swagishere

Q: How can i reset my security questions theres no link to send it to my alternate email!


        How can i reset my security questions theres no link to send it to my alternate email! Someone help!

 

I have some money on my account but cant buy anything! Due to the fact that I cant change or alter my security questions. I haven't answered them sense I was a child. Its long gone from my memory. Please anyone solve this for me!

iPhone 5s, iOS 7.1.2

Posted on Sep 1, 2014 4:16 PM

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Q: How can i reset my security questions theres no link to send it to my alternate email!

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  • by Kappy,

    Kappy Kappy Sep 1, 2014 4:18 PM in response to swagishere
    Level 10 (271,755 points)
    Desktops
    Sep 1, 2014 4:18 PM in response to swagishere

    Alternatives for Help Resetting Security Questions and/or Rescue Mail

     

         1. If you have a valid rescue email address, then use this procedure:

             Rescue email address and how to reset Apple ID security questions.

     

         2. Fill out and submit this form. Select the topic, Account Security. You must

             have a Rescue Email to use this option.

     

         3. This is the only option if you do not already have a valid Rescue Email.

             These are telephone numbers for contacting Apple Support in your country.

             Apple ID- Contacting Apple for help with Apple ID account security. Select

             the appropriate country and call. Ask to speak to the Account Security Team.

     

         4. Account security issues almost always require you to speak directly to an

             Apple representative to securely establish your identity as the account holder.

             You can set it up so that Apple calls you, either immediately or at a time

             convenient to you.

     

                1. Go to www.apple.com/support.

                2. Choose Contact Support and click Contact Us.

                3. Choose Other Apple ID Topics and choose the appropriate topic for

                    your issue.

                4. Follow the onscreen instructions.

     

             Note: If you have already forgotten your security questions, then you cannot

             set up a rescue email address in order to reset them. You must set up

             the rescue email address beforehand.

     

    Your Apple ID: Manage My Apple ID.

                            Apple ID- All about Apple ID security questions.

  • by swagishere,

    swagishere swagishere Sep 1, 2014 4:28 PM in response to Kappy
    Level 1 (0 points)
    Sep 1, 2014 4:28 PM in response to Kappy

    thank you me helped a lot but, I still cant see the rescue email that I can click on. I sent a ticket in for apple to look at. Thanks for the help!