw.com.lumens.driver.DC260MSDC (2.0.0) Support
Startup Items: ?
Fantom: Path: /Library/StartupItems/Fantom
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents: ?
[loaded] com.hp.messagecenter.launcher.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.smarttech.boardservice.plist Support
[not loaded] com.smarttech.floatingtools.plist Support
[running] com.smarttech.ink.plist Support
[running] com.smarttech.SBWDKService.plist Support
[running] com.smarttech.smartnotification.plist Support
[running] com.smarttech.systemtrayicon.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.printerAgent.plist Support
[not loaded] com.linotype.FontFolderProtector.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ?
apple-scc-20140624-110821
apple-scc-20140624-111134
TimehopSync
VerizonUpdateCenter
Internet Plug-ins: ?
DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 Support
NPLoaderOSX: Version: (null)
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
AmazonMP3DownloaderPlugin101750: Version: Unknown
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
Omnibar (Disabled)
Pinterest-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Growl Support
SMART Board Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 283.89 GB
Destinations:
NO NAME [Local] (Last used)
Total size: 74.53 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 74.53 GB < (Disk used 283.89 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
5% WindowServer
4% com.apple.WebKit.WebContent
2% Safari
2% Timehop Sync
1% hidd
Top Processes by Memory: ?
135 MB com.apple.IconServicesAgent
123 MB com.apple.WebKit.WebContent
119 MB Safari
71 MB WindowServer
70 MB Finder
Virtual Memory Information: ?
1.27 GB Free RAM
1.54 GB Active RAM
344 MB Inactive RAM
738 MB Wired RAM
1.09 GB Page-ins
488 KB Page-outs
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Aug 12, 2014 12:56 PM in response to arthurby Godwin13,Hi Arthur et al
Totally frustrated with the same issue and never-ending beach-ball of death, I'd really appreciate your assistance.
Hardware info is as follows.
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB
My Etrecheck output is below - sincere thanks in advance!
EtreCheck version: 1.9.13 (49)
Report generated 12 August 2014 20:55:55 GMT+2
Hardware Information: ?
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 17 days 2:10:34
Disk Information: ?
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (7.49 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
[not loaded] com.ZG.driver.ZGUSBCDCACMData (1.0) Support
[not loaded] com.ZG.driver.ZGUSBMassStorageFilter (1.0) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.35) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.35) Support
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[not loaded] com.makemkv.kext.daspi (1) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.15) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
[not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.3) Support
[not loaded] com.vmware.kext.vmci (3.0.0) Support
[not loaded] com.vmware.kext.vmioplug (3.0.0) Support
[not loaded] com.vmware.kext.vmnet (3.0.0) Support
[not loaded] com.vmware.kext.vmx86 (3.0.0) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.vodafone.driver.Data (3.0.9) Support
[not loaded] com.zg.driver.cdc_ecm_qmi (1.0) Support
[not loaded] com.zg.driver.cdc_usb_bus (1.0) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.26) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.26) Support
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
Startup Items: ?
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Problem System Launch Daemons: ?
[running] de.novamedia.nmnetmgrd.plist Support
Launch Daemons: ?
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.sierrawireless.SWoCTool.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[failed] com.vmware.launchd.vmware.plist Support
[not loaded] com.vsearch.daemon.plist Support
[failed] com.vsearch.helper.plist Support
Launch Agents: ?
[loaded] com.avast.userinit.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
[failed] com.vsearch.agent.plist Support
[running] de.novamedia.VodafoneDeviceObserver.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.avast.home.userinit.plist Support
User Login Items: ?
VMCStatusMenu
Dropbox
MemorySweeperPro
Vodafone Mobile Broadband
ClamXav
avast!
Internet Plug-ins: ?
o1dbrowserplugin: Version: 5.4.2.18903 Support
FlashPlayerDebugger-10.6: Version: 10.3.181.5 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.3 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayerDebugger-10.4-10.5: Version: 10.3.181.5 Support
Flash Player: Version: 10.3.181.5 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Safari Extensions: ?
wrc
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
avast! Preferences Support
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 690.86 GB
Destinations:
GN Data 1 [Local] (Last used)
Total size: 745.06 GB
Total number of backups: 1
Oldest backup: 2014-02-24 06:04:48 +0000
Last backup: 2014-02-24 06:04:48 +0000
Size of backup disk: Too small
Backup size 745.06 GB < (Disk used 690.86 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
5% Dropbox
3% WindowServer
1% DashboardClient
1% sysmond
0% rapportd
Top Processes by Memory: ?
176 MB Mail
143 MB Dropbox
135 MB iTunes
78 MB Safari
66 MB WindowServer
Virtual Memory Information: ?
125 MB Free RAM
904 MB Active RAM
881 MB Inactive RAM
1.06 GB Wired RAM
4.75 GB Page-ins
1.14 GB Page-outs
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Aug 23, 2014 1:09 PM in response to Lexiepexby MEET ME IN MONTAUK,Thank You Lex and Arthur in advance for helping us all out. I'm feeling in a real bit of a bind.
I've followed your advice and started a new topic. Here it is and ANY help you can offer would be sincerely appreciated: My mac is running so slowly... something to do with Kernel
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Aug 24, 2014 12:52 AM in response to MEET ME IN MONTAUKby Lexiepex,I am in a timesqueeze.
You are in good hands.
Lex
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Sep 1, 2014 7:02 AM in response to radahartmannby Pat Smiley,Hello, I've read the replies and can do what's suggested. Could you please take a look to make sure that's my issue. The computer is slow to my expectations. The kernel_task you'll see is 1.32 GB of the Ram. I thought more Ram would help and I went from 17 to 24 GB but the computer just eats that up, too!
I would be grateful for any advice and I do appreciate all who have posted and Lex and Arthur who have been helping everyone and have great patience.
EtreCheck version: 1.9.15 (52)
Report generated September 1, 2014 at 9:43:12 AM EDT
Hardware Information: ?
Mac Pro (Mid 2010) (Verified)
Mac Pro - model: MacPro5,1
2 2.4 GHz Quad-Core Intel Xeon CPUs: 8 cores
24 GB RAM
Video Information: ?
ATI Radeon HD 5770 - VRAM: 1024 MB
LED Cinema Display 2560 x 1440
SMS23A550H spdisplays_1080p
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 21:25:5
Disk Information: ?
HL-DT-ST DVD-RW GH61N
HL-DT-ST DVD-RW GH41N
WDC WD1001FALS-41Y6A0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (532.34 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
WDC WD1001FALS-41Y6A0 disk2 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted>: 209.7 MB
TM Backup (disk2s2) /Volumes/TM Backup: 999.86 GB (40.83 GB free)
USB Information: ?
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Display Audio
Apple Inc. Apple LED Cinema Display
Apple Inc. Display iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Tablet PTK-440
Firewire Information: ?
HitachiGST G-Drive Mobile 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted>: 209.7 MB
G-DRIVE mobile (disk1s2) /Volumes/G-DRIVE mobile: 999.21 GB (522.66 GB free)
Recovery HD (disk1s3) <not mounted>: 650 MB
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.smarttech.iokit.SMARTBoard (10) Support
[not loaded] com.tectona.driver.PL2303 (1.3.0) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) Support
Startup Items: ?
WDBMService: Path: /Library/StartupItems/WDBMService
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.hp.productresearch.plist Support
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[running] com.wacom.wacomtablet.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.kodak.StatisticCollection.plist Support
[not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ?
GrowlHelperApp
SmileboxTray
Stickies
Dropbox
Amazon Cloud Drive
Android File Transfer Agent
AdobeResourceSynchronizer
Windows 8
Board Tools
SMARTBoardService
SMART Ink
Internet Plug-ins: ?
DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
WacomNetscape: Version: 1.1.0-5 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions: ?
Add To Amazon Wish List-2
1Password-2
OpenIE
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
SMART Board Support
WacomTablet Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 434.93 GB
Destinations:
TM Backup [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 19
Oldest backup: 2014-08-19 12:46:38 +0000
Last backup: 2014-09-01 13:22:45 +0000
Size of backup disk: Too small
Backup size 931.19 GB < (Disk used 434.93 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
21% firefox
5% WindowServer
2% prl_vm_app
2% plugin-container
2% prl_client_app
Top Processes by Memory: ?
1.03 GB firefox
565 MB prl_vm_app
319 MB prl_client_app
319 MB com.apple.IconServicesAgent
295 MB mds_stores
Virtual Memory Information: ?
14.30 GB Free RAM
4.37 GB Active RAM
1.37 GB Inactive RAM
3.94 GB Wired RAM
4.83 GB Page-ins
0 B Page-outs
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Sep 1, 2014 8:17 AM in response to Pat Smileyby Lexiepex,A lot has to go still, apps and leftovers,
-- but the most disconcerting is CleanMyMac:
I do not know what you did with it: if you did ONLY (and nothing else) clean caches, maybe just uninstalling it is enough, if you did more (delete languages, delete junk files, etc) your system is so much damaged, that we here advise to do a clean instal after a format of the drive, and then not use TM backup but install applications by hand, and copy the user data by hand....
-- And: in SystemPreferences->Users&Groups->LoginItems take ALL entries out, with the minus sign underneath, then restart the mac;
start your apps when you need them, and quit (from their menu) them when you have finished that app use.
-- Do never start AdobeResourceSynchroniser!
-- Get rid of DirectorShockwave.
Then start a new thread, with the etrecheck list, and post the link to that thread here: this will then generate more help than staying here, and I will advise about some less important items that are still to do.
Lex
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Sep 1, 2014 1:13 PM in response to arthurby joyhbuber,Hello Arthur et al.
I have the same problem here I tried all of the things I could find and be able to do.. here is my report.. if you could help me I would appreciate
EtreCheck version: 1.9.15 (52)
Report generated September 1, 2014 at 9:12:43 PM GMT+1
Hardware Information: ?
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:9:53
Disk Information: ?
APPLE SSD TS128C disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (64.18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Microsoft Microsoft® Nano Transceiver v1.0
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.microsoft.driver.MicrosoftMouse (8.2) Support
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) Support
[loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[invalid] com.bjango.istatmenusdaemon.plist
[loaded] com.creativebe.MainMenuHelper.plist Support
[loaded] com.genieoinnovation.macextension.client.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[loaded] YandexDiskHelper.plist Support
[loaded] YandexDiskInstaller.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.amazon.sendtokindle.launcher.plist Support
[running] com.bjango.istatmenusagent.plist Support
[running] com.genieoinnovation.macextension.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.maintain.CocktailPurgeInactiveMemory.plist Support
[loaded] com.maintain.CocktailSystemEvents.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
User Login Items: ?
Alfred
FreeMemory
Dropbox
Yandex.Disk
Google Drive
Notify
Popup
Internet Plug-ins: ?
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
o1dbrowserplugin: Version: 5.4.2.18903 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.0 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Unity Web Player: Version: UnityPlayer version 4.3.1f1 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
DirectorShockwave: Version: 11.6.5r635 Support
Safari Extensions: ?
Pearltrees Extension
Subscribe To Feed-2
Pin It Button
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
BlueStacks Install Detector: Version: Unknown
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
DivX Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Microsoft Mouse Support
Time Machine: ?
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 112.20 GB Disk used: 52.43 GB
Destinations:
MAXELL HDD [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 17
Oldest backup: 2012-04-13 18:10:34 +0000
Last backup: 2014-07-17 11:32:36 +0000
Size of backup disk: Excellent
Backup size 931.19 GB > (Disk size 112.20 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
4% Google Chrome
3% WindowServer
1% hidd
1% fontd
0% BBLaunchAgent
Top Processes by Memory: ?
193 MB Yandex.Disk
172 MB mds_stores
160 MB com.apple.IconServicesAgent
106 MB Google Chrome
82 MB Dropbox
Virtual Memory Information: ?
696 MB Free RAM
1.64 GB Active RAM
655 MB Inactive RAM
1.04 GB Wired RAM
686 MB Page-ins
0 B Page-outs
-
Sep 1, 2014 1:33 PM in response to joyhbuberby Lexiepex,You still have a lot of crap on your mac. Start a new thread and post the link to that thread here.
Lex
-
Sep 3, 2014 6:36 AM in response to mrmacielby punchoutkid,Hello guys,
I am having similar issues with a slow running computer and am seeking help. I am going to go back through and read some more of the previous threads, but wanted to go ahead and post my report to see if I could get the ball rolling for help. If I am replying incorrectly, I apologize and feel free to let me know and I will try to see what the appropriate protocol is.
Thanks in advance for any willingness to help!
EtreCheck version: 1.9.15 (52)
Report generated September 3, 2014 at 9:26:21 AM EDT
Hardware Information: ?
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 10:40:12
Disk Information: ?
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (289.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.smithmicro.vzwwirelessd.plist Support
[failed] com.torch.update.agent.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
iTunesHelper
Spotify
Spotify
Google Drive
vzwwirelessd
VZAccess Manager
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
LogMeIn: Version: 1.0.961 - SDK 10.7 Support
AdobePDFViewer: Version: 10.1.2 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
24% plugin-container
4% firefox
4% WindowServer
1% sysmond
0% Google Drive
Top Processes by Memory: ?
520 MB plugin-container
451 MB firefox
131 MB com.apple.IconServicesAgent
98 MB Spotify
82 MB mds_stores
Virtual Memory Information: ?
38 MB Free RAM
1.47 GB Active RAM
1.44 GB Inactive RAM
1023 MB Wired RAM
597 MB Page-ins
24 MB Page-outs
-
Sep 3, 2014 7:27 AM in response to punchoutkidby Lexiepex,It looks like you have enough Ram and enough disk space.
But this thread is too long already: please post this in a new thread, then come back here and post the link to the new thread here, so that we find you fast, and the new thread will also attract more people.
Lex
-
Sep 4, 2014 6:28 AM in response to Lexiepexby punchoutkid,Lex,
Thanks for the reply and willingness to help. Here is the link to the new thread:
Computer running slower and wondering processes are necessary
-
Sep 9, 2014 5:07 PM in response to arthurby Zeldazadora,Hi Arthur,
I don't know if you are still around on the thread, but it seems like you are doing miracles in interpreting the reports!
I am not that tech-savvy, and I have been struggling with the kernel_task for a few months now and it is seriously becoming an issue.
With my report, would you have any direct suggestion? All help is immensely appreciated, my patience when it takes forever to launch anything is running very low lately:
EtreCheck version: 1.9.15 (52)
Report generated September 9, 2014 at 7:49:49 PM GMT-4
Hardware Information: ?
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 1 day 10:25:38
Disk Information: ?
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 499.25 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.devguru.driver.SamsungACMControl (1.2.32) Support
[not loaded] com.devguru.driver.SamsungACMData (1.2.32) Support
[not loaded] com.devguru.driver.SamsungComposite (1.2.32) Support
[not loaded] com.devguru.driver.SamsungMTP (1.2.32) Support
[not loaded] com.devguru.driver.SamsungSerial (1.2.32) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents: ?
[loaded] com.cisco.anyconnect.gui.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Google Drive
AdobeResourceSynchronizer
Internet Plug-ins: ?
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
Twitter for Safari
PasswordBox
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
RealPlayer Plugin: Version: Unknown
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Perian Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
7% WindowServer
6% Spotify
2% AdobeReader
1% Google Chrome
1% Microsoft Word
Top Processes by Memory: ?
119 MB Google Chrome
94 MB Google Chrome Helper
82 MB Finder
74 MB WindowServer
66 MB AdobeReader
Virtual Memory Information: ?
174 MB Free RAM
1.04 GB Active RAM
890 MB Inactive RAM
1023 MB Wired RAM
55.42 GB Page-ins
390 MB Page-outs
-
Sep 10, 2014 2:58 AM in response to Zeldazadoraby Lexiepex,Hi zeldazadora,
No strong issues at first sight.
Please do following:
remove all entries from SystemPreferences/Users&Groups/LoginItems, with the minus sign underneath.
Then restart and do not start any Adobe application.
This might already solve some of the issue.
Then start a new thread and post the link here, this thread is too long already and not visited anymore probably.
Lex
-
Sep 12, 2014 6:01 AM in response to arthurby 031croat,Arthur please help!
EtreCheck version: 1.9.15 (52)
Report generated 12 Sep 2014 14:53:41 GMT+2
Hardware Information: ?
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:23:4
Disk Information: ?
TOSHIBA MK5055GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209,7 MB
Mavericks (disk0s2) / [Startup]: 499,76 GB (325,61 GB free)
MATSHITADVD-R UJ-898
USB Information: ?
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ?
Anywhere
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
User Launch Agents: ?
[loaded] com.nchsoftware.pixillion.schedule.LikeSurvey.plist Support
User Login Items: ?
Mobile Mouse Server
iTunesHelper
uTorrent
Mail
Activity Monitor
Firefox
Safari
Messages
Documents
MacLWSLauncher
LogitechRegReminder
Dropbox
Internet Plug-ins: ?
Yahoo! Installer 3: Version: 1.0.128 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
AdBlock (Disabled)
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Picasa: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
22% iTunes
14% WindowServer
10% mds
2% Mail
2% hidd
Top Processes by Memory: ?
115 MB Safari
94 MB Finder
90 MB WindowServer
86 MB iTunes
82 MB Mail
Virtual Memory Information: ?
1.20 GB Free RAM
1.55 GB Active RAM
379 MB Inactive RAM
768 MB Wired RAM
438 MB Page-ins
0 B Page-outs